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This feature shows you the ticket unlock time in ticket zoom view.

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znuny/Znuny4OTRS-ShowTicketUnlockTime

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Znuny-ShowTicketUnlockTime

This feature shows the ticket unlock time in ticket zoom view.

Feature List

The unlock time is only shown if:

  • Ticket is locked.
  • Lock timeout needs to be configured for the queue.

Prerequisites

  • Znuny 7.1

Installation

Use the online repository Znuny Open Source Add-ons from the package manager to install the add-on. From the command line use this command: bin/znuny.Console.pl Admin::Package::Install https://addons.znuny.com/public/:Znuny-ShowTicketUnlockTime

Commercial Support

For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you.

Your Znuny Team!

https://www.znuny.com