Credit Card And Customer Report

This repository contains a comprehensive Power BI dashboard project focused on analyzing credit card transactions, customer demographics, and overall customer analytics. The dashboard consists of three main reports:

1. Credit Card Transaction Report
2. Credit Card Customer Report
3. Customer Analytics

Overview

1. Credit Card Transaction Report

This report provides insights into the credit card transaction volumes and revenue. Key features include:

• Revenue and Total Transaction Count by Quarter
• Revenue breakdown by Expense Type, Education Level, Job, and Card Type
• Transaction details by different card usage methods (Swipe, Chip, Online)

2. Credit Card Customer Report

This report delves into customer profiles and their interaction with credit card services. Key features include:

• Revenue and transaction details segmented by income, gender, and dependent count
• Analysis of customer satisfaction scores
• Revenue by marital status, top states by revenue, and age groups

3. Customer Analytics

This report focuses on overall customer analytics, providing a holistic view of customer demographics and behaviors. Key features include:

• Breakdown of personal loan and car ownership status among customers
• Delinquent accounts by customer job type
• Weekly revenue changes and insights into customer behavior patterns

Repository Structure

CreditCardAndCustomerDashboard/ ├── CreditCardTransactionReport ├── CreditCardCustomerReport ├── CustomerAnalytics └── README.md

Images

Credit Card Transaction Report

Credit Card Customer Report

Customer Analytics

Usage

These reports can be used to:

• Gain insights into credit card transaction trends.
• Understand customer demographics and behaviors.
• Make data-driven decisions for improving customer satisfaction and business strategies.