Disable Customer Extension for Magento 2

Introduction

In various business situations, the store owners may want to disallow certain customers to login but they do not want to delete those accounts so they can re-enable them in the future.

Surprisingly, Magento 2 doesn't offer such a feature.

There are some ways that store owners tend to adopt but cannot truly "Disable" an account. The customer could always have workarounds.

• Delete customer -> Register by using the same email again
• Deactivate account -> Re-activate account via receiving confirmation email again
• Lock account -> Unlock by resetting password

Features

• Disable/Enable customer:
  • Login
  • Password reset
  • Account activation(sending confirmation email)
• Above works for both Frontend and WebAPI area
• Disabled customer is forced to logout instantly and all WebAPI tokens are revoked
• "Login As Customer" support: Yes. Admin can "Login As Customer" from backend even if the customer is disabled
• Can set custom error message on a per-customer basis
• Can set default error message as fallback
• Admin customer grid filter option for filtering disabled/enabled customer

*Note: the custom error message is displayed only if the customer provided correct credentials(i.e., Email and Password).

Requirements & Compatibility

Only tested on Magento 2.4 CE
This extension does not use preference and template override.

Installation

composer require wubinworks/module-disable-customer

Configuration

Admin Panel Stores > Configuration > Wubinworks > Disable Customer

• Default Disabled Customer Message
  If you leave the Disabled Customer Message empty on customer editing page, this fallback message will be used.

By default, customer is not disabled.

To force a customer to logout immediately, use the Disable -> Save -> Enable -> Save trick.

For Developers

Customer Attributes:

• By default, all customer attributes added by this extension are "backend only attributes", which means they are invisible and unchangeable via \Magento\Customer\Api\CustomerRepositoryInterface in Customer User Context.

• If you want to override "backend only attributes", create a small module and check etc/di.xml for instructions.

• If you want to change "backend only attributes" value in Customer User Context(e.g., in your frontend controller), use \Magento\Customer\Model\Customer instead. You can also check \Wubinworks\DisableCustomer\Helper\Customer::updateCustomerAttribute for an example.

Events:

• name: wubinworks_disabled_customer_try_login
  data: 'customer' => \Magento\Customer\Api\Data\CustomerInterface
  when: Disabled customer attempts to login with correct credentials

• name: wubinworks_customer_disabled
  data: 'customer' => \Magento\Customer\Model\Customer
  when: After successfully setting customer to disabled

• name: wubinworks_customer_enabled
  data: 'customer' => \Magento\Customer\Model\Customer
  when: After successfully setting customer to enabled

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