Update support.md (#552)

Co-authored-by: Sarah Widder <[email protected]>

SUPPORT.md

@@ -1,13 +1,3 @@
-# TODO: The maintainer of this repo has not yet edited this file
-
-**REPO OWNER**: Do you want Customer Service & Support (CSS) support for this product/project?
-
-- **No CSS support:** Fill out this template with information about how to file issues and get help.
-- **Yes CSS support:** Fill out an intake form at [aka.ms/onboardsupport](https://aka.ms/onboardsupport). CSS will work with/help you to determine next steps.
-- **Not sure?** Fill out an intake as though the answer were "Yes". CSS will help you decide.
-
-*Then remove this first heading from this SUPPORT.MD file before publishing your repo.*
-
 # Support
 
 ## How to file issues and get help  
@@ -16,10 +6,8 @@ This project uses GitHub Issues to track bugs and feature requests. Please searc
 issues before filing new issues to avoid duplicates.  For new issues, file your bug or 
 feature request as a new Issue.
 
-For help and questions about using this project, please **REPO MAINTAINER: INSERT INSTRUCTIONS HERE 
-FOR HOW TO ENGAGE REPO OWNERS OR COMMUNITY FOR HELP. COULD BE A STACK OVERFLOW TAG OR OTHER
-CHANNEL. WHERE WILL YOU HELP PEOPLE?**.
+For help and questions about using this project, please use the GitHub Issues and Discussions on this project. For help with Azure OpenAI Service or Azure AI Search, please file support tickets with the appropriate service.
 
 ## Microsoft Support Policy  
 
-Support for this **PROJECT or PRODUCT** is limited to the resources listed above.
+Support for this project is limited to the resources listed above.