email-your-customers-after-a-quiet-period-of-no-orders

Email your customers after a quiet period of no orders

Tags: Email, Loyalty, Retention

Follow up with your customers – keep those relationships alive, and improve your returning customer rate, by emailing your customers after a few months of no order activity. By default, this task sends an email after 6 months of no order activity, and another 6 months after that.

• View in the task library: tasks.mechanic.dev/email-your-customers-after-a-quiet-period-of-no-orders
• Task JSON, for direct import: task.json
• Preview task code: script.liquid

Default options

{
  "subject__required": "We've missed you!",
  "body__multiline_required": "Hello {{ order.customer.first_name | default: \"friend\" }},\n\nIt's been a while since you placed an order. Why not see what we have in store for you?\n\nSee you soon,\n\n{{ shop.name }}"
}

Learn about task options in Mechanic

Subscriptions

shopify/orders/create+6.months
shopify/orders/create+12.months

Learn about event subscriptions in Mechanic

Documentation

Follow up with your customers – keep those relationships alive, and improve your returning customer rate, by emailing your customers after a few months of no order activity. By default, this task sends an email after 6 months of no order activity, and another 6 months after that.

This task sends an email after your customer takes a break from making orders for a period of time.

By default, this task will wait for 6 months of no order activity, and will then send an email. 6 months after that, so long as no order activity has taken place, it'll send another email. To change this schedule, click "Show Advanced" in the task editor, and tweak the "Subscriptions" section to taste. :)

Installing this task

Find this task in the library at tasks.mechanic.dev, and use the "Try this task" button. Or, import this task's JSON export – see Importing and exporting tasks to learn how imports work.

Contributions

Found a bug? Got an improvement to add? Start here: ../../CONTRIBUTING.md.

Task requests

Submit your task requests for consideration by the Mechanic community, and they may be chosen for development and inclusion in the task library!