Tags: Email, Loyalty, Retention
Follow up with your customers – keep those relationships alive, and improve your returning customer rate, by emailing your customers after a few months of no order activity. By default, this task sends an email after 6 months of no order activity, and another 6 months after that.
- View in the task library: tasks.mechanic.dev/email-your-customers-after-a-quiet-period-of-no-orders
- Task JSON, for direct import: task.json
- Preview task code: script.liquid
{
"subject__required": "We've missed you!",
"body__multiline_required": "Hello {{ order.customer.first_name | default: \"friend\" }},\n\nIt's been a while since you placed an order. Why not see what we have in store for you?\n\nSee you soon,\n\n{{ shop.name }}"
}Learn about task options in Mechanic
shopify/orders/create+6.months
shopify/orders/create+12.monthsLearn about event subscriptions in Mechanic
Follow up with your customers – keep those relationships alive, and improve your returning customer rate, by emailing your customers after a few months of no order activity. By default, this task sends an email after 6 months of no order activity, and another 6 months after that.
This task sends an email after your customer takes a break from making orders for a period of time.
By default, this task will wait for 6 months of no order activity, and will then send an email. 6 months after that, so long as no order activity has taken place, it'll send another email. To change this schedule, click "Show Advanced" in the task editor, and tweak the "Subscriptions" section to taste. :)
Find this task in the library at tasks.mechanic.dev, and use the "Try this task" button. Or, import this task's JSON export – see Importing and exporting tasks to learn how imports work.
Found a bug? Got an improvement to add? Start here: ../../CONTRIBUTING.md.
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