Lost & Found HQ
Easily reunite your customers with their lost items.
A platform to streamline lost and found management with ease.
A platform to streamline lost and found management with ease.
Lost & Found HQ is a platform that helps businesses streamline their lost and found operations, making reuniting customers with their missing items effortless.
After losing my wallet, I thought it might be great if the process was a little more transparent. It would be great if instead of hoping staff saved a phone number and passed it on to other coworkers, perpetually keeping an eye out for a lost item, that I could visit a business' lost and found page and see if my item popped up at some point.
- Log into your dashboard to manage lost and found items at your place of business. #12
- Add your business location to your dashboard. #15
- Users should be able to toggle public viewability on items, as well as edit and delete them. #21
- Add testing to the frontend code. #22
- Visitors can sign up to get launch updates. #23
- Make test account available for visitors to play with and clear test user items. #23, #24
- Allow users to create a public portal for customers to view items.
- Limit input lengths on dashboard.
- Add input validation to API layer.
- Customers claim items with a form describing their the item in greater detail.
- Notifications of new claims get sent via email and show in app.
- Staff review claims and can approve or request more information.
- When a claim is approved, the system generates a unique code for the customer to communicate at pickup.
- Staff can easily mark items as returned in the system.
- Companies can view analytics on lost item trends and return rates.
- API access for companies to integrate the system with their existing customer service platforms.
We only go here if the product takes off.
- Multi-location support
- Inter-company item transfer for multi-tenant buildings or shopping centers