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locales/.doctrees/components/nitrokeys/nitrokey3/troubleshooting.doctree
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@@ -8,7 +8,7 @@ msgid "" | |
msgstr "" | ||
"Project-Id-Version: Nitrokey Documentation \n" | ||
"Report-Msgid-Bugs-To: \n" | ||
"POT-Creation-Date: 2024-11-18 08:01+0000\n" | ||
"POT-Creation-Date: 2024-11-20 15:18+0000\n" | ||
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" | ||
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n" | ||
"Language-Team: LANGUAGE <[email protected]>\n" | ||
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@@ -11318,6 +11318,8 @@ msgid "After the import completed check the detail pane for the imported certifi | |
msgstr "" | ||
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#: ../components/nitrokeys/features/piv/guides/client_logon_with_active_directory.rst:175 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:35 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:51 | ||
msgid "PowerShell" | ||
msgstr "" | ||
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@@ -13424,139 +13426,196 @@ msgstr "" | |
msgid "Copy this file `41-nitrokey.rules <https://www.nitrokey.com/sites/default/files/41-nitrokey.rules>`__ to ``/etc/udev/rules.d/``." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:18 | ||
msgid "Nitrokey Card Reader Driver Can Not be Installed on Windows" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:20 | ||
msgid "On Windows the initialization of the generic smartcard reader driver fails. The reported device status is ``This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)``." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:23 | ||
msgid "Windows has two generic smartcard reader drivers (WUDF and UMDF2). By default Windows uses UMDF2, which fails to initialize and therefore is not loaded for the Nitrokey." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:26 | ||
msgid "To ensure a successful driver initialization, add a retry for the device initialization. In the registry add the following registry key." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:30 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:47 | ||
msgid "Regedit" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:0 | ||
msgid "Path: ``HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Cryptography\\Calais\\Readers``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:0 | ||
msgid "Key: ``RetryDeviceInitialize``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:0 | ||
msgid "Type: ``DWORD (32-bit)``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:0 | ||
msgid "Data: ``1``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:41 | ||
msgid "The registry key is available for Windows 10 (version 1903 (19H1) and later) and Windows 11." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:43 | ||
msgid "If the smartcard reader was before already installed with a failed initialization you may have to remove them from the registry. In the registry delete the following registry path." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:0 | ||
msgid "Path: ``HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Cryptography\\Calais\\Readers\\Nitrokey CCID/ICCD Interface 0``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:50 | ||
msgid "If the smartcard reader was installed multiple times before there may be more than one path with an incremented number at the end." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:56 | ||
msgid "After a reboot the Nitrokey is recognized as *Microsoft Usbccid Smartcard Reader (WUDF)*." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:59 | ||
msgid "Google and Microsoft Services" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:22 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:61 | ||
msgid "Currently there seems to be a bug we hope to fix soon which affects the Nitrokey 3 working with some Google and Microsoft Services per FIDO2." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:25 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:64 | ||
msgid "Timeout Bug" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:27 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:66 | ||
msgid "There is a bug with the Nitrokey being recognized by the system, where a timeout occurs before the connection succeeds." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:30 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:69 | ||
msgid "NFC is Not Working" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:31 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:70 | ||
msgid "Please make sure FIDO2 is working correctly. Otherwise NFC won't work either." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:33 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:72 | ||
msgid "Also check if you are using the right spot on your smartphone." | ||
msgstr "" | ||
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||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:35 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:74 | ||
msgid "The backside of the Nitrokey has to be held against the smartphone. For the USB-A version it might be helpful to lift the side with the USB connector slightly to reduce the distance to the end part of the stick." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:37 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:76 | ||
msgid "If you have a phone cover, try to find the right spot first without it. Retry afterwards with the cover." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:39 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:78 | ||
msgid "The search of the optimal spot sometimes took up to 20-30 sec. In our experience holding the Nitrokey in an horizontal orientation yields better results.If you still encounter issues please write a mail to our support. For optimal help please include the shipping/order number and your smartphone model." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:42 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:81 | ||
msgid "OpenPGP Troubleshooting" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:45 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:84 | ||
msgid "GnuPG: OpenPGP Card Not Available" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:47 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:86 | ||
msgid "**Problem:** GnuPG cannot access the Nitrokey 3 and shows an error message like this::" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:54 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:93 | ||
msgid "**Solution:** There are two common smartcard services on Linux systems: ``scdaemon``, GnuPG’s smartcard daemon, and ``pcscd``, a generic smartcard daemon. ``scdaemon`` has two drivers for accessing smartcards: Its integrated ``ccid`` driver tries to directly access the smartcard. The ``pcsc`` drivers uses the ``pcscd`` daemon instead." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:60 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:99 | ||
msgid "A smartcard can only be accessed directly by one daemon. This means that depending on the startup order, ``pcscd`` might lock the card before ``scdaemon`` tries to access it using the internal ``ccid`` driver. Therefore we recommend to use the ``pcscd`` driver for ``scdaemon``. You can activate it by adding ``disable-ccid`` to the ``~/.gnupg/scdaemon.conf`` config file and restarting ``scdaemon``, for example with ``gpg-connect-agent \"SCD KILLSCD\" /bye``. If this does not fix the problem, see the next section for more information." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:66 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:105 | ||
msgid "Alternatively, you can deactivate or uninstall ``pcscd`` to avoid this conflict." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:69 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:108 | ||
msgid "pcscd: Card Not Found" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:71 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:110 | ||
msgid "**Problem:** An application using ``pcscd`` does not show the Nitrokey 3." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:74 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:113 | ||
msgid "**Solution:** First, make sure that ``scdaemon`` is not running (see the previous section)::" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:79 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:118 | ||
msgid "Now list the smartcards recognized by ``pcscd`` with ``pcsc_scan -r``. You should see an entry like this one::" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:87 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:126 | ||
msgid "If the Nitrokey 3 shows up, it is recognized correctly by ``pcscd`` and there might be an issue with the application that tries to access it. If it does not show up, make sure that your ``libccid`` version is up to date. Support for the Nitrokey 3 was added in ``libccid`` 1.5.0." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:92 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:131 | ||
msgid "Updating The Device Database" | ||
msgstr "" | ||
|
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:94 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:133 | ||
msgid "If you cannot update ``libccid`` to a supported version, you have to manually update the device database. The path of the database depends on your distribution:" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:97 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:136 | ||
msgid "Arch, Debian, Ubuntu: ``/etc/libccid_Info.plist``" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:99 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:138 | ||
msgid "Make sure to backup the file before overwriting it. You can download an `updated device database file <https://github.com/Nitrokey/nitrokey-3-firmware/blob/main/Info.plist>`__ from the ``nitrokey-3-firmware`` repository. After updating the file, restart ``pcscd`` and run ``pcsc_scan -r`` again. The Nitrokey 3 should now show up." | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:105 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:144 | ||
msgid "Update Via update.nitrokey.com Does Not Work" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:107 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:146 | ||
msgid "Currently the web updater doesn't support the Nitrokey 3. However you can get the latest firmware using these `instructions <firmware-update.html>`_." | ||
msgstr "" | ||
|
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:110 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:149 | ||
msgid "PIV Troubleshooting" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:113 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:152 | ||
msgid "Pyscard is not available" | ||
msgstr "" | ||
|
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:115 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:154 | ||
msgid "If pyscard is not available to nitropy, you might get the following error when trying to use the PIV functionality:" | ||
msgstr "" | ||
|
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:117 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:156 | ||
msgid "This command requires the pyscard library that is not available on your system. Please consult https://docs.nitrokey.com/nitrokeys/nitrokey3/troubleshooting#pyscard-is-not-available for more information" | ||
msgstr "" | ||
|
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:119 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:158 | ||
msgid "To fix this error, please install nitropy with the `pcsc` extra dependencies:" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:121 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:160 | ||
msgid "pip install pynitrokey[pcsc] pipx install pynitrokey[pcsc]" | ||
msgstr "" | ||
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#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:124 | ||
#: ../components/nitrokeys/nitrokey3/troubleshooting.rst:163 | ||
msgid "If you install pynitrokey through another distrubition channel, please install all optional dependencies for this channel." | ||
msgstr "" | ||
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