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Merge pull request #413 from MerginMaps/iss_408-unsuscribe-remove-acc…
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Unsubscribing, data deletion and account removal
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PeterPetrik authored Jan 22, 2024
2 parents 228c0b2 + 46a4557 commit 5645ef5
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2 changes: 1 addition & 1 deletion src/manage/subscriptions/index.md
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Expand Up @@ -88,7 +88,7 @@ Click on the **Sign Up Now** button and fill out the form. We will review your a
4. Review the details of your updates and **Confirm** the subscription update
![Confirm Mergin Maps subscription plan update](./stripe-update-plan-confirmation.jpg "Confirm Mergin Maps subscription plan update")

### How to cancel a subscription
## How to cancel a subscription
1. Navigate to the [subscription management portal](#subscriptions-management-portal)

2. In the *Current plan* section, click on **Cancel plan**
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24 changes: 19 additions & 5 deletions src/setup/sign-up-to-mergin-maps/index.md
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Expand Up @@ -14,10 +14,13 @@ Public projects can be accessed and downloaded even without a <MainPlatformNameL
![Mergin Maps start for free](./mergin-web-register.jpg "Mergin Maps start for free")

3. Create your account by filling up the form and click on **Sign Up**. You will receive a confirmation email with a link to verify your email.
![Mergin Maps sign up form](./mergin-web-sign-up.jpg "Mergin Maps sign up form")

::: warning
Check your spam folder if the confirmation email does not appear in your inbox after 5 minutes.

![Mergin Maps sign up form](./mergin-web-sign-up.jpg "Mergin Maps sign up form")

:::tip
While signing up, you can subscribe to <MainPlatformName /> newsletter. You can unsubscribe anytime by clicking the **Unsubscribe** link at the bottom of the email.
:::

4. Now your account needs a [workspace](../../manage/workspaces/)!
Expand Down Expand Up @@ -50,11 +53,10 @@ You can also sign up from <MobileAppName />.
![Mergin Maps mobile app sign up](./input-sign-up.jpg "Mergin Maps mobile app sign up")

4. Create your account by filling up the form. You will receive a confirmation email with a link to verify your email.
![Mergin Maps mobile app register](./input-register.jpg "Mergin Maps mobile app register")

::: warning
Check your spam folder if the confirmation email does not appear in your inbox after 5 minutes.
:::

![Mergin Maps mobile app register](./input-register.jpg "Mergin Maps mobile app register")

5. Now your account needs a [workspace](../../manage/workspaces/)! Choose an appropriate name for your workspace and **Create workspace**
![Create workspace in Mergin Maps mobile app](./input-create-workspace.jpg "Create workspace in Mergin Maps mobile app")
Expand All @@ -67,6 +69,18 @@ You can also sign up from <MobileAppName />.

You can get up-to-speed quickly by following the [tour projects](../install-input/#mergin-maps-mobile-app-s-tour-projects) in the <MobileAppNameShort /> and our [Quick Start tutorials](../../tutorials/capturing-first-data/index.md).

## Deleting Mergin Maps account
If you want to delete your account, you can do so in the <DashboardLink /> in the **User profile** tab.

1. Before closing the account, make sure to [close your workspaces](../../manage/workspaces/#how-to-delete-a-workspace).

2. Navigate to the **User profile** tab and click on **Close My Account**
![Closing Mergin Maps account](./mergin-close-account.jpg "Closing Mergin Maps account")

You will be prompted to confirm the closing of your account by typing the account name.

After you close the account, it is kept on <MainPlatformNameLink /> servers for 5 days before it is deleted permanently. During this period, it can be restored if you contact <MerginMapsEmail id="support" />.

## Forgotten password
If you forget your password, you can reset it through <AppDomainNameLink /> by clicking **Forgot password**. Email with password reset link will be sent to your email address.
![Mergin Maps web forgot password](./forgot-password.jpg "Mergin Maps web forgot password")
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