Troubleshooting

The Page Builder did not display on storefront**

• Make sure that Goomento Page Builder module was enabled, in Goomento > Configuration > General > Active
• Make sure Page Builder was Enabled and Store view is matching with current storefront
• Enable the Debug Mode to see what happened, in Goomento > Configuration > Editor > Debug Mode choose Yes
• Flush/ Clean Magento Cache

Visual editor did not load

• Visual editor may crash for the first load, it's due to the timeout of loading resources from CDN, try to reload your browser, It'll go away

Missing style on storefront

Goomento stored CSS files in pub/media/css, those files responsible for each content styling, so you can check

• Folder pub/media/goomento/css is writable
• Try to generate the new style, go to Goomento > Management > Global.Css > Save and Refesh - Will refresh all global and contents styling
• Use different CSS Print Method in Goomento > Configuration > Editor > Style > Use Inline Css then choose Yes - Will use inline CSS instead
• Flush/ Clean Magento Cache

Something else? Open An Issue or Contact Us