Troubleshooting

1. The Page Builder did not display on storefront

• Make sure that Goomento Page Builder module was enabled, in Goomento > Configuration > General > Active
• Make sure Page Builder was Enabled and Store view is matching with current storefront
• Enable the Debug Mode to see what happened, in Goomento > Configuration > Editor > Debug Mode choose Yes
• Flush/ Clean Magento Cache

2. Visual editor did not load

• Visual editor may crash for the first load, it's due to the timeout of loading resources from CDN, try to reload your browser, It'll go away

3. Missing style on storefront

Goomento stored CSS files in pub/media/css, those files responsible for each content styling, so please make sure

• Folder pub/media/goomento/css is writable
• Try to generate the new style, go to Goomento > Management > Global.Css > Save and Refresh - Will refresh all globals and contents styling
• Use different CSS Print Method in Goomento > Configuration > Editor > Style > Use Inline Css then choose Yes - Will use inline CSS instead
• Flush/ Clean Magento Cache

4. Some error logs in console

If you saw some issue which related to these, you're good to go:

• Uncaught Error: Script error for "ace/...
• [Report Only] Refused to frame 'https://www.google.com/' because it violates the following Content Security Policy directive ...

These issues won't causing any issue to Editor

Something else? Open An Issue or Contact Us