Can't download anything from the App Store

[robertman2]

I can't download anything. All the thumbnails on the store have been replaced with red Xs. Help?

[CreeperMario]

On your SD Card, navigate to wiiu, then to apps, then to appstore. Is there a 'cache' or 'icons' or other folder present? If it exists, what's in it?

[robertman2]

There isn't a folder

[pwsincd]

there should be a cache folder containing .png image files / these are the cached icons from the server..

without getting to deep into the issue , did u try to simply reinstall the appstore ?

[vgmoose]

Also, make sure that you don't have any .elf files sitting directly in sd:/wiiu/apps/ . They must be in folders. This is already fixed on master but an update hasn't been sent out yet (#14 and #23)

In general, it may help to see an image of the structure on your sd card in sd:/wiiu/apps

[robertman2]

How would I post the screenshot?

[robertman2]

And I did try reinstalling it twice

[CreeperMario]

How would I post the screenshot?

I will assume you're using Windows. There should be a button on your keyboard called "Print screen" or something shorter. Press this button with your /wiiu/apps folder open on your PC, and then open Paint and press "paste."

Save this image and drag the file into the reply box below this comment.

Do the same for /wiiu/apps/appstore and for any folders inside /wiiu/apps/appstore

[robertman2]

There are no folders inside wiiu/apps/appstore

[robertman2]

[vgmoose]

Hm, those all look correct. I almost feel like your Wii U isn't able to connect to the app store's server (http://wiiubru.com/appstore).

Could you try using this beta elf (click view raw) instead of your current hbas.elf in sd:/wiiu/apps/appstore and see if it has the same problem? That one should tell you in the bottom left whether you're online or offline.

[robertman2]

Okay. I'll try that

[nalor]

Had exactly the same problem and finally my SD card has been the cuplrit. The one I've used at first is only 2GB in size and the appstore refuses to download anything onto this card (no matter if I format it with the windows-formatter or another tool, or which cluster size I'm using).
But when I tried another SD card with 16GB size the download of the icons and everything else started immediatly (with the 2GB card it didn't even try to download those things).

I also tried the beta-elf from above with different results:

• on the 2GB SD card it immediatly displays the 'extracting zip file' progress bar without even download the zip file before. It hangs forever on the 'extracting zip file' screen - so also unuseable. Additionally I've never noticed an online/offline indicator in the left bottom corner?

• on the 16GB SD card it correctly downloads all icons and it also downloads updates for apps and installs new apps, but those are extracted into a wrong directory: \wiiu\wiiu\apps... and so the updates/newly installed apps aren't useable at all.

So finally I'm using the 1.5 appstore with my 16GB card and everything is working as expected :)

(Edit to this post because I discovered what I've done to get apps into the wrong folders)

[TurtlemanThe1st]

I know this is a very old issue, but I had the same problem and fixed it and thought it'd be good to upload my solution.

If your SD Card has a little switch on the side (I think all do,) switch it and plug it in the Wii U. That's what fixed it for me.