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On wordpress customer panel: When creates a ticket or reply in ticket with extra spacesa dn enters so here not contain the spaces and enters #15

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komal-sh-27 opened this issue Mar 31, 2023 · 0 comments
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@komal-sh-27
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On wordpress customer panel: When creates a ticket or reply in ticket with extra spacesa dn enters so here not contain the spaces and enters

How to reproduce:

Step 1: Login with customer pnale on webkul helpdesk

Step 2: Now create a ticket or reply in ticket with gives spaces and extra enters:

=> Create a ticket from wordpress helpdesk:

image

After create ticket on customer panel:

image

After create ticket on admin panel:

image

=> Reply in ticket from wordpress helpdesk:

From admin panel of WP helpdesk:

image

On admin panel:

image

On customer panel:

image

From customer panel of WP helpdesk:

image

Step 3: Now create ticket from saas uvdesk from customer or admin panel with spaces and enters:

On admin panel wordpress helpdesk:

image

On customer panel wordpress helpdesk:

image

On saas admin panel of reply thread:

image

Possible Solution:

If we create ticket or reply from customer wp dashboard so here should be shown spaces and extra enters like admin panel

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