When Ticket create from customer end, so in created ticket name should be shown customer instead of admin name

[komal-sh-27]

When Ticket create from customer end, so in created ticket name should be shown customer instead of admin name

How to Reproduce:

Step 1: Create a ticket from customer cs-cart helpdesk panel:

Step 2: Now Check on these places here showing name of admin instead of customer name when create ticket from customer panel:

On admin Saas uvdesk:

On admin CS-cart uvdesk:

On cust Saas uvdesk:

On cust CS-cart uvdesk:

Note: When create ticket form mail end so here name showing correct in ticket

Possible Solution:

If we create ticket from customer end so in created ticket should be shown name of customer instead of admin name like uvdesk panel. Also, check the mail ticket: