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When ticket deleted so here showing a wrong pop up
How to Reproduce:
Issue 1:
Step 1: Login with CS-cart admin panel, now ticket deleted from ticket list page
Step 2: Now select ticket for deleting:
Step 3: After clicks on delete button here showing a pop up and here showing wrong warning:
"This will delete the ticket. It doesnt move the ticket to the trash."
But when clicks on ok button in showing warning message then after ticket deleted showing this warning pop up:
"NoticeSuccess ! Tickets moved to trashed successfully."
Also, ticket going in the trashed folder but warning shown not going on trashed folder:
Issue 2:
If we have deleted ticket from trashed folder so repeat same steps and warning messages but ticket not deleted from trashed folder
Note: If we deleted ticket from trashed folder from uvdesk HD so ticket permanently deleted from helpdesk. So should be same as on the cs-cart admin helpdesk
Admin uvdesk dashboard when ticket deleted from trashed folder:
After deleted ticket show this warning message: "Success ! Tickets removed successfully."
Possible Solution:
If we have ticket deleted frm cs-cart admin side, showing a pop up message should be changed like:
" This will delete the ticket. It will move the ticket to the trash folder. "
If we deleted ticket from trashed folder should be ticket deleted like uvdesk
The text was updated successfully, but these errors were encountered:
When ticket deleted so here showing a wrong pop up
How to Reproduce:
Issue 1:
Step 1: Login with CS-cart admin panel, now ticket deleted from ticket list page
Step 2: Now select ticket for deleting:
Step 3: After clicks on delete button here showing a pop up and here showing wrong warning:
"This will delete the ticket. It doesnt move the ticket to the trash."
But when clicks on ok button in showing warning message then after ticket deleted showing this warning pop up:
"NoticeSuccess ! Tickets moved to trashed successfully."
Also, ticket going in the trashed folder but warning shown not going on trashed folder:
Issue 2:
If we have deleted ticket from trashed folder so repeat same steps and warning messages but ticket not deleted from trashed folder
Note: If we deleted ticket from trashed folder from uvdesk HD so ticket permanently deleted from helpdesk. So should be same as on the cs-cart admin helpdesk
Admin uvdesk dashboard when ticket deleted from trashed folder:
After deleted ticket show this warning message: "Success ! Tickets removed successfully."
Possible Solution:
" This will delete the ticket. It will move the ticket to the trash folder. "
The text was updated successfully, but these errors were encountered: