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When reply on cc and bcc email, email received on cc and bcc email id so here headers not showing correctly #628

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komal-sh-27 opened this issue Feb 9, 2023 · 0 comments
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1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version Bug Something isn't working

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@komal-sh-27
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Description
When reply on cc and bcc email, email received on cc and bcc email id so here headers not showing correctly

How to reproduce
Step 1: Login with admin dashoard and reply in ticket with cc:

Step 2: Now check the cc email id here in headers details not showing correctly, to parameter showing blank:

image

With BCC email id:

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With CC and BCC email id's:

image

Possible Solution
If we have reply with cc and bcc options so here should be shown a proper headers details like this:

When CC email id:

image

When BCC email id:

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When Bcc and Cc email id:

image

@komal-sh-27 komal-sh-27 added 1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version Bug Something isn't working labels Feb 9, 2023
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Labels
1.1.0 Version This is related to version 1.1.0 uvdesk 1.1.1 Version This is related to version 1.1.1 uvdesk 1.1.2 Version Bug Something isn't working
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