Having issues? Read through this guide before raising an issue on the repo to see if any of the following solutions work for you.
- Also be sure to check issues for an open or closed item that relates to the issue you are having.
In order for data to sync from Shortcut to GitHub, your Shortcut account must have both:
- the SyncShortcut application installed
- the SyncShortcut webhook
To ensure the application is installed, see Shortcut application settings. You should see the app installed as shown below:
For the webhook, you can see your existing webhooks under webhook settings.
You should have a Shortcut webhook with the following configuration. If it's not there and you've already set SyncShortcut up, you can add it manually:
Your Shortcut data should now be syncing to GitHub!
If you are having issues with GitHub syncing to Shortcut, your GitHub account must have both:
- The SyncShortcut OAuth application installed
- The SyncShortcut webhook in GitHub
To ensure the application is installed, see GitHub application settings.
Under the Authorized OAuth Apps You should see the SyncShortcut installed.
Finally, we can ensure that the webhook GitHub triggers when an event occurs is functioning correctly. See:
https://github.com/<your-org>/<your-repo>/settings/hooks
You should see a webhook to https://syncshortcut.com/api. Have a look at the Recent Deliveries tab.
Are there any webhooks failing? If your integration is not working and you are seeing errors, please raise an issue with the body/error message of the webhook request.