From d7c96b3fdcec072efcef72fbfb295c2955e55617 Mon Sep 17 00:00:00 2001 From: Zackary Welch Date: Wed, 23 Oct 2024 15:11:53 -0400 Subject: [PATCH 1/2] Add TrueCommand note for reconnecting to system after failover See TC-3249 --- content/AdminGuide/Systems.md | 8 +++++++- 1 file changed, 7 insertions(+), 1 deletion(-) diff --git a/content/AdminGuide/Systems.md b/content/AdminGuide/Systems.md index 82d6c8e6d6..f4baaf48f4 100644 --- a/content/AdminGuide/Systems.md +++ b/content/AdminGuide/Systems.md @@ -24,6 +24,12 @@ If you make a mistake, you can reset the form by clicking **RESET**. ![Systems Add](/images/TrueCommand/Systems/SystemsAddNew.png "Systems Add") +{{< hint type=note >}} +TrueCommand will reconnect to systems after reboot or failover. In the event of "invalid auth credentials" after failover, +reconnect after a few minutes by editing the system and reauthenticating. TrueCommand will not reconnect if it believes the credentials to be invalid, which +is the case if it tries to connect too soon to the controller undergoing failover before the Virtual IP has migrated to the other controller. +{{< /hint >}} + If the system has alerts or alarms, a blue circle with the number of current alerts displays to the right of the system name. ### Adjusting Systems @@ -128,4 +134,4 @@ Click ope ![Groups Delete](/images/TrueCommand/Systems/SystemsGroupsDeleteGroup.png "Group Delete") Select **Confirm**, then click **DELETE GROUP** to remove the TrueCommand group. -{{< /expand >}} \ No newline at end of file +{{< /expand >}} From 4bb0cc4a70f2f5bf4df98575bdfe9b527767dcde Mon Sep 17 00:00:00 2001 From: Zack Welch Date: Wed, 23 Oct 2024 15:20:49 -0400 Subject: [PATCH 2/2] reauth->re-auth --- content/AdminGuide/Systems.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/AdminGuide/Systems.md b/content/AdminGuide/Systems.md index f4baaf48f4..83ca97615d 100644 --- a/content/AdminGuide/Systems.md +++ b/content/AdminGuide/Systems.md @@ -26,7 +26,7 @@ If you make a mistake, you can reset the form by clicking **RESET**. {{< hint type=note >}} TrueCommand will reconnect to systems after reboot or failover. In the event of "invalid auth credentials" after failover, -reconnect after a few minutes by editing the system and reauthenticating. TrueCommand will not reconnect if it believes the credentials to be invalid, which +reconnect after a few minutes by editing the system and re-authenticating. TrueCommand will not reconnect if it believes the credentials to be invalid, which is the case if it tries to connect too soon to the controller undergoing failover before the Virtual IP has migrated to the other controller. {{< /hint >}}