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‘’Checking incoming server settings failed‘’ despite correct settings #8691

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sudwhiwdh opened this issue Dec 18, 2024 · 1 comment
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2 tasks done
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type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation

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@sudwhiwdh
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sudwhiwdh commented Dec 18, 2024

Checklist

  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.

App

Thunderbird for Android

App version

8.2

Where did you get the app from?

F-Droid

Android version

Custom ROM (Based on LineageOS 18.1)

Device model

No response

Steps to reproduce

  1. Start
  2. Add an email account now
  3. Entering my e-mail address
  4. Next
  5. ‘Configuration found’
    → Expand: Both the IMAP and SMTP configurations are recognised as specified by the provider.
  6. Entering my password ( in the same way as I usually do on the service's web interface)
  7. Next
  8. The following error message appears:
    Image
  9. ‘Retry’ produces the same result.

Expected behavior

My e-mails are loaded. This works without any problems in the provider's webmailer. Using the same login credentials.

Actual behavior

The above error message appears. No e-mails are loaded.

Logs

No response

@sudwhiwdh sudwhiwdh added type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation labels Dec 18, 2024
@timzechman
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I am having issues searching for an email , in thunderbird . it says remote search failed. using my gmail account

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Labels
type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation
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