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Users getting subscribed by mistake (not ticking the checkbox) #807

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kylelondonuk opened this issue Oct 16, 2024 · 0 comments
Open

Users getting subscribed by mistake (not ticking the checkbox) #807

kylelondonuk opened this issue Oct 16, 2024 · 0 comments

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@kylelondonuk
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Hi there,

We have a few users intermittently getting subscribed to a post's comments by mistake. At first I (of course!) thought it must be user error and they were just ticking the checkbox by mistake, but it's now affected multiple people, so I believe it's genuine.

To confirm our settings:

  • Enable default checkbox: yes
  • Checked by default: no
  • Subscription type: all new comments
  • Advanced subscription: no

I have studied the plugin code and can see that the add_subscription() method only fires when the 'subscribe-reloaded' $_POST data is not empty, so I really don't see where this could be coming from.

Has anybody else encountered this, or do you have any ideas from past experience?

I can send you my system log or anything else you need. And I've enabled logging as of 30 minutes ago to see if that helps me understand.

Thank you

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