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Subscription option is not appearing on the comment form. #796

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Shiiliz opened this issue Mar 18, 2024 · 4 comments
Open

Subscription option is not appearing on the comment form. #796

Shiiliz opened this issue Mar 18, 2024 · 4 comments

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@Shiiliz
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Shiiliz commented Mar 18, 2024

I've confirmed the StRC settings, however, when I check the comment section, the option to subscribe and be notified when there is a follow-up comment is not showing up.

@BobaWebDev
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Hi @Shiiliz

Can you send over the URL to your website?

@Shiiliz
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Shiiliz commented Mar 25, 2024 via email

@BobaWebDev
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BobaWebDev commented Apr 13, 2024

Hi,

Sorry for the wait.

The issue is that your theme has CSS code that hides label elements in the comment reply area.

image

Probably added to hide the labels on the name,email, comment fields, but that had the unintended effect of hiding all labels including the one that our plugin adds.

Add this CSS code in WP admin > Appearance > Customize > Additional CSS:

.comment-form-subscriptions label { display: block !important; }

@Shiiliz
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Shiiliz commented Apr 15, 2024 via email

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