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Summary
At the moment, appeal expiry reminders are sent [7, 3, 1] days before the appeal expires. Even though the appeal can be renewed based on the config - allow_active_access_extension_in, the user wouldn't get a notification before 7 days as its hard coded.
This should be configurable.
The text was updated successfully, but these errors were encountered:
@bsushmith I think we can put this configuration in appeal config in policy, and set 7,3,1 as the default value
ravisuhag
changed the title
ability to configure when appeal expiry reminders are sent
Ability to configure when appeal expiry reminders are sent
Aug 27, 2022
Summary
At the moment, appeal expiry reminders are sent
[7, 3, 1]
days before the appeal expires. Even though the appeal can be renewed based on the config - allow_active_access_extension_in, the user wouldn't get a notification before7
days as its hard coded.This should be configurable.
The text was updated successfully, but these errors were encountered: