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Enforcing uniqueness for contacts has to be handled on the RapidPro side. ChatPro should enforce uniqueness between users, and could prevent a user from taking a chat name used by a contact.
However we can't currently prevent RapidPro from giving a contact a chat name taken by a user. Administrator users are also not tied a single organization so it might not be feasible to prevent them from taking chat names already used within an org.
The text was updated successfully, but these errors were encountered:
Enforcing uniqueness for contacts has to be handled on the RapidPro side. ChatPro should enforce uniqueness between users, and could prevent a user from taking a chat name used by a contact.
However we can't currently prevent RapidPro from giving a contact a chat name taken by a user. Administrator users are also not tied a single organization so it might not be feasible to prevent them from taking chat names already used within an org.
The text was updated successfully, but these errors were encountered: