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Hello, although I have read in several forum comments that the authentication problem with the H100 hub occurred in certain circumstances of account names, passwords and even in previous versions of the integration, after making countless tests without being able to solve it, I decided to comment here to see if someone can help me with this problem.
I try to integrate my device and I can not integrate it because although I put my account and password correctly (uppercase, lowercase and numbers), it always returns the error "Failed to connect".
The device responds to ping and from the tapo application it tells me that it is connected and I can interact with it.
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Hello, although I have read in several forum comments that the authentication problem with the H100 hub occurred in certain circumstances of account names, passwords and even in previous versions of the integration, after making countless tests without being able to solve it, I decided to comment here to see if someone can help me with this problem.
I try to integrate my device and I can not integrate it because although I put my account and password correctly (uppercase, lowercase and numbers), it always returns the error "Failed to connect".
The device responds to ping and from the tapo application it tells me that it is connected and I can interact with it.
Device information:
Model: Tapo H100
Hardware Version: 1.0
Firmware: 1.5.12 Build 240320 Rel.123648
I add a screenshot of the error:
Thank you very much in advance.
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