You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
I've set filters to auto-assign received tickets. It work as designed, however when Transferring the ticket to another person, the ticket is still assigned to: the prev. staff in the Open Ticket view.
And when opening the ticket it shows: Perv. Staff/New StafforGroup.
I want to know the php file that displays this information in the Open Ticket view. Plus the php file for assigning tickets.
The text was updated successfully, but these errors were encountered:
osTicket (v1.9.15)
I've set filters to auto-assign received tickets. It work as designed, however when Transferring the ticket to another person, the ticket is still assigned to: the prev. staff in the Open Ticket view.
And when opening the ticket it shows: Perv. Staff/New StafforGroup.
I want to know the php file that displays this information in the Open Ticket view. Plus the php file for assigning tickets.
The text was updated successfully, but these errors were encountered: