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[BUG]: App got stuck during a student playthrough #5568

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seanlip opened this issue Nov 5, 2024 · 0 comments
Open

[BUG]: App got stuck during a student playthrough #5568

seanlip opened this issue Nov 5, 2024 · 0 comments
Labels
bug End user-perceivable behaviors which are not desirable. Impact: Medium Moderate perceived user impact (non-blocking bugs and general improvements). Work: Low Solution is clear and broken into good-first-issue-sized chunks.

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@seanlip
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seanlip commented Nov 5, 2024

Describe the bug

We received a report from a UXR study that the app hung in the middle of a lesson and the student wasn't able to go ahead. See screenshot below:

Screenshot from 2024-11-05 15-01-43

The learner spent some time retrying again and again, and was able to go ahead. (It's not stated what they actually did, but I assume they might have picked other options).

Steps To Reproduce

Not sure. This information was not provided in the report, but the question in the screenshot is from Fractions.

Expected Behavior

If a response is selected, the submit button should not be disabled.

Screenshots/Videos

Screenshot from 2024-11-05 15-01-43

What device/emulator are you using?

Not known

Which Android version is your device/emulator running?

Not known

Which version of the Oppia Android app are you using?

0.13-beta-dcde7b359e

Additional Context

No response

@seanlip seanlip added bug End user-perceivable behaviors which are not desirable. triage needed labels Nov 5, 2024
@adhiamboperes adhiamboperes added Impact: Medium Moderate perceived user impact (non-blocking bugs and general improvements). Work: Low Solution is clear and broken into good-first-issue-sized chunks. and removed triage needed labels Nov 5, 2024
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Labels
bug End user-perceivable behaviors which are not desirable. Impact: Medium Moderate perceived user impact (non-blocking bugs and general improvements). Work: Low Solution is clear and broken into good-first-issue-sized chunks.
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