diff --git a/packages/smooth_app/lib/l10n/app_en.arb b/packages/smooth_app/lib/l10n/app_en.arb
index 3de293b7f7c..8ffd763817b 100644
--- a/packages/smooth_app/lib/l10n/app_en.arb
+++ b/packages/smooth_app/lib/l10n/app_en.arb
@@ -764,6 +764,16 @@
     "@could_not_refresh": {
         "description": "The product data couldn't be refreshed"
     },
+    "product_internet_error_modal_title": "An error has occurred!",
+    "product_internet_error_modal_message": "We are unable to fetch information about this product due to a network error. Please check your internet connection and try again.\n\nInternal error:\n{error}",
+    "@product_internet_error_modal_message": {
+        "placeholders": {
+            "error": {
+                "type": "String",
+                "description": "The error message"
+            }
+        }
+    },
     "product_internet_error": "Impossible to fetch information about this product due to a network error.",
     "cached_results_from": "Show results from:",
     "@cached_results_from": {
diff --git a/packages/smooth_app/lib/pages/product/common/product_dialog_helper.dart b/packages/smooth_app/lib/pages/product/common/product_dialog_helper.dart
index 96e19267041..cc2d0f9f994 100644
--- a/packages/smooth_app/lib/pages/product/common/product_dialog_helper.dart
+++ b/packages/smooth_app/lib/pages/product/common/product_dialog_helper.dart
@@ -167,13 +167,18 @@ class ProductDialogHelper {
 
   void _openErrorMessage(final String message) => showDialog<void>(
         context: context,
-        builder: (BuildContext context) => SmoothAlertDialog(
-          body: getErrorMessage(message),
-          positiveAction: SmoothActionButton(
-            text: AppLocalizations.of(context).close,
-            onPressed: () => Navigator.pop(context),
-          ),
-        ),
+        builder: (BuildContext context) {
+          final AppLocalizations localizations = AppLocalizations.of(context);
+
+          return SmoothAlertDialog(
+            title: localizations.product_internet_error_modal_title,
+            body: getErrorMessage(message),
+            positiveAction: SmoothActionButton(
+              text: localizations.close,
+              onPressed: () => Navigator.pop(context),
+            ),
+          );
+        },
       );
 
   /// Opens an error dialog; to be used only if the status is not ok.
@@ -185,7 +190,10 @@ class ProductDialogHelper {
       case FetchedProductStatus.userCancelled:
         return;
       case FetchedProductStatus.internetError:
-        _openErrorMessage(appLocalizations.product_internet_error);
+        _openErrorMessage(
+          appLocalizations.product_internet_error_modal_message(
+              fetchedProduct.exceptionString ?? '-'),
+        );
         return;
       case FetchedProductStatus.internetNotFound:
         _openProductNotFoundDialog();