Add a feedback component

[huhn511]

Order Management order.png -> Add a feedback component

[rep0x]

Hey guys, sorry but I really don't get the idea behind this component. So from a process perspective we basically have:

1. Packaging - Vendor receives order from customer and prepares the package for the supplier to pick it up.
2. Pick up - Vendor hands over package (packed order) to the supplier.
3. Delivery - Supplier hands over package to the customer.

In all three cases I just don't see how giving feedback depends on setting a timer or a location. Since this screen is vendor only I would assume there is no sense to give feedback the supplier or customer at all. Also the location and timer would be set automatically as soon as the order arrives, so there would not be any interaction needed, right? Please correct me if I'm wrong. There are two alternatives that could make sense for me that I relate with feedback:

A. Seeing the feedback from the customer related to the order after he received the package. And eventually the feedback from customer to the supplier - if that makes sense - not entirely sure here.
B. Giving feedback to the customer before the order gets delivered. Think about - "oh sorry this one article can not be delivered because of...." or general vendor / customer communication.