Error 404 when clicking on previous file versions

[manumitted]

My colleagues and I have encountered 404 error when clicking on previous versions of the file in the right sidebar under "Versions".

When using a Nextcloud Office document, for instance, clicking on the old version of the file opens the file.

Whiteboard version 1.0.4, Nextcloud 30.0.1

[Adaniieel15]

I have exactly the same problem, when I create a file and work on multiple versions and then want to open any of the versions it always gives me a 404 error.

I leave here the technical data of my instance Nextcloud AIO.

Server configuration detail

Operating system: Linux 5.15.0-25-generic #25-Ubuntu SMP Wed Mar 30 15:54:22 UTC 2022 x86_64

Webserver: Apache/2.4.62 (Unix) (fpm-fcgi)

Database: pgsql PostgreSQL 16.4 on x86_64-pc-linux-musl, compiled by gcc (Alpine 13.2.1_git20240309) 13.2.1 20240309, 64-bit

PHP version: 8.2.25

Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, hash, iconv, json, mbstring, SPL, session, PDO, pdo_sqlite, bz2, posix, random, readline, Reflection, standard, SimpleXML, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, cgi-fcgi, apcu, bcmath, Phar, exif, ftp, gd, gmp, igbinary, imagick, imap, intl, ldap, memcached, pcntl, pdo_pgsql, pgsql, redis, smbclient, sodium, sysvsem, zip, libsmbclient, Zend OPcache

Nextcloud version: 30.0.2 - 30.0.2.2

List of activated apps

Enabled:
 - activity: 3.0.0
 - admin_audit: 1.20.0
 - app_api: 4.0.0
 - bruteforcesettings: 3.0.0
 - calendar: 5.0.1
 - circles: 30.0.0
 - cloud_federation_api: 1.13.0
 - comments: 1.20.1
 - contacts: 6.1.0
 - contactsinteraction: 1.11.0
 - dashboard: 7.10.0
 - dav: 1.31.1
 - deck: 1.14.1
 - federatedfilesharing: 1.20.0
 - federation: 1.20.0
 - files: 2.2.0
 - files_antivirus: 5.6.0
 - files_downloadlimit: 3.0.0
 - files_external: 1.22.0
 - files_fulltextsearch: 30.0.0
 - files_pdfviewer: 3.0.0
 - files_reminders: 1.3.0
 - files_sharing: 1.22.0
 - files_trashbin: 1.20.1
 - files_versions: 1.23.0
 - firstrunwizard: 3.0.0
 - fulltextsearch: 30.0.0
 - fulltextsearch_elasticsearch: 30.0.0
 - groupfolders: 18.0.3
 - impersonate: 1.17.0
 - integration_excalidraw: 2.2.0
 - integration_openproject: 2.7.1
 - logreader: 3.0.0
 - lookup_server_connector: 1.18.0
 - memegen: 1.1.0
 - nextcloud-aio: 0.6.0
 - nextcloud_announcements: 2.0.0
 - notes: 4.11.0
 - notifications: 3.0.0
 - notify_push: 0.7.0
 - oauth2: 1.18.1
 - password_policy: 2.0.0
 - passwords: 2024.11.20
 - privacy: 2.0.0
 - provisioning_api: 1.20.0
 - recommendations: 3.0.0
 - related_resources: 1.5.0
 - richdocuments: 8.5.2
 - serverinfo: 2.0.0
 - settings: 1.13.0
 - sharebymail: 1.20.0
 - snappymail: 2.38.2
 - spreed: 20.0.2
 - support: 2.0.0
 - survey_client: 2.0.0
 - systemtags: 1.20.0
 - tasks: 0.16.1
 - text: 4.1.0
 - theming: 2.5.0
 - theming_customcss: 1.17.0
 - timemanager: 0.3.16
 - twofactor_backupcodes: 1.19.0
 - twofactor_totp: 12.0.0-dev
 - updatenotification: 1.20.0
 - user_status: 1.10.0
 - viewer: 3.0.0
 - webhook_listeners: 1.1.0-dev
 - whiteboard: 1.0.4
 - workflowengine: 2.12.0

[himpierre]

Same problem here. This is very serious if you ask me. Given the case someone accidently empties his whiteboard, it's not possible to switch to an earlier version.

cheers!

[tyler-hh]

I have this issue also. I can access previous versions until the software crashes and I lose all of my whiteboard projects. Somehow it seems all the files get nuked and I'm left with a 404 error message when trying to view previous versions of files.

I made more comments on the nextcloud forum: https://help.nextcloud.com/t/whiteboard-on-nc-30-hub-9-not-saving/207209/18