API error when trying to download various datasets from planetary computer APIs #176
Comments
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In general, we recommend you not download the data locally. See https://tomaugspurger.github.io/noaa-nwm/02-problems.html#background.
What URL is being accessed when that fails? Can you show the full traceback / error message? |
Thanks for the reply, here is the full traceback |
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So that indicates the error happened on a request to our STAC API, made by pystac / pystac-client. In general, you should ensure that your network requests includes retries. I'm not sure about the best way to achieve that through pystac-client. I see that stac-utils/pystac#986 added retry logic to pystac; I'm not sure if that's usable through pystac-client. I'd recommend opening a new issue on pystac-client, requesting that retry configuration be documented (and perhaps enabled by default). |
I am trying to download the sentinel-2 dataset via STAC API, but midway through the download I am getting an error like this
APIError: <!DOCTYPE html PUBLIC '-//W3C//DTD XHTML 1.0 Transitional//EN' '[http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'><html](http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd'%3E%3Chtml) xmlns='[http://www.w3.org/1999/xhtml'><head><meta](http://www.w3.org/1999/xhtml'%3E%3Chead%3E%3Cmeta) content='text/html; charset=utf-8' http-equiv='content-type'/><style type='text/css'>body {font-family:Arial; margin-left:40px; }img { border:0 none; }#content { margin-left: auto; margin-right: auto }#message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px }#message p { font-size: 13px; color: #000000; margin: 7px 0px 0px0px}#errorref { font-size: 11px; color: #737373; margin-top: 41px }</style><title>Service unavailable</title></head><body><div id='content'><div id='message'><h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p></div><div id='errorref'><span>0CURnZAAAAACaXluYute5QouGLuN7eMExQlJVMzBFREdFMTExNgA5MjdhYmZhNi0xOWY2LTRhZjEtYTA5ZC1jOTU5ZDlhMWU2NDQ=</span></div></div></body></html>I have downloaded the dataset the previous day without any issue, but I am not able to do it now. And the error appears at random places midway through the download. This error appears when trying to download many such datasets like JRC-GSW, TerraClimate, COP-DEM-GLO-30 and ESRI-10 meter Land cover.
Can someone please help me with this error.
Any help to resolve this issue would be greatly appreciated.
Thank You.
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