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Hangout's Google Voice features not working in Franz 5.0.0-beta10 #1

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adlk opened this issue Oct 21, 2017 · 0 comments
Open

Hangout's Google Voice features not working in Franz 5.0.0-beta10 #1

adlk opened this issue Oct 21, 2017 · 0 comments

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@adlk
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adlk commented Oct 21, 2017

Original issue by @gcarrion-gfrmedia


Hi!

First, congratulations on the new Franz. So happy that is back with a new version.

Wanted to report that the Google Voice features in Hangouts are not working on the latest Franz.

These features are the ability to make and receive Google Voice calls right in Hangouts.

Expected Behavior

Whenever I click the Phone Call icon, the left contact bar is supposed to change to the contact lists and search for contacts to make a new call.

Also, whenever I receive a call to my Google Voice number, the call should appear in Hangouts with notification and sound.

Current Behavior

Whenever I click the Phone Call icon, the left contact says "Loading contacts..." but nothing happens. Unable to make a call.

Whenever I receive a new call, unlike in the regular browser, in Franz no notification or sound appears on the Hangouts window.

Screenshots (if appropriate):

This is what happens when I try to make a call in Franz:

Image

This is what is supposed to appear:

image

This is what's supposed to appear when I receive a call to my Google Voice number in Hangouts:

image

But in Franz, the call does not come in. It never rings or shows any notification.

image

Possible Solution

Steps to Reproduce (for bugs)

  1. Make sure to have a Google Voice number or at least be in a US/Canada IP location to be able to see the Voice Calling features.
  2. Try to make or receive a call (to the GV number)
  3. Notice that nothing happens on Franz, but if tried on the browser it does

Context

Trying to make/receive calls to Google Voice number with Hangouts don't work.

Your Environment

  • Franz Version used: 5.0.0-beta10
  • Operating System and version: Mac OS Sierra 10.12.6

image

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