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Video got a black screen after uploading #1144

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sixbee2024 opened this issue Dec 29, 2024 · 1 comment
Closed

Video got a black screen after uploading #1144

sixbee2024 opened this issue Dec 29, 2024 · 1 comment
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@sixbee2024
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Describe the issue
I uploaded a video but there is no video display, only sound. URL: https://demo.mediacms.io/view?m=ZGaXlCaNy

To Reproduce
Steps to reproduce the issue:

  1. Go to https://demo.mediacms.io
  2. Download the video and upload again: https://demo.mediacms.io/view?m=ZGaXlCaNy
  3. You can see video images when playing locally, but not in the website

Expected behavior
There should have video images

Screenshots
Check https://demo.mediacms.io/view?m=ZGaXlCaNy

Environment (please complete the following information):

  • OS: Linux
  • Installation method: Docker
  • Browser, if applicable

Additional context
Add any other context about the problem here.

@20240117
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20240117 commented Jan 7, 2025

I've encountered the same issue as you. Ensuring that the uploaded video is encoded in H.264 and is in MP4 format will resolve the problem.

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