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Bug: Clap emoji reaction in Mattermost appears as a "sarcastic" emoji reaction in MS Teams instead of "clap" emoji reaction #345

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jasonblais opened this issue Oct 12, 2023 · 1 comment

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@jasonblais
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Steps to reproduce the bug

  1. Go to a Mattermost channel or DM/GM that synchronizes with MS Teams
  2. Post a message "hello"
  3. React to the message with the :clap: emoji in Mattermost
  4. Go to MS Teams channel

Expected behaviour

Message "hello" posted containing a "clap" emoji reaction.

Actual behaviour

Message "hello" posted containing a "sarcastic" emoji reaction.

Screenshots (optional)

image

image

Mattermost Version and other Platforms

  • Mattermost Version: Mattermost Cloud
  • Browser and OS:

Additional context

Add any other context about the problem here, and any notes about the severity:

  • 10:03am PT, Oct 12 2023
  • Platform from where the message originated: Mattermost
  • Sev 3: Affects minor, non-critical functionality
@abbas-mehdi-naqvi
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abbas-mehdi-naqvi commented Nov 15, 2023

There are different scenarios present for the above issue-

  • When reacting with Clapping hands in Teams, It reflects as Clap in MM
  • When reacting with Sarcastic in Teams, It reflects as Clap in MM
  • When reacting with Clapping in Teams, It reflects as Clap in MM
  • When reacting with Clap in MM, It reflects as Sarcastic in MM
  • When reacting with Clapping hands / Sarcastic / Clapping on Teams, request on MM comes with emoji name = Clap
  • When reacting with Clap on MM, Request body is sent with emoji name = Clap
  • On changing the emoji name to clapping_hand in the request sent from MM to Teams, no emoji is reflected on the Teams message.
  • Even when sending a request from the Graph API with the request body containing the clap emoji, the emoji shown on the Teams message is the sarcastic emoji
    Screenshot from 2023-11-15 16-04-45
    Screenshot from 2023-11-15 16-04-20

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