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"failed to get the code" error when authenticating via the desktop app #221

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darias416 opened this issue Jul 18, 2023 · 3 comments
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@darias416
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Authentication fails when trying to connect via the desktop app. This happens for both the slash command and modal methods.

Authentication also fails when copying and pasting the auth URL into an incognito window.

@ayusht2810 ayusht2810 self-assigned this Jul 19, 2023
@darias416
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@ayusht2810 Wondering if you can provide any insight into an ETA to fix this issue? Here's some additional info that may be useful to diagnose: https://community-daily.mattermost.com/core/pl/i6h4k93gybgamg86zyrfnmd8fr

@ayusht2810
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@darias416 I tried reproducing the issue on my system. But I was able to connect myself using both slash command and modal. I have attached a small demo video for the same.

73b358dd-232a-4d04-9795-8c7992b07288.mp4

@darias416
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@ayusht2810, Mike and I could reproduce this in a separate test instance. We've seen the issue in 2 different test environments. It'll be important for us to learn the circumstances that cause the error and how to prevent it from happening.

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