Startup.cs

using Microsoft.AspNetCore.Builder;
using Microsoft.AspNetCore.Hosting;
using Microsoft.Extensions.Configuration;
using Microsoft.Extensions.DependencyInjection;
using Microsoft.Extensions.Hosting;
using Newtonsoft.Json; // Import Newtonsoft.Json

namespace SupportApp
{
    public class Startup
    {
        public Startup(IConfiguration configuration)
        {
            Configuration = configuration;
        }

        public IConfiguration Configuration { get; }

        public void ConfigureServices(IServiceCollection services)
        {
            services.AddControllersWithViews()
                .AddNewtonsoftJson(); // Add this line
        }

        public void Configure(IApplicationBuilder app, IWebHostEnvironment env)
        {
            if (env.IsDevelopment())
            {
                app.UseDeveloperExceptionPage();
            }
            else
            {
                app.UseExceptionHandler("/Home/Error");
                app.UseHsts();
            }

            app.UseHttpsRedirection();
            app.UseStaticFiles();

            app.UseRouting();

            app.UseAuthorization();

            app.UseEndpoints(endpoints =>
            {
                endpoints.MapControllerRoute(
                    name: "default",
                    pattern: "{controller=SupportRequest}/{action=Index}/{id?}");
            });
        }
    }
}