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ownership.yaml
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---
version: 1
ownership:
- name: ghes-backup-utilities
long_name: GHES Backup Utilities
description: GitHub Enterprise Disaster Recover Solution
kind: logical
repo: https://github.com/github/backup-utils-private
qos: best_effort
team_slack: ghes-lifecycle-aor
team: github/ghes-lifecycle
maintainer: whitneyimura
exec_sponsor: jakuboleksy
tier: 3
product_manager: davidjarzebowski
sev1:
slack: ghes-on-call
alert_slack: ghes-backup-utils
pagerduty: https://github.pagerduty.com/escalation_policies#PBQWK20
tta: 30 minutes
sev2:
issue: https://github.com/github/ghes/issues/new
tta: 1 business day
sev3:
issue: https://github.com/github/ghes/issues
tta: 1 week
support_squad:
slack: support-squad-infrastructure
issue: https://github.com/github/support-squad-infrastructure/issues