Font Rendering Issue

[FHLBNY-Marketing]

Hi,

We are having issues with how the font renders on-screen and prints for our powerpoints, word docs, and emails. It appears ok on our website (I believe because it's using WOFF files). I can not figure out what is wrong. Has anyone encountered this, and is there a solution? This happens for the regular barlow font and barlow medium. We haven't tested the other fonts.

[jpt]

Hi,
yes, this will be fixed soon. Barlow has been manually rehinted, I will let you know when there are new files ready to test

[jpt]

hi @FHLBNY-Marketing can you take a look at the TTF files contained here and let me know if they still have this issue? thank you! Barlow1.5-RC1.zip

[FHLBNY-Marketing]

Thanks, I am going to test on a few computers tomorrow. I will post the screenshot tomorrow. We were using the 1.1 version.

[FHLBNY-Marketing]

Hi, Here is a comparison of the V1.1 that we were using and the 1.5. The 1.1 looks cleaner in our Outlook. I think the issue is when we scale down the font.

[jpt]

this is extremely helpful, thank you @FHLBNY-Marketing ! I can see my hinting strategy improved some letters but introduced new complications to others.
Are you able to tell me which version of Windows and Outlook you are using?

[FHLBNY-Marketing]

Sure, Windows 10 and Outlook 365. Also, not sure if the resolution of my screen matter, we are on an aspect ratio of 3:2 so 4500x3000 or 2250x1500

[FHLBNY-Marketing]

This is on our VDI - 16x9 Aspect Ratio (v1.5), The issue start at 24pt font or less

Updated to include 2 aspect ratio