diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index d76db2f..93535a4 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -37,7 +37,7 @@ paths: Successful response: value: type: admin - id: '991267626' + id: '991268517' email: admin1@email.com name: Ciaran1 Lee email_verified: true @@ -45,7 +45,7 @@ paths: type: app id_code: this_is_an_id1_that_should_be_at_least_40 name: MyApp 1 - created_at: 1718118338 + created_at: 1719571452 secure: false identity_verification: false timezone: America/Los_Angeles @@ -83,7 +83,7 @@ paths: Successful response: value: type: admin - id: '991267627' + id: '991268518' name: Ciaran2 Lee email: admin2@email.com away_mode_enabled: true @@ -100,7 +100,7 @@ paths: Admin not found: value: type: error.list - request_id: 9441959b-8a84-499c-8b82-dd322b23bb77 + request_id: 5f520f73-c050-4644-98fc-6ee169e6dfc5 errors: - code: admin_not_found message: Admin for admin_id not found @@ -114,7 +114,7 @@ paths: Unauthorized: value: type: error.list - request_id: 56643e5a-92db-44a2-bd95-496904512ce2 + request_id: 8360508e-b9ac-43a3-acd9-ebb2930a6a02 errors: - code: unauthorized message: Access Token Invalid @@ -201,10 +201,10 @@ paths: per_page: 20 total_pages: 1 activity_logs: - - id: 79bae04a-a58b-475d-8429-fd9876fe37e4 + - id: 3519c5eb-fc27-4a41-8e2d-ba0b6a10cdb3 performed_by: type: admin - id: '991267631' + id: '991268522' email: admin5@email.com ip: 127.0.0.1 metadata: @@ -213,21 +213,21 @@ paths: title: Initial message title before: Initial message title after: Eventual message title - created_at: 1718118344 + created_at: 1719571458 activity_type: message_state_change activity_description: Ciaran5 Lee changed your Initial message title message from Initial message title to Eventual message title. - - id: 0ae03979-cb77-4663-a04f-4f23c6d8c358 + - id: d37e7b38-943e-4d42-ab26-1aa99255a1ba performed_by: type: admin - id: '991267631' + id: '991268522' email: admin5@email.com ip: 127.0.0.1 metadata: before: before after: after - created_at: 1718118344 + created_at: 1719571458 activity_type: app_name_change activity_description: Ciaran5 Lee changed your app name from before to after. @@ -241,7 +241,7 @@ paths: Unauthorized: value: type: error.list - request_id: aca11707-a247-4bc8-aa6f-3d20063c53fd + request_id: 3004a709-e94e-44e2-9325-ca7a3d1fbb6d errors: - code: unauthorized message: Access Token Invalid @@ -271,7 +271,7 @@ paths: admins: - type: admin email: admin7@email.com - id: '991267633' + id: '991268524' name: Ciaran7 Lee away_mode_enabled: false away_mode_reassign: false @@ -287,7 +287,7 @@ paths: Unauthorized: value: type: error.list - request_id: 894d290e-daa4-415c-9f37-c02c4d0fe5ce + request_id: 5e31b263-88be-49b7-8359-679141494509 errors: - code: unauthorized message: Access Token Invalid @@ -321,7 +321,7 @@ paths: Admin found: value: type: admin - id: '991267635' + id: '991268526' name: Ciaran9 Lee email: admin9@email.com away_mode_enabled: false @@ -338,7 +338,7 @@ paths: Admin not found: value: type: error.list - request_id: d8d2150c-ebc2-4396-bbf0-425a3baed971 + request_id: 13dd6004-1a6e-4903-95e5-98fa14f1b13f errors: - code: admin_not_found message: Admin not found @@ -352,7 +352,7 @@ paths: Unauthorized: value: type: error.list - request_id: f617b024-1086-4605-bdca-0a785e8a7d28 + request_id: df2922d5-a77e-4b2f-bddd-0dac7fa3fc88 errors: - code: unauthorized message: Access Token Invalid @@ -379,30 +379,30 @@ paths: successful: value: data: - - id: 33 + - id: 49 type: content_import_source - last_synced_at: 1718118348 + last_synced_at: 1719571462 status: active url: https://support.example.com/us/1 sync_behavior: automatic - created_at: 1718118348 - updated_at: 1718118348 - - id: 34 + created_at: 1719571462 + updated_at: 1719571462 + - id: 50 type: content_import_source - last_synced_at: 1718118348 + last_synced_at: 1719571462 status: active url: https://support.example.com/us/2 sync_behavior: automatic - created_at: 1718118348 - updated_at: 1718118348 - - id: 35 + created_at: 1719571462 + updated_at: 1719571462 + - id: 51 type: content_import_source - last_synced_at: 1718118348 + last_synced_at: 1719571462 status: active url: https://support.example.com/us/3 sync_behavior: automatic - created_at: 1718118348 - updated_at: 1718118348 + created_at: 1719571462 + updated_at: 1719571462 pages: type: pages page: 1 @@ -420,7 +420,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8f26d04c-b01c-435e-a1d1-a22e7075e511 + request_id: f0d4b0f1-9d46-4c4c-8dab-1def1010651f errors: - code: unauthorized message: Access Token Invalid @@ -446,14 +446,14 @@ paths: examples: successful: value: - id: 36 + id: 52 type: content_import_source - last_synced_at: 1718118350 + last_synced_at: 1719571463 status: active url: https://www.example.com sync_behavior: api - created_at: 1718118350 - updated_at: 1718118350 + created_at: 1719571463 + updated_at: 1719571463 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -464,7 +464,7 @@ paths: Unauthorized: value: type: error.list - request_id: da479ec2-c808-4fc8-b8fb-b228d6e3e2ee + request_id: 4b8f7f23-70a2-416f-8341-60e70cb195e1 errors: - code: unauthorized message: Access Token Invalid @@ -514,7 +514,7 @@ paths: Unauthorized: value: type: error.list - request_id: c6eee5d5-2edd-4152-a6a9-5087c4726154 + request_id: 685947e1-4eb0-4f2c-937d-595bf7404fc6 errors: - code: unauthorized message: Access Token Invalid @@ -538,14 +538,14 @@ paths: examples: successful: value: - id: 38 + id: 54 type: content_import_source - last_synced_at: 1718118351 + last_synced_at: 1719571465 status: active url: https://support.example.com/us/5 sync_behavior: api - created_at: 1718118351 - updated_at: 1718118351 + created_at: 1719571465 + updated_at: 1719571465 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -556,7 +556,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3c640a15-1fc3-4350-ad31-28133fb273cd + request_id: c3080701-25be-4c54-9cca-5527bfd7f695 errors: - code: unauthorized message: Access Token Invalid @@ -581,14 +581,14 @@ paths: examples: successful: value: - id: 39 + id: 55 type: content_import_source - last_synced_at: 1718118353 + last_synced_at: 1719571466 status: active url: https://www.example.com sync_behavior: api - created_at: 1718118353 - updated_at: 1718118353 + created_at: 1719571466 + updated_at: 1719571466 schema: "$ref": "#/components/schemas/content_import_source" '401': @@ -599,7 +599,7 @@ paths: Unauthorized: value: type: error.list - request_id: c88d0692-f5b9-42dd-9c59-19000ca461e1 + request_id: 41302778-2252-471d-95c3-1f1b62a0f365 errors: - code: unauthorized message: Access Token Invalid @@ -637,7 +637,7 @@ paths: successful: value: data: - - id: '19' + - id: '27' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -646,12 +646,12 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 42 + source_id: 58 external_id: '3' - created_at: 1718118354 - updated_at: 1718118354 - last_ingested_at: 1718118354 - - id: '18' + created_at: 1719571467 + updated_at: 1719571467 + last_ingested_at: 1719571467 + - id: '26' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -660,12 +660,12 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 41 + source_id: 57 external_id: '2' - created_at: 1718118354 - updated_at: 1718118354 - last_ingested_at: 1718118354 - - id: '17' + created_at: 1719571467 + updated_at: 1719571467 + last_ingested_at: 1719571467 + - id: '25' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -674,11 +674,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 40 + source_id: 56 external_id: '1' - created_at: 1718118354 - updated_at: 1718118354 - last_ingested_at: 1718118354 + created_at: 1719571467 + updated_at: 1719571467 + last_ingested_at: 1719571467 pages: type: pages page: 1 @@ -696,7 +696,7 @@ paths: Unauthorized: value: type: error.list - request_id: c39c0c88-fe56-4952-892a-585e3b1e4b81 + request_id: 42a6902b-b9b1-4041-a92d-db7257a8335c errors: - code: unauthorized message: Access Token Invalid @@ -723,7 +723,7 @@ paths: examples: successful: value: - id: '21' + id: '29' type: external_page title: Test html: "

Test

" @@ -732,11 +732,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 44 + source_id: 60 external_id: abc1234 - created_at: 1718118356 - updated_at: 1718118356 - last_ingested_at: 1718118356 + created_at: 1719571469 + updated_at: 1719571469 + last_ingested_at: 1719571469 schema: "$ref": "#/components/schemas/external_page" '401': @@ -747,7 +747,7 @@ paths: Unauthorized: value: type: error.list - request_id: 50b4f941-57f7-442a-9a6d-f5f10f560cb0 + request_id: 4d2d51fc-4884-4742-8ef5-3d47e8ff6484 errors: - code: unauthorized message: Access Token Invalid @@ -765,7 +765,7 @@ paths: external_id: abc1234 html: "

Test

" locale: en - source_id: 44 + source_id: 60 title: Test url: https://www.example.com "/ai/external_pages/{id}": @@ -796,7 +796,7 @@ paths: examples: successful: value: - id: '22' + id: '30' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -805,11 +805,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 45 + source_id: 61 external_id: '4' - created_at: 1718118357 - updated_at: 1718118357 - last_ingested_at: 1718118357 + created_at: 1719571470 + updated_at: 1719571470 + last_ingested_at: 1719571470 schema: "$ref": "#/components/schemas/external_page" '401': @@ -820,7 +820,7 @@ paths: Unauthorized: value: type: error.list - request_id: 99b62135-f4a1-439b-a9f4-c652a5d23fb6 + request_id: 70af7733-ce75-44a2-a103-01dabd5719e3 errors: - code: unauthorized message: Access Token Invalid @@ -845,7 +845,7 @@ paths: examples: successful: value: - id: '23' + id: '31' type: external_page title: My External Content html: "

Hello world

This is external content

" @@ -854,11 +854,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 46 + source_id: 62 external_id: '5' - created_at: 1718118358 - updated_at: 1718118358 - last_ingested_at: 1718118358 + created_at: 1719571471 + updated_at: 1719571471 + last_ingested_at: 1719571471 schema: "$ref": "#/components/schemas/external_page" '401': @@ -869,7 +869,7 @@ paths: Unauthorized: value: type: error.list - request_id: 11bdc045-5b10-46b8-9e1a-b6b2091eb0be + request_id: 273bc1d8-9f25-4a24-a197-6fa1c657cac6 errors: - code: unauthorized message: Access Token Invalid @@ -895,7 +895,7 @@ paths: examples: successful: value: - id: '24' + id: '32' type: external_page title: Test html: "

Test

" @@ -904,11 +904,11 @@ paths: ai_copilot_availability: true fin_availability: true locale: en - source_id: 47 + source_id: 63 external_id: '5678' - created_at: 1718118360 - updated_at: 1718118360 - last_ingested_at: 1718118360 + created_at: 1719571472 + updated_at: 1719571472 + last_ingested_at: 1719571472 schema: "$ref": "#/components/schemas/external_page" '401': @@ -919,7 +919,7 @@ paths: Unauthorized: value: type: error.list - request_id: 3c49fe52-d2ce-4323-8e3e-d21207d313bd + request_id: 2073011f-a73d-494b-ac2f-055ac3c55c0f errors: - code: unauthorized message: Access Token Invalid @@ -937,7 +937,7 @@ paths: external_id: '5678' html: "

Test

" locale: en - source_id: 47 + source_id: 63 title: Test url: https://www.example.com "/articles": @@ -972,20 +972,20 @@ paths: total_pages: 1 total_count: 1 data: - - id: '39' + - id: '58' type: article workspace_id: this_is_an_id64_that_should_be_at_least_4 - parent_id: 143 + parent_id: 214 parent_type: collection parent_ids: [] title: This is the article title description: '' body: '' - author_id: 991267659 + author_id: 991268550 state: published - created_at: 1718118361 - updated_at: 1718118361 - url: http://help-center.test/myapp-64/en/articles/39-this-is-the-article-title + created_at: 1719571473 + updated_at: 1719571473 + url: http://help-center.test/myapp-64/en/articles/58-this-is-the-article-title schema: "$ref": "#/components/schemas/article_list" '401': @@ -996,7 +996,7 @@ paths: Unauthorized: value: type: error.list - request_id: abb8b8f0-f717-45a3-857d-482c863b7c7d + request_id: 68ee8db2-2c8d-47c7-8faf-c5c82f0b03ef errors: - code: unauthorized message: Access Token Invalid @@ -1021,10 +1021,10 @@ paths: examples: article created: value: - id: '42' + id: '61' type: article workspace_id: this_is_an_id68_that_should_be_at_least_4 - parent_id: 145 + parent_id: 216 parent_type: collection parent_ids: [] statistics: @@ -1038,11 +1038,11 @@ paths: title: Thanks for everything description: Description of the Article body:

Body of the Article

- author_id: 991267664 + author_id: 991268555 state: published - created_at: 1718118363 - updated_at: 1718118363 - url: http://help-center.test/myapp-68/en/articles/42-thanks-for-everything + created_at: 1719571475 + updated_at: 1719571475 + url: http://help-center.test/myapp-68/en/articles/61-thanks-for-everything schema: "$ref": "#/components/schemas/article" '400': @@ -1053,7 +1053,7 @@ paths: Bad Request: value: type: error.list - request_id: d81af0d8-e2e3-45bd-b199-6e719e52504f + request_id: 4b1850e3-cf7f-4458-b7da-a9e8967b020c errors: - code: parameter_not_found message: author_id must be in the main body or default locale @@ -1068,7 +1068,7 @@ paths: Unauthorized: value: type: error.list - request_id: 49d7856a-318e-44df-b54f-1d526ca8e357 + request_id: 6d56f920-b6d4-4850-9c01-9ade1802464e errors: - code: unauthorized message: Access Token Invalid @@ -1086,16 +1086,16 @@ paths: title: Thanks for everything description: Description of the Article body: Body of the Article - author_id: 991267664 + author_id: 991268555 state: published - parent_id: 145 + parent_id: 216 parent_type: collection translated_content: fr: title: Merci pour tout description: Description de l'article body: Corps de l'article - author_id: 991267664 + author_id: 991268555 state: published bad_request: summary: Bad Request @@ -1132,10 +1132,10 @@ paths: examples: Article found: value: - id: '45' + id: '64' type: article workspace_id: this_is_an_id74_that_should_be_at_least_4 - parent_id: 148 + parent_id: 219 parent_type: collection parent_ids: [] statistics: @@ -1149,11 +1149,11 @@ paths: title: This is the article title description: '' body: '' - author_id: 991267669 + author_id: 991268560 state: published - created_at: 1718118366 - updated_at: 1718118366 - url: http://help-center.test/myapp-74/en/articles/45-this-is-the-article-title + created_at: 1719571477 + updated_at: 1719571477 + url: http://help-center.test/myapp-74/en/articles/64-this-is-the-article-title schema: "$ref": "#/components/schemas/article" '404': @@ -1164,7 +1164,7 @@ paths: Article not found: value: type: error.list - request_id: ca6dccef-d906-433d-a873-3b1b6702614f + request_id: e7e913c4-cb55-452f-a2a2-aa96562174e6 errors: - code: not_found message: Resource Not Found @@ -1178,7 +1178,7 @@ paths: Unauthorized: value: type: error.list - request_id: '09168cd0-4bb0-438f-b626-9cff2c7cc96e' + request_id: e609d741-c24e-41a0-b4fc-e756dfb8bb64 errors: - code: unauthorized message: Access Token Invalid @@ -1211,10 +1211,10 @@ paths: examples: successful: value: - id: '48' + id: '67' type: article workspace_id: this_is_an_id80_that_should_be_at_least_4 - parent_id: 151 + parent_id: 222 parent_type: collection parent_ids: [] statistics: @@ -1228,11 +1228,11 @@ paths: title: Christmas is here! description: '' body:

New gifts in store for the jolly season

- author_id: 991267675 + author_id: 991268566 state: published - created_at: 1718118368 - updated_at: 1718118369 - url: http://help-center.test/myapp-80/en/articles/48-christmas-is-here + created_at: 1719571479 + updated_at: 1719571480 + url: http://help-center.test/myapp-80/en/articles/67-christmas-is-here schema: "$ref": "#/components/schemas/article" '404': @@ -1243,7 +1243,7 @@ paths: Article Not Found: value: type: error.list - request_id: 913284f8-0511-4d40-bdcb-46ab4dfa8d08 + request_id: edab0d30-dbbf-47ca-930e-3678a794576d errors: - code: not_found message: Resource Not Found @@ -1257,7 +1257,7 @@ paths: Unauthorized: value: type: error.list - request_id: 13a2f555-b638-4b57-866b-9091d2881afb + request_id: 32e392b4-50f1-4998-8212-78e2aecca2f7 errors: - code: unauthorized message: Access Token Invalid @@ -1305,7 +1305,7 @@ paths: examples: successful: value: - id: '51' + id: '70' object: article deleted: true schema: @@ -1318,7 +1318,7 @@ paths: Article Not Found: value: type: error.list - request_id: 831ebe4a-ed3f-4818-a6e0-70e96225435b + request_id: 0c34126a-f498-45f3-bef7-eae7cd2b8f9f errors: - code: not_found message: Resource Not Found @@ -1332,7 +1332,7 @@ paths: Unauthorized: value: type: error.list - request_id: b9cd0118-f6c2-4f65-a969-10db043287dc + request_id: bac2e2b6-1940-4b69-a67c-182932bb5c27 errors: - code: unauthorized message: Access Token Invalid @@ -1392,7 +1392,7 @@ paths: total_count: 1 data: articles: - - id: '55' + - id: '74' type: article workspace_id: this_is_an_id92_that_should_be_at_least_4 parent_id: @@ -1401,10 +1401,10 @@ paths: title: Title 1 description: '' body: '' - author_id: 991267688 + author_id: 991268579 state: draft - created_at: 1718118373 - updated_at: 1718118373 + created_at: 1719571484 + updated_at: 1719571484 url: highlights: [] pages: @@ -1422,7 +1422,7 @@ paths: Unauthorized: value: type: error.list - request_id: ea7781a6-9641-439f-bbfc-360f99aeefb7 + request_id: d294f1f5-b2df-42b8-8fc5-1960aeba049b errors: - code: unauthorized message: Access Token Invalid @@ -1453,27 +1453,27 @@ paths: value: type: list data: - - id: '159' + - id: '230' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English collection title url: http://help-center.test/myapp-96/collection-17 order: 17 - created_at: 1718118375 - updated_at: 1718118375 + created_at: 1719571485 + updated_at: 1719571485 description: english collection description icon: bookmark parent_id: - help_center_id: 79 - - id: '160' + help_center_id: 110 + - id: '231' workspace_id: this_is_an_id96_that_should_be_at_least_4 name: English section title url: http://help-center.test/myapp-96/section-1 order: 1 - created_at: 1718118375 - updated_at: 1718118375 + created_at: 1719571485 + updated_at: 1719571485 description: icon: bookmark - parent_id: '159' + parent_id: '230' help_center_id: total_count: 2 pages: @@ -1491,7 +1491,7 @@ paths: Unauthorized: value: type: error.list - request_id: 04043ff2-f412-408a-88bc-fa9e93014a7e + request_id: 64e5cb29-d2db-4b47-892e-82242d00881f errors: - code: unauthorized message: Access Token Invalid @@ -1516,17 +1516,17 @@ paths: examples: collection created: value: - id: '165' + id: '236' workspace_id: this_is_an_id100_that_should_be_at_least_ name: Thanks for everything url: http://help-center.test/myapp-100/ order: 1 - created_at: 1718118376 - updated_at: 1718118376 + created_at: 1719571487 + updated_at: 1719571487 description: '' icon: book-bookmark parent_id: - help_center_id: 81 + help_center_id: 112 schema: "$ref": "#/components/schemas/collection" '400': @@ -1537,7 +1537,7 @@ paths: Bad Request: value: type: error.list - request_id: 7a66c21d-99d9-4184-8aba-3d7511c16a98 + request_id: 7fd91b19-2119-4e46-bc57-4dacfbfb27a9 errors: - code: parameter_not_found message: Name is a required parameter. @@ -1551,7 +1551,7 @@ paths: Unauthorized: value: type: error.list - request_id: e7e7e2e1-c77e-4ebc-aed7-842c24a98d2b + request_id: 9fd1cf2c-b152-42a1-a9ba-d82b63d0ce31 errors: - code: unauthorized message: Access Token Invalid @@ -1599,17 +1599,17 @@ paths: examples: Collection found: value: - id: '170' + id: '241' workspace_id: this_is_an_id106_that_should_be_at_least_ name: English collection title url: http://help-center.test/myapp-106/collection-22 order: 22 - created_at: 1718118378 - updated_at: 1718118378 + created_at: 1719571488 + updated_at: 1719571488 description: english collection description icon: bookmark parent_id: - help_center_id: 84 + help_center_id: 115 schema: "$ref": "#/components/schemas/collection" '404': @@ -1620,7 +1620,7 @@ paths: Collection not found: value: type: error.list - request_id: 82ac9c0b-579f-4883-a6b4-387ea247137c + request_id: e8d48869-cdca-431f-94eb-6612aa7e28d4 errors: - code: not_found message: Resource Not Found @@ -1634,7 +1634,7 @@ paths: Unauthorized: value: type: error.list - request_id: b8e41000-ecfa-4bcc-807c-6164eb3cd5b3 + request_id: d0c68062-31f3-457b-a8aa-e9d55ff02543 errors: - code: unauthorized message: Access Token Invalid @@ -1667,17 +1667,17 @@ paths: examples: successful: value: - id: '176' + id: '247' workspace_id: this_is_an_id112_that_should_be_at_least_ name: Update collection name url: http://help-center.test/myapp-112/collection-25 order: 25 - created_at: 1718118380 - updated_at: 1718118380 + created_at: 1719571490 + updated_at: 1719571490 description: english collection description icon: folder parent_id: - help_center_id: 87 + help_center_id: 118 schema: "$ref": "#/components/schemas/collection" '404': @@ -1688,7 +1688,7 @@ paths: Collection Not Found: value: type: error.list - request_id: f7dd16f0-42e3-4403-93cc-1130a6ac5572 + request_id: 18443300-6622-45ea-8177-aa353a16b210 errors: - code: not_found message: Resource Not Found @@ -1702,7 +1702,7 @@ paths: Unauthorized: value: type: error.list - request_id: aebfb639-2e47-43fc-9282-43cbecf42b61 + request_id: 26d0aaa1-44d4-4600-95ab-64fb2ae0bec8 errors: - code: unauthorized message: Access Token Invalid @@ -1749,7 +1749,7 @@ paths: examples: successful: value: - id: '182' + id: '253' object: collection deleted: true schema: @@ -1762,7 +1762,7 @@ paths: collection Not Found: value: type: error.list - request_id: d536f2e2-64f3-4fd1-8c08-f280803960bc + request_id: 3ac9c744-417c-4c33-9ca6-612d7a1e4c1f errors: - code: not_found message: Resource Not Found @@ -1776,7 +1776,7 @@ paths: Unauthorized: value: type: error.list - request_id: 45f2f5ba-5fb0-43fe-a5ec-5303ca3a5c36 + request_id: 57cc8486-807a-4c7b-841a-d04898b982e2 errors: - code: unauthorized message: Access Token Invalid @@ -1810,10 +1810,10 @@ paths: examples: Collection found: value: - id: '93' + id: '124' workspace_id: this_is_an_id124_that_should_be_at_least_ - created_at: 1718118383 - updated_at: 1718118383 + created_at: 1719571493 + updated_at: 1719571493 identifier: help-center-1 website_turned_on: false display_name: Intercom Help Center @@ -1827,7 +1827,7 @@ paths: Collection not found: value: type: error.list - request_id: 31f84970-d193-4bd3-a18f-755632e68e63 + request_id: 60df00fa-400a-49fd-9f0c-fa68d08f9511 errors: - code: not_found message: Resource Not Found @@ -1841,7 +1841,7 @@ paths: Unauthorized: value: type: error.list - request_id: ab46bcba-300d-4703-a657-4f1f141f845f + request_id: dc42e4f6-fba7-4069-be02-baed43faef0b errors: - code: unauthorized message: Access Token Invalid @@ -1879,7 +1879,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6361e6bc-e198-4850-b2b6-ace3ccfcd8b6 + request_id: e4cf4b93-39e1-4ae3-b0d6-0aea39cdd8f2 errors: - code: unauthorized message: Access Token Invalid @@ -1916,12 +1916,12 @@ paths: value: type: company company_id: company_remote_id - id: 666867f55cb57e49376d3eca + id: 667e942baf2ac331d38dcb33 app_id: this_is_an_id147_that_should_be_at_least_ name: my company remote_created_at: 1374138000 - created_at: 1718118389 - updated_at: 1718118389 + created_at: 1719571499 + updated_at: 1719571499 monthly_spend: 0 session_count: 0 user_count: 0 @@ -1958,7 +1958,7 @@ paths: Unauthorized: value: type: error.list - request_id: cb91c7e4-4fed-4614-a845-2f8129cc5d0c + request_id: 86d61151-70cf-4dcf-be71-305c78e84738 errors: - code: unauthorized message: Access Token Invalid @@ -2056,12 +2056,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 666867f75cb57e49376d3ed2 + id: 667e942caf2ac331d38dcb3b app_id: this_is_an_id153_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1718118391 - created_at: 1718118391 - updated_at: 1718118391 + remote_created_at: 1719571500 + created_at: 1719571500 + updated_at: 1719571500 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2090,7 +2090,7 @@ paths: Company Not Found: value: type: error.list - request_id: 06e93b4f-e6f5-4c28-9b34-3f18452ab26b + request_id: 4e899940-aa65-4c67-9156-1e77e273ed8a errors: - code: company_not_found message: Company Not Found @@ -2104,7 +2104,7 @@ paths: Unauthorized: value: type: error.list - request_id: 19cca33e-25d5-462d-b286-8e76a648f399 + request_id: f5f804f1-820e-41c1-9ff3-9df42c786f42 errors: - code: unauthorized message: Access Token Invalid @@ -2139,12 +2139,12 @@ paths: value: type: company company_id: '1' - id: 666867fb5cb57e49376d3edd + id: 667e942faf2ac331d38dcb46 app_id: this_is_an_id159_that_should_be_at_least_ name: company1 - remote_created_at: 1718118395 - created_at: 1718118395 - updated_at: 1718118395 + remote_created_at: 1719571503 + created_at: 1719571503 + updated_at: 1719571503 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2166,7 +2166,7 @@ paths: Company Not Found: value: type: error.list - request_id: 69125236-3de6-47a8-aae3-72316708e775 + request_id: 0cafee76-4258-4730-b6ab-a2dfdbd0c9a4 errors: - code: company_not_found message: Company Not Found @@ -2180,7 +2180,7 @@ paths: Unauthorized: value: type: error.list - request_id: ef805802-07fc-43d9-8f40-094a59e541e4 + request_id: bd51cdea-e09a-4aec-a0d7-e30321506c4f errors: - code: unauthorized message: Access Token Invalid @@ -2219,12 +2219,12 @@ paths: value: type: company company_id: '1' - id: 666867fd5cb57e49376d3ee7 + id: 667e9431af2ac331d38dcb50 app_id: this_is_an_id165_that_should_be_at_least_ name: company2 - remote_created_at: 1718118397 - created_at: 1718118397 - updated_at: 1718118397 + remote_created_at: 1719571505 + created_at: 1719571505 + updated_at: 1719571505 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2246,7 +2246,7 @@ paths: Company Not Found: value: type: error.list - request_id: d9bf6a75-167d-4fbf-b1af-44a3e7c54c3f + request_id: aee16396-536f-4bc6-b16e-9cde505dfa43 errors: - code: company_not_found message: Company Not Found @@ -2260,7 +2260,7 @@ paths: Unauthorized: value: type: error.list - request_id: 9fc30c87-9066-4142-8c48-d58fa0aef0c1 + request_id: aad609e2-3d5e-48a1-b267-1158d1b3bd33 errors: - code: unauthorized message: Access Token Invalid @@ -2292,7 +2292,7 @@ paths: examples: Successful: value: - id: 666868005cb57e49376d3ef1 + id: 667e9433af2ac331d38dcb5a object: company deleted: true schema: @@ -2305,7 +2305,7 @@ paths: Company Not Found: value: type: error.list - request_id: cb007a14-29a6-4da5-84e9-4f6db5e73eab + request_id: 1e0dc66e-3d96-4738-b544-c25f5dfb617d errors: - code: company_not_found message: Company Not Found @@ -2319,7 +2319,7 @@ paths: Unauthorized: value: type: error.list - request_id: 00c33183-80b9-45db-944b-30999a0f3ecb + request_id: 477d3f50-adc4-42fd-99e9-c0087967d714 errors: - code: unauthorized message: Access Token Invalid @@ -2371,7 +2371,7 @@ paths: Company Not Found: value: type: error.list - request_id: bee968a5-bbab-462a-b32d-db711e3d1fa5 + request_id: eadb8e0e-5113-41a4-a4b0-dc41d0403d32 errors: - code: company_not_found message: Company Not Found @@ -2385,7 +2385,7 @@ paths: Unauthorized: value: type: error.list - request_id: 94d02fe1-4625-4e40-a691-ed5bcb536d99 + request_id: b3b65555-28ec-4af3-993d-6645db57980b errors: - code: unauthorized message: Access Token Invalid @@ -2430,7 +2430,7 @@ paths: Company Not Found: value: type: error.list - request_id: 218ebebf-e004-404b-a2fc-25dfc351f7e1 + request_id: aa847a16-0440-497f-821d-5563c30bc244 errors: - code: company_not_found message: Company Not Found @@ -2444,7 +2444,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8eaea12f-5f66-4c3c-b350-6aaab19aee79 + request_id: 91e72c92-7783-4921-abdc-afbf72f2f2e1 errors: - code: unauthorized message: Access Token Invalid @@ -2505,12 +2505,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 666868085cb57e49376d3f0d + id: 667e9439af2ac331d38dcb76 app_id: this_is_an_id189_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1718118408 - created_at: 1718118408 - updated_at: 1718118408 + remote_created_at: 1719571513 + created_at: 1719571513 + updated_at: 1719571513 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2539,7 +2539,7 @@ paths: Unauthorized: value: type: error.list - request_id: f47e4c49-0d38-46bb-88f4-b9a600d9b2f3 + request_id: 49810cf7-d62f-4196-9efd-5543d2f45a4e errors: - code: unauthorized message: Access Token Invalid @@ -2590,12 +2590,12 @@ paths: data: - type: company company_id: remote_companies_scroll_2 - id: 6668680a5cb57e49376d3f13 + id: 667e943baf2ac331d38dcb7c app_id: this_is_an_id193_that_should_be_at_least_ name: IntercomQATest1 - remote_created_at: 1718118410 - created_at: 1718118410 - updated_at: 1718118410 + remote_created_at: 1719571515 + created_at: 1719571515 + updated_at: 1719571515 monthly_spend: 0 session_count: 0 user_count: 4 @@ -2609,7 +2609,7 @@ paths: custom_attributes: {} pages: total_count: - scroll_param: e16ccd5f-653e-47cf-9b0d-c54618fc22f5 + scroll_param: e51c3cdb-5c45-4944-80cf-4cff5b68c232 schema: "$ref": "#/components/schemas/company_scroll" '401': @@ -2620,7 +2620,7 @@ paths: Unauthorized: value: type: error.list - request_id: adcfd666-3d79-4a35-bc5a-30311089276b + request_id: 6907f82d-aa68-41f6-b09f-93b94593d667 errors: - code: unauthorized message: Access Token Invalid @@ -2655,12 +2655,12 @@ paths: value: type: company company_id: '1' - id: 6668680c5cb57e49376d3f1c + id: 667e943daf2ac331d38dcb85 app_id: this_is_an_id197_that_should_be_at_least_ name: company6 - remote_created_at: 1718118412 - created_at: 1718118412 - updated_at: 1718118412 + remote_created_at: 1719571517 + created_at: 1719571517 + updated_at: 1719571517 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2682,7 +2682,7 @@ paths: Bad Request: value: type: error.list - request_id: 389fb692-d54b-40d1-b512-c73541d23de1 + request_id: cddda28a-9a1e-4587-8082-09fcaad2fe31 errors: - code: parameter_not_found message: company not specified @@ -2696,7 +2696,7 @@ paths: Company Not Found: value: type: error.list - request_id: aac0867b-9497-4413-8126-9e3cbc766c9d + request_id: b38a24fb-fa82-4e17-bc6b-cc2b85f89277 errors: - code: company_not_found message: Company Not Found @@ -2710,7 +2710,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0f45d27b-49c3-4926-9378-4e7bcd462406 + request_id: feeb1077-a116-4495-905f-d927844f6ba1 errors: - code: unauthorized message: Access Token Invalid @@ -2733,7 +2733,7 @@ paths: successful: summary: Successful value: - id: 6668680c5cb57e49376d3f1c + id: 667e943daf2ac331d38dcb85 bad_request: summary: Bad Request value: @@ -2772,13 +2772,13 @@ paths: data: - type: company company_id: '1' - id: 666868135cb57e49376d3f3d + id: 667e9443af2ac331d38dcba6 app_id: this_is_an_id213_that_should_be_at_least_ name: company12 - remote_created_at: 1718118419 - created_at: 1718118419 - updated_at: 1718118419 - last_request_at: 1717945619 + remote_created_at: 1719571523 + created_at: 1719571523 + updated_at: 1719571523 + last_request_at: 1719398723 monthly_spend: 0 session_count: 0 user_count: 1 @@ -2807,7 +2807,7 @@ paths: Contact not found: value: type: error.list - request_id: 9ffc2da6-fbb3-46c5-8718-deaeb72fef85 + request_id: 430b1872-331f-4998-8c6e-1158ddeae34a errors: - code: not_found message: User Not Found @@ -2821,7 +2821,7 @@ paths: Unauthorized: value: type: error.list - request_id: 29188929-3c85-4728-9e64-89edb9124327 + request_id: '090f895d-422f-483a-82e5-4fa453907eaa' errors: - code: unauthorized message: Access Token Invalid @@ -2864,12 +2864,12 @@ paths: value: type: company company_id: '1' - id: 666868105cb57e49376d3f2c + id: 667e9440af2ac331d38dcb95 app_id: this_is_an_id205_that_should_be_at_least_ name: company8 - remote_created_at: 1718118416 - created_at: 1718118416 - updated_at: 1718118416 + remote_created_at: 1719571520 + created_at: 1719571520 + updated_at: 1719571520 monthly_spend: 0 session_count: 0 user_count: 0 @@ -2891,14 +2891,14 @@ paths: Company Not Found: value: type: error.list - request_id: ea9521cc-c2a8-4717-9d7f-159720fcc853 + request_id: 12fc9cbe-eb4f-4caf-90c4-24b9508c598c errors: - code: company_not_found message: Company Not Found Contact Not Found: value: type: error.list - request_id: a8e654c2-c32f-422d-9fd0-4f38b38229c4 + request_id: c4661931-3f3e-4b0a-9e86-f8916d5b4643 errors: - code: not_found message: User Not Found @@ -2912,7 +2912,7 @@ paths: Unauthorized: value: type: error.list - request_id: 80be4d6f-fd32-4f56-918e-de9499482fe2 + request_id: c7c0059c-481a-4f63-9770-d899902d1739 errors: - code: unauthorized message: Access Token Invalid @@ -2948,42 +2948,42 @@ paths: type: list data: - type: note - id: '29' - created_at: 1717513623 + id: '42' + created_at: 1718966725 contact: type: contact - id: 666868175cb57e49376d3f48 + id: 667e9445af2ac331d38dcbb1 author: type: admin - id: '991267748' + id: '991268639' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '28' - created_at: 1717427223 + id: '41' + created_at: 1718880325 contact: type: contact - id: 666868175cb57e49376d3f48 + id: 667e9445af2ac331d38dcbb1 author: type: admin - id: '991267748' + id: '991268639' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false away_mode_reassign: false body: "

This is a note.

" - type: note - id: '27' - created_at: 1717427223 + id: '40' + created_at: 1718880325 contact: type: contact - id: 666868175cb57e49376d3f48 + id: 667e9445af2ac331d38dcbb1 author: type: admin - id: '991267748' + id: '991268639' name: Ciaran122 Lee email: admin122@email.com away_mode_enabled: false @@ -3006,7 +3006,7 @@ paths: Contact not found: value: type: error.list - request_id: c91b0fe5-d0de-49b4-a069-e71976a97662 + request_id: b8c399f9-1365-49f3-bac5-6b0ddf4ec69c errors: - code: not_found message: User Not Found @@ -3040,14 +3040,14 @@ paths: Successful response: value: type: note - id: '34' - created_at: 1718118424 + id: '47' + created_at: 1719571527 contact: type: contact - id: 666868185cb57e49376d3f4a + id: 667e9446af2ac331d38dcbb3 author: type: admin - id: '991267750' + id: '991268641' name: Ciaran124 Lee email: admin124@email.com away_mode_enabled: false @@ -3063,14 +3063,14 @@ paths: Admin not found: value: type: error.list - request_id: b66d7c71-2404-4912-8c24-27d6dff118aa + request_id: b1b46f8e-640b-44f2-9993-ba85f2560742 errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: 952cccf9-e5b1-499a-96ae-7cb40169e530 + request_id: d5ba2bad-b199-4113-b425-a1c710b39b70 errors: - code: not_found message: User Not Found @@ -3100,20 +3100,20 @@ paths: successful_response: summary: Successful response value: - contact_id: 666868185cb57e49376d3f4a - admin_id: 991267750 + contact_id: 667e9446af2ac331d38dcbb3 + admin_id: 991268641 body: Hello admin_not_found: summary: Admin not found value: - contact_id: 666868185cb57e49376d3f4b + contact_id: 667e9447af2ac331d38dcbb4 admin_id: 123 body: Hello contact_not_found: summary: Contact not found value: contact_id: 123 - admin_id: 991267752 + admin_id: 991268643 body: Hello "/contacts/{contact_id}/segments": get: @@ -3146,10 +3146,10 @@ paths: type: list data: - type: segment - id: 6668681a5cb57e49376d3f4d + id: 667e9448af2ac331d38dcbb6 name: segment - created_at: 1718118426 - updated_at: 1718118426 + created_at: 1719571528 + updated_at: 1719571528 person_type: user schema: "$ref": "#/components/schemas/contact_segments" @@ -3161,7 +3161,7 @@ paths: Contact not found: value: type: error.list - request_id: 6d730d88-1688-4472-94c1-5a3f071a434b + request_id: 2a24e42a-f105-425d-90e8-4006e1585fc9 errors: - code: not_found message: User Not Found @@ -3175,7 +3175,7 @@ paths: Unauthorized: value: type: error.list - request_id: 72660bd1-cd61-4262-a8b2-ebe0dfc3b617 + request_id: 4611775e-79a0-4238-80e2-2f0eee722374 errors: - code: unauthorized message: Access Token Invalid @@ -3219,7 +3219,7 @@ paths: type: list data: - type: subscription - id: '93' + id: '139' state: live consent_type: opt_out default_translation: @@ -3233,7 +3233,7 @@ paths: content_types: - email - type: subscription - id: '95' + id: '141' state: live consent_type: opt_in default_translation: @@ -3256,7 +3256,7 @@ paths: Contact not found: value: type: error.list - request_id: b0fc958a-0729-417f-8932-8458348850bf + request_id: '032587bd-f1c2-4b00-a975-f3beea829d73' errors: - code: not_found message: User Not Found @@ -3270,7 +3270,7 @@ paths: Unauthorized: value: type: error.list - request_id: 863e1f3b-3b10-43b9-9832-60385f983e48 + request_id: 1783ad75-f455-4543-9902-025408614039 errors: - code: unauthorized message: Access Token Invalid @@ -3311,7 +3311,7 @@ paths: Successful: value: type: subscription - id: '108' + id: '154' state: live consent_type: opt_in default_translation: @@ -3334,14 +3334,14 @@ paths: Contact not found: value: type: error.list - request_id: 22305127-f2b9-47f9-a98f-8b698909d630 + request_id: 90e0b106-c9d9-426f-b1d1-b6b109d2e236 errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: 9c6d14bd-23c2-4f40-ada5-e0ae1c7e98c5 + request_id: 998bb271-6b73-45ab-ab86-a935a1d103c2 errors: - code: not_found message: Resource Not Found @@ -3355,7 +3355,7 @@ paths: Unauthorized: value: type: error.list - request_id: b0eddce3-9bb1-40df-b4f6-d156e2b1b88f + request_id: 972ab16a-d1ed-4f2d-8add-f77f2380275d errors: - code: unauthorized message: Access Token Invalid @@ -3383,12 +3383,12 @@ paths: successful: summary: Successful value: - id: 108 + id: 154 consent_type: opt_in contact_not_found: summary: Contact not found value: - id: 112 + id: 158 consent_type: opt_in resource_not_found: summary: Resource not found @@ -3434,7 +3434,7 @@ paths: Successful: value: type: subscription - id: '124' + id: '170' state: live consent_type: opt_in default_translation: @@ -3457,14 +3457,14 @@ paths: Contact not found: value: type: error.list - request_id: 4a52535d-4f59-46c3-87fd-a8c7fe156d1c + request_id: 87e4bff5-1d65-4cc6-8220-b2b398b23777 errors: - code: not_found message: User Not Found Resource not found: value: type: error.list - request_id: f5b35d36-ec3c-4611-93ba-eade9c1b6ff9 + request_id: fa525457-4fac-4d17-a449-fd2203ed12c6 errors: - code: not_found message: Resource Not Found @@ -3478,7 +3478,7 @@ paths: Unauthorized: value: type: error.list - request_id: 96f575d8-d457-494e-b78b-89e5cc39e3f6 + request_id: 7915f012-da9e-4281-b6bd-66c6747b5c5d errors: - code: unauthorized message: Access Token Invalid @@ -3516,7 +3516,7 @@ paths: type: list data: - type: tag - id: '107' + id: '139' name: Manual tag schema: "$ref": "#/components/schemas/tag_list" @@ -3528,7 +3528,7 @@ paths: Contact not found: value: type: error.list - request_id: f9a06b4e-40a2-4730-8ce5-3a049b7dd98b + request_id: 674493da-f6e5-4578-88f1-18a477000a85 errors: - code: not_found message: User Not Found @@ -3542,7 +3542,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7e280079-e370-4267-965c-c89305753f2b + request_id: 4bb437ad-e795-4203-bd34-8f8b84bc375a errors: - code: unauthorized message: Access Token Invalid @@ -3577,7 +3577,7 @@ paths: successful: value: type: tag - id: '108' + id: '140' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3589,14 +3589,14 @@ paths: Contact not found: value: type: error.list - request_id: 1aec683f-b869-4dd2-b06e-0768fd87eb53 + request_id: d4081cea-7ec0-4112-821e-ce9648282d99 errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: be09c14b-9a1d-494a-b4e8-b1b782286494 + request_id: 0d0db79f-81a1-40c4-bc68-ff19452d46a5 errors: - code: not_found message: Resource Not Found @@ -3610,7 +3610,7 @@ paths: Unauthorized: value: type: error.list - request_id: 14f0cc42-a652-4b62-a0c2-c71a5abf1d1f + request_id: 3c84128c-abdd-4a08-a7dd-30db84ff91c9 errors: - code: unauthorized message: Access Token Invalid @@ -3633,11 +3633,11 @@ paths: successful: summary: successful value: - id: 108 + id: 140 contact_not_found: summary: Contact not found value: - id: 109 + id: 141 tag_not_found: summary: Tag not found value: @@ -3679,7 +3679,7 @@ paths: successful: value: type: tag - id: '111' + id: '143' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -3691,14 +3691,14 @@ paths: Contact not found: value: type: error.list - request_id: a4d450ad-425f-4413-af4a-7b00c0e981af + request_id: e01cc0b1-08ea-4414-9c97-5269dbeea96f errors: - code: not_found message: User Not Found Tag not found: value: type: error.list - request_id: 5d4f5f78-65ef-46e5-ab68-036a24a3e198 + request_id: 2b2b4d51-c40c-4695-aa7b-df65e33b9738 errors: - code: not_found message: Resource Not Found @@ -3712,7 +3712,7 @@ paths: Unauthorized: value: type: error.list - request_id: e410ee26-6685-4fae-9fc3-f0d341fe9dcc + request_id: 34bbc063-5694-4af6-883b-fb2a830c851e errors: - code: unauthorized message: Access Token Invalid @@ -3746,7 +3746,7 @@ paths: successful: value: type: contact - id: 6668682a5cb57e49376d3f64 + id: 667e9457af2ac331d38dcbcd workspace_id: this_is_an_id279_that_should_be_at_least_ external_id: '70' role: user @@ -3762,9 +3762,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718118442 - updated_at: 1718118442 - signed_up_at: 1718118442 + created_at: 1719571543 + updated_at: 1719571543 + signed_up_at: 1719571543 last_seen_at: last_replied_at: last_contacted_at: @@ -3798,31 +3798,31 @@ paths: tags: type: list data: [] - url: "/contacts/6668682a5cb57e49376d3f64/tags" + url: "/contacts/667e9457af2ac331d38dcbcd/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6668682a5cb57e49376d3f64/notes" + url: "/contacts/667e9457af2ac331d38dcbcd/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6668682a5cb57e49376d3f64/companies" + url: "/contacts/667e9457af2ac331d38dcbcd/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6668682a5cb57e49376d3f64/subscriptions" + url: "/contacts/667e9457af2ac331d38dcbcd/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6668682a5cb57e49376d3f64/subscriptions" + url: "/contacts/667e9457af2ac331d38dcbcd/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3841,7 +3841,7 @@ paths: Unauthorized: value: type: error.list - request_id: 58da5dbb-9fc8-4c51-9a82-4f51a64dcea1 + request_id: 5139b6ad-f14f-4948-81f3-6281b874cc02 errors: - code: unauthorized message: Access Token Invalid @@ -3886,7 +3886,7 @@ paths: successful: value: type: contact - id: 6668682c5cb57e49376d3f65 + id: 667e9458af2ac331d38dcbce workspace_id: this_is_an_id283_that_should_be_at_least_ external_id: '70' role: user @@ -3902,9 +3902,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718118444 - updated_at: 1718118444 - signed_up_at: 1718118444 + created_at: 1719571544 + updated_at: 1719571544 + signed_up_at: 1719571544 last_seen_at: last_replied_at: last_contacted_at: @@ -3938,31 +3938,31 @@ paths: tags: type: list data: [] - url: "/contacts/6668682c5cb57e49376d3f65/tags" + url: "/contacts/667e9458af2ac331d38dcbce/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6668682c5cb57e49376d3f65/notes" + url: "/contacts/667e9458af2ac331d38dcbce/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6668682c5cb57e49376d3f65/companies" + url: "/contacts/667e9458af2ac331d38dcbce/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6668682c5cb57e49376d3f65/subscriptions" + url: "/contacts/667e9458af2ac331d38dcbce/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6668682c5cb57e49376d3f65/subscriptions" + url: "/contacts/667e9458af2ac331d38dcbce/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -3981,7 +3981,7 @@ paths: Unauthorized: value: type: error.list - request_id: 195b290d-2a38-461f-8e4a-ebfea8c61e23 + request_id: 1d65a190-3df8-4228-8aac-934fae03d59d errors: - code: unauthorized message: Access Token Invalid @@ -4012,7 +4012,7 @@ paths: examples: successful: value: - id: 6668682d5cb57e49376d3f66 + id: 667e945aaf2ac331d38dcbcf external_id: '70' type: contact deleted: true @@ -4026,7 +4026,7 @@ paths: Unauthorized: value: type: error.list - request_id: 42c0af11-30e1-45a5-a552-7a94be68be09 + request_id: 7bbb237b-3e5f-42c5-9b32-25bfac529ca2 errors: - code: unauthorized message: Access Token Invalid @@ -4054,7 +4054,7 @@ paths: successful: value: type: contact - id: 6668682f5cb57e49376d3f68 + id: 667e945baf2ac331d38dcbd1 workspace_id: this_is_an_id291_that_should_be_at_least_ external_id: '70' role: user @@ -4070,9 +4070,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718118447 - updated_at: 1718118447 - signed_up_at: 1718118447 + created_at: 1719571547 + updated_at: 1719571547 + signed_up_at: 1719571547 last_seen_at: last_replied_at: last_contacted_at: @@ -4106,31 +4106,31 @@ paths: tags: type: list data: [] - url: "/contacts/6668682f5cb57e49376d3f68/tags" + url: "/contacts/667e945baf2ac331d38dcbd1/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6668682f5cb57e49376d3f68/notes" + url: "/contacts/667e945baf2ac331d38dcbd1/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6668682f5cb57e49376d3f68/companies" + url: "/contacts/667e945baf2ac331d38dcbd1/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6668682f5cb57e49376d3f68/subscriptions" + url: "/contacts/667e945baf2ac331d38dcbd1/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6668682f5cb57e49376d3f68/subscriptions" + url: "/contacts/667e945baf2ac331d38dcbd1/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4149,7 +4149,7 @@ paths: Unauthorized: value: type: error.list - request_id: 393e215c-c93f-4f91-9ff9-c70daaf76cc7 + request_id: 6c5f5e50-d341-482f-99ba-86cf9a77cd4d errors: - code: unauthorized message: Access Token Invalid @@ -4164,8 +4164,8 @@ paths: successful: summary: successful value: - from: 6668682f5cb57e49376d3f67 - into: 6668682f5cb57e49376d3f68 + from: 667e945baf2ac331d38dcbd0 + into: 667e945baf2ac331d38dcbd1 "/contacts/search": post: summary: Search contacts @@ -4304,7 +4304,7 @@ paths: Unauthorized: value: type: error.list - request_id: a3516d34-7d93-4cd0-a82e-2e223894d48d + request_id: 4c5aa570-9733-4edb-a648-5df2e943e4ac errors: - code: unauthorized message: Access Token Invalid @@ -4370,7 +4370,7 @@ paths: Unauthorized: value: type: error.list - request_id: 6db8f279-f3c0-4b5b-816b-23667393259c + request_id: e5eb1c7a-0948-4fc6-bf65-8aea909ee455 errors: - code: unauthorized message: Access Token Invalid @@ -4396,7 +4396,7 @@ paths: successful: value: type: contact - id: 666868345cb57e49376d3f6b + id: 667e945faf2ac331d38dcbd4 workspace_id: this_is_an_id303_that_should_be_at_least_ external_id: role: user @@ -4412,8 +4412,8 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718118452 - updated_at: 1718118452 + created_at: 1719571552 + updated_at: 1719571552 signed_up_at: last_seen_at: last_replied_at: @@ -4448,31 +4448,31 @@ paths: tags: type: list data: [] - url: "/contacts/666868345cb57e49376d3f6b/tags" + url: "/contacts/667e945faf2ac331d38dcbd4/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/666868345cb57e49376d3f6b/notes" + url: "/contacts/667e945faf2ac331d38dcbd4/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/666868345cb57e49376d3f6b/companies" + url: "/contacts/667e945faf2ac331d38dcbd4/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/666868345cb57e49376d3f6b/subscriptions" + url: "/contacts/667e945faf2ac331d38dcbd4/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/666868345cb57e49376d3f6b/subscriptions" + url: "/contacts/667e945faf2ac331d38dcbd4/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4491,7 +4491,7 @@ paths: Unauthorized: value: type: error.list - request_id: 72281639-1b49-4d32-a688-bf15b1737054 + request_id: d0cda5ac-2664-430b-8571-19bfbf8e348d errors: - code: unauthorized message: Access Token Invalid @@ -4537,7 +4537,7 @@ paths: successful: value: type: contact - id: 666868355cb57e49376d3f6c + id: 667e9460af2ac331d38dcbd5 workspace_id: this_is_an_id307_that_should_be_at_least_ external_id: '70' role: user @@ -4553,9 +4553,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718118453 - updated_at: 1718118453 - signed_up_at: 1718118453 + created_at: 1719571553 + updated_at: 1719571553 + signed_up_at: 1719571552 last_seen_at: last_replied_at: last_contacted_at: @@ -4589,31 +4589,31 @@ paths: tags: type: list data: [] - url: "/contacts/666868355cb57e49376d3f6c/tags" + url: "/contacts/667e9460af2ac331d38dcbd5/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/666868355cb57e49376d3f6c/notes" + url: "/contacts/667e9460af2ac331d38dcbd5/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/666868355cb57e49376d3f6c/companies" + url: "/contacts/667e9460af2ac331d38dcbd5/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/666868355cb57e49376d3f6c/subscriptions" + url: "/contacts/667e9460af2ac331d38dcbd5/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/666868355cb57e49376d3f6c/subscriptions" + url: "/contacts/667e9460af2ac331d38dcbd5/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -4632,7 +4632,7 @@ paths: Unauthorized: value: type: error.list - request_id: 26cd1ff2-0d55-4b73-b8c6-d9056e85b823 + request_id: 5ffca31a-d722-4407-a23d-cbac49108753 errors: - code: unauthorized message: Access Token Invalid @@ -4665,7 +4665,7 @@ paths: examples: successful: value: - id: 666868375cb57e49376d3f6e + id: 667e9462af2ac331d38dcbd7 external_id: '70' type: contact archived: true @@ -4698,7 +4698,7 @@ paths: examples: successful: value: - id: 666868385cb57e49376d3f6f + id: 667e9463af2ac331d38dcbd8 external_id: '70' type: contact archived: false @@ -4734,7 +4734,7 @@ paths: successful: value: type: tag - id: '113' + id: '145' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4746,7 +4746,7 @@ paths: Conversation not found: value: type: error.list - request_id: 4c9e523a-d9bd-453b-9342-25b0a472cdd1 + request_id: 7938950f-8824-409e-8374-a2cafd9c533a errors: - code: not_found message: Conversation not found @@ -4760,7 +4760,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4b80a571-bd04-4b48-a14d-42d7485c0074 + request_id: 3d91c89e-7d04-44b7-9a89-1032de98de77 errors: - code: unauthorized message: Access Token Invalid @@ -4789,13 +4789,13 @@ paths: successful: summary: successful value: - id: 113 - admin_id: 991267785 + id: 145 + admin_id: 991268676 conversation_not_found: summary: Conversation not found value: - id: 114 - admin_id: 991267787 + id: 146 + admin_id: 991268678 "/conversations/{conversation_id}/tags/{id}": delete: summary: Remove tag from a conversation @@ -4833,7 +4833,7 @@ paths: successful: value: type: tag - id: '116' + id: '148' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -4845,14 +4845,14 @@ paths: Conversation not found: value: type: error.list - request_id: ea41de0c-e46d-4302-bf0c-c3ac0f52af31 + request_id: 3d7e2afa-87be-4943-ba07-ef4789fbd420 errors: - code: not_found message: Conversation not found Tag not found: value: type: error.list - request_id: 6e7bc7ca-d5eb-4298-b458-ccbd27cba431 + request_id: b316b3cf-2fe1-4d71-8d90-4e3bac50efee errors: - code: tag_not_found message: Tag not found @@ -4866,7 +4866,7 @@ paths: Unauthorized: value: type: error.list - request_id: be8ce718-9c1e-48c5-87ed-eb72983f58f8 + request_id: fe8aa1e1-5880-422e-81f1-0d78d7f80bbb errors: - code: unauthorized message: Access Token Invalid @@ -4889,15 +4889,15 @@ paths: successful: summary: successful value: - admin_id: 991267789 + admin_id: 991268680 conversation_not_found: summary: Conversation not found value: - admin_id: 991267791 + admin_id: 991268682 tag_not_found: summary: Tag not found value: - admin_id: 991267792 + admin_id: 991268683 "/conversations": get: summary: List all conversations @@ -4948,20 +4948,20 @@ paths: total_count: 1 conversations: - type: conversation - id: '475' - created_at: 1718118465 - updated_at: 1718118465 + id: '573' + created_at: 1719571563 + updated_at: 1719571563 waiting_since: snoozed_until: source: type: conversation - id: '403918341' + id: '403918329' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267795' + id: '991268686' name: Ciaran166 Lee email: admin166@email.com attachments: [] @@ -4971,7 +4971,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868415cb57e49376d3f73 + id: 667e946baf2ac331d38dcbdc external_id: '70' first_contact_reply: admin_assignee_id: @@ -5008,7 +5008,7 @@ paths: Unauthorized: value: type: error.list - request_id: 205ae028-dfc0-4689-bcc6-37ab266d485e + request_id: eff90135-4723-4234-b805-ebb667873011 errors: - code: unauthorized message: Access Token Invalid @@ -5022,7 +5022,7 @@ paths: API plan restricted: value: type: error.list - request_id: 78dc2abc-f04b-4a2a-8d62-f265c1c23033 + request_id: 91d826d0-f3fd-4a71-b284-6800ef6e2191 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5058,11 +5058,11 @@ paths: conversation created: value: type: user_message - id: '403918351' - created_at: 1718118490 + id: '403918339' + created_at: 1719571583 body: Hello there message_type: inapp - conversation_id: '503' + conversation_id: '601' schema: "$ref": "#/components/schemas/message" '404': @@ -5073,7 +5073,7 @@ paths: Contact Not Found: value: type: error.list - request_id: 146218c3-5cc5-4147-81bb-2b37f466a654 + request_id: af1d8440-2b78-494d-bb7f-29c814167a68 errors: - code: not_found message: User Not Found @@ -5087,7 +5087,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8f8fd618-1bb0-4c29-b2c2-3fa298aadb21 + request_id: 138c2231-7ac2-4d0c-9632-0e198434b40c errors: - code: unauthorized message: Access Token Invalid @@ -5101,7 +5101,7 @@ paths: API plan restricted: value: type: error.list - request_id: cc78bc9e-a6e4-4b83-8788-7a9b39963d91 + request_id: f7fffe9e-25df-4f1c-b4a8-82ac54716d23 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5118,7 +5118,7 @@ paths: value: from: type: user - id: 666868595cb57e49376d3f8b + id: 667e947eaf2ac331d38dcbf4 body: Hello there contact_not_found: summary: Contact Not Found @@ -5172,20 +5172,20 @@ paths: conversation found: value: type: conversation - id: '507' - created_at: 1718118497 - updated_at: 1718118497 + id: '605' + created_at: 1719571588 + updated_at: 1719571588 waiting_since: snoozed_until: source: type: conversation - id: '403918355' + id: '403918343' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267812' + id: '991268703' name: Ciaran176 Lee email: admin176@email.com attachments: [] @@ -5195,7 +5195,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868615cb57e49376d3f8f + id: 667e9484af2ac331d38dcbf8 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5236,7 +5236,7 @@ paths: Not found: value: type: error.list - request_id: ad1df763-29dc-4070-a51a-bfcfd0cac289 + request_id: 4cdbc3d5-876a-44ca-affa-a99b4ca2b53f errors: - code: not_found message: Resource Not Found @@ -5250,7 +5250,7 @@ paths: Unauthorized: value: type: error.list - request_id: c9a7bec4-0a82-45b4-98c1-2bc005ec32fa + request_id: 0ca83ad1-fa32-41bb-ac54-b25ad2f0ce1e errors: - code: unauthorized message: Access Token Invalid @@ -5264,7 +5264,7 @@ paths: API plan restricted: value: type: error.list - request_id: 5d6ba466-9216-4cc4-8d63-60cd3cf23d9b + request_id: cffcf9c4-b3f1-4e97-a2fa-ec7888bb0ba0 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5311,20 +5311,20 @@ paths: conversation found: value: type: conversation - id: '511' - created_at: 1718118504 - updated_at: 1718118506 + id: '609' + created_at: 1719571593 + updated_at: 1719571594 waiting_since: snoozed_until: source: type: conversation - id: '403918359' + id: '403918347' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267820' + id: '991268711' name: Ciaran180 Lee email: admin180@email.com attachments: [] @@ -5334,7 +5334,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868685cb57e49376d3f93 + id: 667e9489af2ac331d38dcbfc external_id: '70' first_contact_reply: admin_assignee_id: @@ -5367,15 +5367,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '202' + id: '299' part_type: conversation_attribute_updated_by_admin body: - created_at: 1718118506 - updated_at: 1718118506 - notified_at: 1718118506 + created_at: 1719571594 + updated_at: 1719571594 + notified_at: 1719571594 assigned_to: author: - id: '991267821' + id: '991268712' type: bot name: Operator email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io @@ -5385,15 +5385,15 @@ paths: metadata: {} email_message_metadata: - type: conversation_part - id: '203' + id: '300' part_type: conversation_attribute_updated_by_admin body: - created_at: 1718118506 - updated_at: 1718118506 - notified_at: 1718118506 + created_at: 1719571594 + updated_at: 1719571594 + notified_at: 1719571594 assigned_to: author: - id: '991267821' + id: '991268712' type: bot name: Operator email: operator+this_is_an_id354_that_should_be_at_least_@intercom.io @@ -5413,7 +5413,7 @@ paths: Not found: value: type: error.list - request_id: 2bb3f528-d8ef-407a-9e75-9dfad92bcc0c + request_id: 9644ccfd-9e81-4a43-8f73-5ae85fce9fc2 errors: - code: not_found message: Resource Not Found @@ -5427,7 +5427,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1f1f2c03-e903-4ffb-85a4-a22c51073653 + request_id: 23c2d51a-5167-48e6-9c6e-119ac625b3b1 errors: - code: unauthorized message: Access Token Invalid @@ -5441,7 +5441,7 @@ paths: API plan restricted: value: type: error.list - request_id: 03c8ceea-ba8f-471a-b276-c098c3f20d32 + request_id: d9760abb-14db-4277-a301-f5d969170356 errors: - code: api_plan_restricted message: Active subscription needed. @@ -5492,7 +5492,7 @@ paths: examples: successful: value: - id: '515' + id: '613' object: conversation deleted: true schema: @@ -5505,7 +5505,7 @@ paths: Unauthorized: value: type: error.list - request_id: 16e7010b-d7ac-4e05-b5d7-14dd0ff7324f + request_id: 006a1aca-974f-4cd2-87bc-4342b88ec41d errors: - code: unauthorized message: Access Token Invalid @@ -5519,7 +5519,7 @@ paths: API plan restricted: value: type: error.list - request_id: 755d736a-29e0-489f-91aa-0f10272e8308 + request_id: e7a7ccff-bc97-44ef-8100-bf281cc6e1fd errors: - code: api_plan_restricted message: Active subscription needed. @@ -5652,20 +5652,20 @@ paths: total_count: 1 conversations: - type: conversation - id: '518' - created_at: 1718118518 - updated_at: 1718118519 + id: '616' + created_at: 1719571603 + updated_at: 1719571603 waiting_since: snoozed_until: source: type: conversation - id: '403918366' + id: '403918354' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267850' + id: '991268741' name: Ciaran203 Lee email: admin203@email.com attachments: [] @@ -5675,7 +5675,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868765cb57e49376d3f9a + id: 667e9493af2ac331d38dcc03 external_id: '70' first_contact_reply: admin_assignee_id: @@ -5751,20 +5751,20 @@ paths: User reply: value: type: conversation - id: '527' - created_at: 1718118526 - updated_at: 1718118527 - waiting_since: 1718118527 + id: '625' + created_at: 1719571610 + updated_at: 1719571611 + waiting_since: 1719571611 snoozed_until: source: type: conversation - id: '403918369' + id: '403918357' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267853' + id: '991268744' name: Ciaran205 Lee email: admin205@email.com attachments: [] @@ -5774,10 +5774,10 @@ paths: type: contact.list contacts: - type: contact - id: 6668687e5cb57e49376d3fa2 + id: 667e949aaf2ac331d38dcc0b external_id: '70' first_contact_reply: - created_at: 1718118527 + created_at: 1719571611 type: conversation url: admin_assignee_id: @@ -5808,15 +5808,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '205' + id: '302' part_type: open body: "

Thanks again :)

" - created_at: 1718118527 - updated_at: 1718118527 - notified_at: 1718118527 + created_at: 1719571611 + updated_at: 1719571611 + notified_at: 1719571611 assigned_to: author: - id: 6668687e5cb57e49376d3fa2 + id: 667e949aaf2ac331d38dcc0b type: user name: Joe Bloggs email: joe@bloggs.com @@ -5829,20 +5829,20 @@ paths: Admin note reply: value: type: conversation - id: '528' - created_at: 1718118529 - updated_at: 1718118530 + id: '626' + created_at: 1719571612 + updated_at: 1719571613 waiting_since: snoozed_until: source: type: conversation - id: '403918370' + id: '403918358' delivered_as: admin_initiated subject: '' body: "

this is the message body

" author: type: admin - id: '991267855' + id: '991268746' name: Ciaran206 Lee email: admin206@email.com attachments: [] @@ -5852,7 +5852,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868815cb57e49376d3fa3 + id: 667e949caf2ac331d38dcc0c external_id: '70' first_contact_reply: admin_assignee_id: @@ -5883,7 +5883,7 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '206' + id: '303' part_type: note body: |-

An Unordered HTML List

@@ -5898,12 +5898,12 @@ paths:
  • Tea
  • Milk
    • - created_at: 1718118530 - updated_at: 1718118530 - notified_at: 1718118530 + created_at: 1719571613 + updated_at: 1719571613 + notified_at: 1719571613 assigned_to: author: - id: '991267855' + id: '991268746' type: admin name: Ciaran206 Lee email: admin206@email.com @@ -5916,20 +5916,20 @@ paths: Admin quick_reply reply: value: type: conversation - id: '529' - created_at: 1718118531 - updated_at: 1718118532 + id: '627' + created_at: 1719571614 + updated_at: 1719571615 waiting_since: snoozed_until: source: type: conversation - id: '403918371' + id: '403918359' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267857' + id: '991268748' name: Ciaran207 Lee email: admin207@email.com attachments: [] @@ -5939,7 +5939,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868835cb57e49376d3fa4 + id: 667e949eaf2ac331d38dcc0d external_id: '70' first_contact_reply: admin_assignee_id: @@ -5970,15 +5970,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '207' + id: '304' part_type: quick_reply body: - created_at: 1718118532 - updated_at: 1718118532 - notified_at: 1718118532 + created_at: 1719571615 + updated_at: 1719571615 + notified_at: 1719571615 assigned_to: author: - id: '991267857' + id: '991268748' type: admin name: Ciaran207 Lee email: admin207@email.com @@ -5991,20 +5991,20 @@ paths: User last conversation reply: value: type: conversation - id: '530' - created_at: 1718118533 - updated_at: 1718118534 - waiting_since: 1718118534 + id: '628' + created_at: 1719571616 + updated_at: 1719571617 + waiting_since: 1719571617 snoozed_until: source: type: conversation - id: '403918372' + id: '403918360' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267859' + id: '991268750' name: Ciaran208 Lee email: admin208@email.com attachments: [] @@ -6014,10 +6014,10 @@ paths: type: contact.list contacts: - type: contact - id: 666868855cb57e49376d3fa5 + id: 667e94a0af2ac331d38dcc0e external_id: '70' first_contact_reply: - created_at: 1718118534 + created_at: 1719571617 type: conversation url: admin_assignee_id: @@ -6048,15 +6048,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '208' + id: '305' part_type: open body: "

    Thanks again :)

    " - created_at: 1718118534 - updated_at: 1718118534 - notified_at: 1718118534 + created_at: 1719571617 + updated_at: 1719571617 + notified_at: 1719571617 assigned_to: author: - id: 666868855cb57e49376d3fa5 + id: 667e94a0af2ac331d38dcc0e type: user name: Joe Bloggs email: joe@bloggs.com @@ -6076,7 +6076,7 @@ paths: Not found: value: type: error.list - request_id: 7f79ca6a-1bfc-42f0-bcb0-bd596e40acc0 + request_id: 656691b4-ba5e-47c0-947c-599fc55a6060 errors: - code: not_found message: Resource Not Found @@ -6090,7 +6090,7 @@ paths: Unauthorized: value: type: error.list - request_id: e7b9502b-eb9b-4d4a-8df5-404317af87d1 + request_id: 2c7ebacc-6530-46e2-8fc4-cdb51fe34d4f errors: - code: unauthorized message: Access Token Invalid @@ -6104,7 +6104,7 @@ paths: API plan restricted: value: type: error.list - request_id: eb4c055a-6c52-463b-9236-5e0c7ecbe380 + request_id: 14040a07-c742-4d20-bea7-5b1fd64bdd37 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6121,14 +6121,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 6668687e5cb57e49376d3fa2 + intercom_user_id: 667e949aaf2ac331d38dcc0b body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991267855 + admin_id: 991268746 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -6138,25 +6138,25 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991267857 + admin_id: 991268748 reply_options: - text: 'Yes' - uuid: 1e3ec7a1-4e81-410a-9505-afa8bb678894 + uuid: da390e1e-b9a9-47d4-b03d-3aca31d2f751 - text: 'No' - uuid: 18da8770-b2e3-439c-8d4f-0157d33efd06 + uuid: 02ebdc30-77e1-4844-a5fb-4e273a0a548a user_last_conversation_reply: summary: User last conversation reply value: message_type: comment type: user - intercom_user_id: 666868855cb57e49376d3fa5 + intercom_user_id: 667e94a0af2ac331d38dcc0e body: Thanks again :) not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 666868885cb57e49376d3fa6 + intercom_user_id: 667e94a2af2ac331d38dcc0f body: Thanks again :) "/conversations/{id}/parts": post: @@ -6191,20 +6191,20 @@ paths: Close a conversation: value: type: conversation - id: '534' - created_at: 1718118541 - updated_at: 1718118542 + id: '632' + created_at: 1719571621 + updated_at: 1719571622 waiting_since: snoozed_until: source: type: conversation - id: '403918376' + id: '403918364' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267867' + id: '991268758' name: Ciaran212 Lee email: admin212@email.com attachments: [] @@ -6214,7 +6214,7 @@ paths: type: contact.list contacts: - type: contact - id: 6668688c5cb57e49376d3fa9 + id: 667e94a5af2ac331d38dcc12 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6245,15 +6245,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '209' + id: '306' part_type: close body: "

    Goodbye :)

    " - created_at: 1718118542 - updated_at: 1718118542 - notified_at: 1718118542 + created_at: 1719571622 + updated_at: 1719571622 + notified_at: 1719571622 assigned_to: author: - id: '991267867' + id: '991268758' type: admin name: Ciaran212 Lee email: admin212@email.com @@ -6266,20 +6266,20 @@ paths: Snooze a conversation: value: type: conversation - id: '535' - created_at: 1718118543 - updated_at: 1718118544 + id: '633' + created_at: 1719571623 + updated_at: 1719571624 waiting_since: - snoozed_until: 1718122144 + snoozed_until: 1719575224 source: type: conversation - id: '403918377' + id: '403918365' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267869' + id: '991268760' name: Ciaran213 Lee email: admin213@email.com attachments: [] @@ -6289,7 +6289,7 @@ paths: type: contact.list contacts: - type: contact - id: 6668688f5cb57e49376d3faa + id: 667e94a7af2ac331d38dcc13 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6320,15 +6320,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '210' + id: '307' part_type: snoozed body: - created_at: 1718118544 - updated_at: 1718118544 - notified_at: 1718118544 + created_at: 1719571624 + updated_at: 1719571624 + notified_at: 1719571624 assigned_to: author: - id: '991267869' + id: '991268760' type: admin name: Ciaran213 Lee email: admin213@email.com @@ -6341,20 +6341,20 @@ paths: Open a conversation: value: type: conversation - id: '540' - created_at: 1718118543 - updated_at: 1718118553 + id: '638' + created_at: 1719571622 + updated_at: 1719571631 waiting_since: snoozed_until: source: type: conversation - id: '403918378' + id: '403918366' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267871' + id: '991268762' name: Ciaran214 Lee email: admin214@email.com attachments: [] @@ -6364,7 +6364,7 @@ paths: type: contact.list contacts: - type: contact - id: 666868945cb57e49376d3faf + id: 667e94abaf2ac331d38dcc18 external_id: '74' first_contact_reply: admin_assignee_id: @@ -6395,15 +6395,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '212' + id: '309' part_type: open body: - created_at: 1718118553 - updated_at: 1718118553 - notified_at: 1718118553 + created_at: 1719571631 + updated_at: 1719571631 + notified_at: 1719571631 assigned_to: author: - id: '991267871' + id: '991268762' type: admin name: Ciaran214 Lee email: admin214@email.com @@ -6416,20 +6416,20 @@ paths: Assign a conversation: value: type: conversation - id: '545' - created_at: 1718118554 - updated_at: 1718118555 + id: '643' + created_at: 1719571633 + updated_at: 1719571633 waiting_since: snoozed_until: source: type: conversation - id: '403918381' + id: '403918369' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267874' + id: '991268765' name: Ciaran216 Lee email: admin216@email.com attachments: [] @@ -6439,10 +6439,10 @@ paths: type: contact.list contacts: - type: contact - id: 6668689a5cb57e49376d3fb3 + id: 667e94b0af2ac331d38dcc1c external_id: '70' first_contact_reply: - admin_assignee_id: 991267874 + admin_assignee_id: 991268765 team_assignee_id: open: true state: open @@ -6470,17 +6470,17 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '213' + id: '310' part_type: assign_and_reopen body: - created_at: 1718118555 - updated_at: 1718118555 - notified_at: 1718118555 + created_at: 1719571633 + updated_at: 1719571633 + notified_at: 1719571633 assigned_to: type: admin - id: '991267874' + id: '991268765' author: - id: '991267874' + id: '991268765' type: admin name: Ciaran216 Lee email: admin216@email.com @@ -6500,7 +6500,7 @@ paths: Not found: value: type: error.list - request_id: '016579d2-b731-4a91-8bd9-4451a2edbed5' + request_id: 38fb202f-c4b8-4336-9841-a945f7cd2f78 errors: - code: not_found message: Resource Not Found @@ -6514,7 +6514,7 @@ paths: Unauthorized: value: type: error.list - request_id: d83d8bc0-1ccb-4171-b771-d9d585a097fe + request_id: f9a8b821-b1d0-43c1-844a-36081b28939f errors: - code: unauthorized message: Access Token Invalid @@ -6528,7 +6528,7 @@ paths: API plan restricted: value: type: error.list - request_id: 60ab4e0a-170e-4372-9baa-621c241a754e + request_id: '084ae7fa-37e4-4028-9c15-ed522b920e42' errors: - code: api_plan_restricted message: Active subscription needed. @@ -6549,32 +6549,32 @@ paths: value: message_type: close type: admin - admin_id: 991267867 + admin_id: 991268758 body: Goodbye :) snooze_a_conversation: summary: Snooze a conversation value: message_type: snoozed - admin_id: 991267869 - snoozed_until: 1718122144 + admin_id: 991268760 + snoozed_until: 1719575224 open_a_conversation: summary: Open a conversation value: message_type: open - admin_id: 991267871 + admin_id: 991268762 assign_a_conversation: summary: Assign a conversation value: message_type: assignment type: admin - admin_id: 991267874 - assignee_id: 991267874 + admin_id: 991268765 + assignee_id: 991268765 not_found: summary: Not found value: message_type: close type: admin - admin_id: 991267876 + admin_id: 991268767 body: Goodbye :) "/conversations/{id}/run_assignment_rules": post: @@ -6608,20 +6608,20 @@ paths: Assign a conversation using assignment rules: value: type: conversation - id: '549' - created_at: 1718119014 - updated_at: 1718119015 + id: '647' + created_at: 1719571638 + updated_at: 1719571639 waiting_since: snoozed_until: source: type: conversation - id: '403918385' + id: '403918373' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267882' + id: '991268773' name: Ciaran220 Lee email: admin220@email.com attachments: [] @@ -6631,7 +6631,7 @@ paths: type: contact.list contacts: - type: contact - id: 66686a665cb57e49376d3fb7 + id: 667e94b6af2ac331d38dcc20 external_id: '70' first_contact_reply: admin_assignee_id: @@ -6662,17 +6662,17 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '214' + id: '311' part_type: default_assignment body: - created_at: 1718119015 - updated_at: 1718119015 - notified_at: 1718119015 + created_at: 1719571639 + updated_at: 1719571639 + notified_at: 1719571639 assigned_to: type: nobody_admin id: author: - id: '991267883' + id: '991268774' type: bot name: Operator email: operator+this_is_an_id400_that_should_be_at_least_@intercom.io @@ -6692,7 +6692,7 @@ paths: Not found: value: type: error.list - request_id: e22adc0f-a0fa-4839-b123-1e1072ccb70a + request_id: e30fd0e9-2962-4052-acbf-a0c4bec9b322 errors: - code: not_found message: Resource Not Found @@ -6706,7 +6706,7 @@ paths: Unauthorized: value: type: error.list - request_id: be03a1ce-882c-4a27-a9a0-929a40bac809 + request_id: 6c4e908a-66a8-47bb-8599-b19732524bfd errors: - code: unauthorized message: Access Token Invalid @@ -6720,7 +6720,7 @@ paths: API plan restricted: value: type: error.list - request_id: 348ba6f2-4248-4906-8b3e-fdc089a706ac + request_id: c8cffb77-b177-4492-a18f-83aea56f8e7b errors: - code: api_plan_restricted message: Active subscription needed. @@ -6761,7 +6761,7 @@ paths: value: customers: - type: user - id: 66686a6d5cb57e49376d3fbb + id: 667e94bbaf2ac331d38dcc24 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6772,7 +6772,7 @@ paths: Not found: value: type: error.list - request_id: 1f00772b-9066-4774-b9f9-d65bf1bfa71c + request_id: 1ded1554-9f94-4934-8fe7-f72c520e8879 errors: - code: not_found message: Resource Not Found @@ -6786,7 +6786,7 @@ paths: Unauthorized: value: type: error.list - request_id: a477fc67-9c5e-4c36-85a5-590e92579596 + request_id: a98316b0-1d00-4496-a5c2-04636d3a7859 errors: - code: unauthorized message: Access Token Invalid @@ -6800,7 +6800,7 @@ paths: API plan restricted: value: type: error.list - request_id: d6957894-449f-4e7c-9ecf-5883d1c0507c + request_id: e953b5a6-0e6f-40bb-a09c-3bc1b9ba65ed errors: - code: api_plan_restricted message: Active subscription needed. @@ -6815,15 +6815,15 @@ paths: attach_a_contact_to_a_conversation: summary: Attach a contact to a conversation value: - admin_id: 991267890 + admin_id: 991268781 customer: - intercom_user_id: 66686a6d5cb57e49376d3fbb + intercom_user_id: 667e94bbaf2ac331d38dcc24 not_found: summary: Not found value: - admin_id: 991267892 + admin_id: 991268783 customer: - intercom_user_id: 66686a6f5cb57e49376d3fbc + intercom_user_id: 667e94bdaf2ac331d38dcc25 "/conversations/{conversation_id}/customers/{contact_id}": delete: summary: Detach a contact from a group conversation @@ -6866,7 +6866,7 @@ paths: value: customers: - type: user - id: 66686a7b5cb57e49376d3fc7 + id: 667e94c5af2ac331d38dcc30 schema: "$ref": "#/components/schemas/conversation" '404': @@ -6877,14 +6877,14 @@ paths: Conversation not found: value: type: error.list - request_id: 88ba159f-3ecb-451e-b0bb-f94e8c12cf8e + request_id: 2a1a2e5c-18f7-41a5-a6b5-248cbac6a56c errors: - code: not_found message: Resource Not Found Contact not found: value: type: error.list - request_id: 1047694d-9bbd-44f9-b0be-714d63a9798e + request_id: 376dace3-226d-4f22-81e8-53150de2fa79 errors: - code: not_found message: User Not Found @@ -6898,7 +6898,7 @@ paths: Last customer: value: type: error.list - request_id: 464a0494-2dd6-4399-875b-cb1ccdaf1ad3 + request_id: b78b74ae-dfee-4359-b519-9a97bfa408bb errors: - code: parameter_invalid message: Removing the last customer is not allowed @@ -6912,7 +6912,7 @@ paths: Unauthorized: value: type: error.list - request_id: e0a89bc2-0e97-43ce-b9c7-49a04e02b211 + request_id: 70491c58-78dd-48a8-afe1-eb62a4dbdf20 errors: - code: unauthorized message: Access Token Invalid @@ -6926,7 +6926,7 @@ paths: API plan restricted: value: type: error.list - request_id: 7bb4f71c-e7ca-48e4-a0c2-4d759883ca37 + request_id: 0e9d836d-ba89-4d5d-9efa-005e4cad41e4 errors: - code: api_plan_restricted message: Active subscription needed. @@ -6941,27 +6941,27 @@ paths: detach_a_contact_from_a_group_conversation: summary: Detach a contact from a group conversation value: - admin_id: 991267898 + admin_id: 991268789 customer: - intercom_user_id: 66686a745cb57e49376d3fbf + intercom_user_id: 667e94c0af2ac331d38dcc28 conversation_not_found: summary: Conversation not found value: - admin_id: 991267901 + admin_id: 991268792 customer: - intercom_user_id: 66686a7c5cb57e49376d3fc8 + intercom_user_id: 667e94c7af2ac331d38dcc31 contact_not_found: summary: Contact not found value: - admin_id: 991267904 + admin_id: 991268795 customer: - intercom_user_id: 66686a845cb57e49376d3fd0 + intercom_user_id: 667e94cdaf2ac331d38dcc39 last_customer: summary: Last customer value: - admin_id: 991267907 + admin_id: 991268798 customer: - intercom_user_id: 66686a8c5cb57e49376d3fd8 + intercom_user_id: 667e94d3af2ac331d38dcc41 "/conversations/redact": post: summary: Redact a conversation part @@ -6989,20 +6989,20 @@ paths: Redact a conversation part: value: type: conversation - id: '611' - created_at: 1718120060 - updated_at: 1718120061 - waiting_since: 1718120060 + id: '709' + created_at: 1719571687 + updated_at: 1719571689 + waiting_since: 1719571688 snoozed_until: source: type: conversation - id: '403918411' + id: '403918399' delivered_as: admin_initiated subject: '' body: "

    this is the message body

    " author: type: admin - id: '991267916' + id: '991268807' name: Ciaran240 Lee email: admin240@email.com attachments: [] @@ -7012,10 +7012,10 @@ paths: type: contact.list contacts: - type: contact - id: 66686e7b5cb57e49376d3ff0 + id: 667e94e7af2ac331d38dcc59 external_id: '70' first_contact_reply: - created_at: 1718120060 + created_at: 1719571688 type: conversation url: admin_assignee_id: @@ -7046,15 +7046,15 @@ paths: type: conversation_part.list conversation_parts: - type: conversation_part - id: '222' + id: '319' part_type: open body: "

    This message was deleted

    " - created_at: 1718120060 - updated_at: 1718120061 - notified_at: 1718120060 + created_at: 1719571688 + updated_at: 1719571689 + notified_at: 1719571688 assigned_to: author: - id: 66686e7b5cb57e49376d3ff0 + id: 667e94e7af2ac331d38dcc59 type: user name: Joe Bloggs email: joe@bloggs.com @@ -7074,7 +7074,7 @@ paths: Not found: value: type: error.list - request_id: 2a5e8b7a-5c88-49be-904e-4521af2c4b86 + request_id: f3c04cf4-d22d-4739-9a7b-764feae26d19 errors: - code: conversation_part_or_message_not_found message: Conversation part or message not found @@ -7088,7 +7088,7 @@ paths: Unauthorized: value: type: error.list - request_id: f714a5ff-1e9a-4234-9680-515f971ba896 + request_id: 4436194b-cfb5-4914-b642-57cc11894f73 errors: - code: unauthorized message: Access Token Invalid @@ -7104,8 +7104,8 @@ paths: summary: Redact a conversation part value: type: conversation_part - conversation_id: 611 - conversation_part_id: 222 + conversation_id: 709 + conversation_part_id: 319 not_found: summary: Not found value: @@ -7140,22 +7140,24 @@ paths: successful: value: type: ticket - id: '614' - ticket_id: '37' + id: '712' + ticket_id: '128' ticket_attributes: {} - ticket_state: submitted - ticket_state_internal_label: Submitted - ticket_state_external_label: Submitted + ticket_state: + id: '10657' + category: submitted + internal_label: Submitted + external_label: Submitted ticket_type: type: ticket_type - id: '79' + id: '143' name: my-ticket-type-1 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id440_that_should_be_at_least_ archived: false - created_at: 1718120069 - updated_at: 1718120069 + created_at: 1719571695 + updated_at: 1719571695 is_internal: false ticket_type_attributes: type: list @@ -7165,37 +7167,37 @@ paths: type: contact.list contacts: - type: contact - id: 66686e825cb57e49376d3ff3 + id: 667e94edaf2ac331d38dcc5c external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1718120066 - updated_at: 1718120069 + created_at: 1719571693 + updated_at: 1719571696 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '224' + id: '321' part_type: comment body: "

    Comment for message

    " - created_at: 1718120066 - updated_at: 1718120066 + created_at: 1719571693 + updated_at: 1719571693 author: - id: 66686e825cb57e49376d3ff3 + id: 667e94edaf2ac331d38dcc5c type: user name: Joe Bloggs email: joe@bloggs.com attachments: [] redacted: false - type: ticket_part - id: '225' + id: '322' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1718120069 - updated_at: 1718120069 + created_at: 1719571696 + updated_at: 1719571696 author: - id: '991267926' + id: '991268817' type: bot name: Operator email: operator+this_is_an_id440_that_should_be_at_least_@intercom.io @@ -7220,7 +7222,7 @@ paths: Bad request: value: type: error.list - request_id: 4d8555ff-3af1-4527-a3dc-cb4d765a5dbf + request_id: de9fca39-f779-46f1-b98b-4084250f6607 errors: - code: parameter_invalid message: Ticket type is not a customer ticket type @@ -7235,11 +7237,11 @@ paths: successful: summary: successful value: - ticket_type_id: '79' + ticket_type_id: '143' bad_request: summary: Bad request value: - ticket_type_id: '80' + ticket_type_id: '144' "/custom_object_instances/{custom_object_type_identifier}": parameters: - name: custom_object_type_identifier @@ -7268,14 +7270,14 @@ paths: examples: successful: value: - id: '11' + id: '16' type: object_type_identifier_1 custom_attributes: {} external_id: '123' external_created_at: 1392036272 external_updated_at: 1392036272 - created_at: 1718120074 - updated_at: 1718120074 + created_at: 1719571700 + updated_at: 1719571700 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7286,7 +7288,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4abb3631-9a58-436c-b41e-0ca059fd4d68 + request_id: b8bae44d-efa8-4f87-b88f-f38c0249306e errors: - code: unauthorized message: Access Token Invalid @@ -7346,14 +7348,14 @@ paths: examples: successful: value: - id: '13' + id: '18' type: object_type_identifier_4 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1718120075 - updated_at: 1718120075 + created_at: 1719571701 + updated_at: 1719571701 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7364,7 +7366,7 @@ paths: Unauthorized: value: type: error.list - request_id: d44ec6de-b0c2-40b5-9ebd-593d17eadc2b + request_id: 16cbf98e-0d11-4318-99d2-b44b2807be49 errors: - code: unauthorized message: Access Token Invalid @@ -7404,14 +7406,14 @@ paths: examples: successful: value: - id: '14' + id: '19' type: object_type_identifier_6 custom_attributes: {} external_id: '123' external_created_at: external_updated_at: - created_at: 1718120076 - updated_at: 1718120076 + created_at: 1719571702 + updated_at: 1719571702 schema: "$ref": "#/components/schemas/custom_object_instance" '401': @@ -7422,7 +7424,7 @@ paths: Unauthorized: value: type: error.list - request_id: 353d7756-5181-4c50-ac6c-7bc82260a8ce + request_id: 04d7eac2-9ae2-4841-9dae-58bc7f619673 errors: - code: unauthorized message: Access Token Invalid @@ -7453,7 +7455,7 @@ paths: examples: successful: value: - id: '15' + id: '20' object: object_type_identifier_8 deleted: true schema: @@ -7466,7 +7468,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7d019b5d-1781-4427-b543-216f85227b51 + request_id: f251ed76-b1b3-4f2f-8a4a-14f025ecd1fa errors: - code: unauthorized message: Access Token Invalid @@ -7652,7 +7654,7 @@ paths: custom: false archived: false model: company - - id: 34 + - id: 50 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7665,9 +7667,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991267943' - created_at: 1718120079 - updated_at: 1718120079 + admin_id: '991268834' + created_at: 1719571704 + updated_at: 1719571704 model: company - type: data_attribute name: id @@ -7739,7 +7741,7 @@ paths: Unauthorized: value: type: error.list - request_id: 35d94089-b762-4aa5-abe8-de930181d63e + request_id: 61f3b818-405f-4637-80a0-1da6e22d8133 errors: - code: unauthorized message: Access Token Invalid @@ -7764,7 +7766,7 @@ paths: examples: Successful: value: - id: 37 + id: 53 type: data_attribute name: Mithril Shirt full_name: custom_attributes.Mithril Shirt @@ -7775,9 +7777,9 @@ paths: messenger_writable: false custom: true archived: false - admin_id: '991267945' - created_at: 1718120080 - updated_at: 1718120080 + admin_id: '991268836' + created_at: 1719571705 + updated_at: 1719571705 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7789,7 +7791,7 @@ paths: Same name already exists: value: type: error.list - request_id: 977c95e9-e76e-4881-ac34-23a6e0975cde + request_id: 50425c4b-e194-4178-a4a5-87827a8be12e errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7797,7 +7799,7 @@ paths: Invalid name: value: type: error.list - request_id: eee7c946-882c-4f99-815a-5e8942ec0240 + request_id: 5817d105-3991-4935-9e6a-8f5ef6a380d6 errors: - code: parameter_invalid message: Your name for this attribute must only contain alphanumeric @@ -7805,7 +7807,7 @@ paths: Attribute already exists: value: type: error.list - request_id: 97ed6d68-2f41-4746-8b77-c456a31c5929 + request_id: 623c68e7-77a3-4794-8e95-2d31fab315ca errors: - code: parameter_invalid message: You already have 'The One Ring' in your company data. @@ -7813,14 +7815,14 @@ paths: Invalid Data Type: value: type: error.list - request_id: b0e114ad-7288-4770-ab6a-301a2d23cabc + request_id: 5efe7523-7b7e-488c-a0b1-d378f472414f errors: - code: parameter_invalid message: Data Type isn't an option Too few options for list: value: type: error.list - request_id: 5243551b-d846-4761-8bc0-a85db42fd166 + request_id: 751963a0-9b8e-49c5-a425-5726b2ec1609 errors: - code: parameter_invalid message: The Data Attribute model field must be either contact @@ -7835,7 +7837,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7d3d1a52-922d-4659-beee-b826b6476088 + request_id: bd3beda5-eabf-428f-95df-34a0ee0e63bf errors: - code: unauthorized message: Access Token Invalid @@ -7914,7 +7916,7 @@ paths: examples: Successful: value: - id: 44 + id: 60 type: data_attribute name: The One Ring full_name: custom_attributes.The One Ring @@ -7929,9 +7931,9 @@ paths: messenger_writable: true custom: true archived: false - admin_id: '991267952' - created_at: 1718120084 - updated_at: 1718120084 + admin_id: '991268843' + created_at: 1719571708 + updated_at: 1719571709 model: company schema: "$ref": "#/components/schemas/data_attribute" @@ -7943,7 +7945,7 @@ paths: Too few options in list: value: type: error.list - request_id: bfa0f946-ed93-4671-bee3-222b4f5646e8 + request_id: cefbf5df-a50c-4c70-bab4-c008ed03811b errors: - code: parameter_invalid message: Options isn't an array @@ -7957,7 +7959,7 @@ paths: Attribute Not Found: value: type: error.list - request_id: cfbd45b0-c2ea-4791-afe4-bb8804a81618 + request_id: d640ae16-48a1-44f4-9519-de81b7a8207d errors: - code: field_not_found message: We couldn't find that data attribute to update @@ -7971,7 +7973,7 @@ paths: Has Dependant Object: value: type: error.list - request_id: 2beec9bb-dd08-48f9-9352-660a67ce930d + request_id: 9b5ce5f1-837a-478f-a082-f713118eb05e errors: - code: data_invalid message: The Data Attribute you are trying to archive has a @@ -7986,7 +7988,7 @@ paths: Unauthorized: value: type: error.list - request_id: 46eb48c6-2628-4444-a96d-83951a94d868 + request_id: 197080a6-dbf3-4c97-a858-08a7be522364 errors: - code: unauthorized message: Access Token Invalid @@ -8091,7 +8093,7 @@ paths: Unauthorized: value: type: error.list - request_id: 821e132b-945c-441d-90fa-b243c0d04600 + request_id: 5d715c4a-6af9-4865-aaa2-0109b8833ad5 errors: - code: unauthorized message: Access Token Invalid @@ -8178,7 +8180,7 @@ paths: pages: next: http://api.intercom.test/events?next page email: user26@email.com - intercom_user_id: 66686e995cb57e49376d3ff9 + intercom_user_id: 667e9501af2ac331d38dcc62 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 schema: "$ref": "#/components/schemas/data_event_summary" @@ -8190,7 +8192,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0bec7a01-2c45-4b0b-be62-7e4d2a8410e2 + request_id: d9382d74-e951-40f4-8b23-bda945f8ab11 errors: - code: unauthorized message: Access Token Invalid @@ -8221,7 +8223,7 @@ paths: Unauthorized: value: type: error.list - request_id: bfab8093-330f-4a0c-9f09-adbc4f1cf45b + request_id: 3dc0f4cc-09d1-4e06-86da-acd14dbcaea3 errors: - code: unauthorized message: Access Token Invalid @@ -8265,7 +8267,7 @@ paths: examples: successful: value: - job_identifier: qfxii6h2bz5hnk8p + job_identifier: zgrprhlh4jsv9n5s status: pending download_url: '' download_expires_at: '' @@ -8280,8 +8282,8 @@ paths: successful: summary: successful value: - created_at_after: 1718102091 - created_at_before: 1718120091 + created_at_after: 1719553716 + created_at_before: 1719571716 "/export/content/data/{job_identifier}": get: summary: Show content data export @@ -8315,7 +8317,7 @@ paths: examples: successful: value: - job_identifier: 3r8gan9jv20ewvwh + job_identifier: zarfgfuonqh8p0yc status: pending download_url: '' download_expires_at: '' @@ -8347,7 +8349,7 @@ paths: examples: successful: value: - job_identifier: oa4mv2v2pta5bjkk + job_identifier: a6kien0xk9lew2eq status: canceled download_url: '' download_expires_at: '' @@ -8408,30 +8410,30 @@ paths: user message created: value: type: user_message - id: '403918416' - created_at: 1718120094 + id: '403918404' + created_at: 1719571718 body: heyy message_type: inapp - conversation_id: '616' + conversation_id: '714' lead message created: value: type: user_message - id: '403918417' - created_at: 1718120095 + id: '403918405' + created_at: 1719571720 body: heyy message_type: inapp - conversation_id: '617' + conversation_id: '715' admin message created: value: type: admin_message - id: '15' - created_at: 1718120097 + id: '20' + created_at: 1719571722 subject: heyy body: heyy message_type: inapp owner: type: admin - id: '991267975' + id: '991268866' name: Ciaran292 Lee email: admin292@email.com away_mode_enabled: false @@ -8446,14 +8448,14 @@ paths: No body supplied for message: value: type: error.list - request_id: cdeef2d2-77f0-4304-bd90-edff002eccd3 + request_id: a11150c4-d212-4481-b2f5-fa71932889a7 errors: - code: parameter_invalid message: Body is required No body supplied for email message: value: type: error.list - request_id: 1a538c71-64ac-488d-9d3c-f622d608e0bc + request_id: 8dc45cc7-c2ae-4d43-896a-7d95a6a8bfe3 errors: - code: parameter_invalid message: Body is required @@ -8467,7 +8469,7 @@ paths: No subject supplied for email message: value: type: error.list - request_id: be822e16-a7c8-4420-96ce-88124f210ad3 + request_id: 60b4495d-87f4-48b4-9828-45e5ad1e6a1e errors: - code: parameter_not_found message: No subject supplied for email message @@ -8481,7 +8483,7 @@ paths: Unauthorized: value: type: error.list - request_id: dd7aba6a-add2-4379-b810-f2424a0efda6 + request_id: 6d628a72-75ab-4dc7-b7c0-484011a5fbab errors: - code: unauthorized message: Access Token Invalid @@ -8495,7 +8497,7 @@ paths: API plan restricted: value: type: error.list - request_id: 61bd6cde-9bca-4f6f-9b72-a89b0f228284 + request_id: 62b4ef39-1472-47b3-bedb-e2a9e6f83d31 errors: - code: api_plan_restricted message: Active subscription needed. @@ -8512,7 +8514,7 @@ paths: value: from: type: user - id: 66686e9e5cb57e49376d3ffe + id: 667e9506af2ac331d38dcc67 body: heyy referer: https://twitter.com/bob lead_message_created: @@ -8520,7 +8522,7 @@ paths: value: from: type: lead - id: 66686e9f5cb57e49376d3fff + id: 667e9508af2ac331d38dcc68 body: heyy referer: https://twitter.com/bob admin_message_created: @@ -8528,10 +8530,10 @@ paths: value: from: type: admin - id: '991267975' + id: '991268866' to: type: user - id: 66686ea05cb57e49376d4000 + id: 667e9509af2ac331d38dcc69 message_type: conversation body: heyy no_body_supplied_for_message: @@ -8539,10 +8541,10 @@ paths: value: from: type: admin - id: '991267977' + id: '991268868' to: type: user - id: 66686ea15cb57e49376d4001 + id: 667e950aaf2ac331d38dcc6a message_type: inapp body: subject: heyy @@ -8551,7 +8553,7 @@ paths: value: from: type: admin - id: '991267978' + id: '991268869' to: type: user user_id: '70' @@ -8562,10 +8564,10 @@ paths: value: from: type: admin - id: '991267979' + id: '991268870' to: type: user - id: 66686ea35cb57e49376d4003 + id: 667e950baf2ac331d38dcc6c message_type: email body: subject: heyy @@ -8596,12 +8598,12 @@ paths: total_pages: 1 type: pages data: - - id: '30' + - id: '43' type: news-item workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991267986 + sender_id: 991268875 state: draft labels: [] cover_image_url: @@ -8611,15 +8613,15 @@ paths: - - deliver_silently: false - created_at: 1718120101 - updated_at: 1718120101 + created_at: 1719571725 + updated_at: 1719571725 newsfeed_assignments: [] - - id: '29' + - id: '44' type: news-item workspace_id: this_is_an_id530_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991267984 + sender_id: 991268877 state: draft labels: [] cover_image_url: @@ -8629,8 +8631,8 @@ paths: - - deliver_silently: false - created_at: 1718120100 - updated_at: 1718120100 + created_at: 1719571725 + updated_at: 1719571725 newsfeed_assignments: [] total_count: 2 schema: @@ -8643,7 +8645,7 @@ paths: Unauthorized: value: type: error.list - request_id: cc0c9dca-78e8-45c5-bdc3-2321ff495330 + request_id: ea12b320-0ef6-430c-8f7b-2c56a2c03d06 errors: - code: unauthorized message: Access Token Invalid @@ -8668,12 +8670,12 @@ paths: examples: successful: value: - id: '33' + id: '47' type: news-item workspace_id: this_is_an_id534_that_should_be_at_least_ title: Halloween is here! body: "

    New costumes in store for this spooky season

    " - sender_id: 991267993 + sender_id: 991268884 state: live labels: - New @@ -8684,10 +8686,10 @@ paths: - "\U0001F606" - "\U0001F605" deliver_silently: true - created_at: 1718120103 - updated_at: 1718120103 + created_at: 1719571727 + updated_at: 1719571727 newsfeed_assignments: - - newsfeed_id: 53 + - newsfeed_id: 78 published_at: 1664638214 schema: "$ref": "#/components/schemas/news_item" @@ -8699,7 +8701,7 @@ paths: Unauthorized: value: type: error.list - request_id: 623af24e-a435-4372-89b3-50285e8ed7cf + request_id: ffb81e96-d439-4e19-86d5-22a41c41f606 errors: - code: unauthorized message: Access Token Invalid @@ -8720,14 +8722,14 @@ paths: - Product - Update - New - sender_id: 991267993 + sender_id: 991268884 deliver_silently: true reactions: - "\U0001F606" - "\U0001F605" state: live newsfeed_assignments: - - newsfeed_id: 53 + - newsfeed_id: 78 published_at: 1664638214 "/news/news_items/{id}": get: @@ -8756,12 +8758,12 @@ paths: examples: successful: value: - id: '34' + id: '48' type: news-item workspace_id: this_is_an_id538_that_should_be_at_least_ title: We have news body: "

    Hello there,

    " - sender_id: 991267996 + sender_id: 991268887 state: live labels: [] cover_image_url: @@ -8771,11 +8773,11 @@ paths: - - deliver_silently: false - created_at: 1718120104 - updated_at: 1718120104 + created_at: 1719571729 + updated_at: 1719571729 newsfeed_assignments: - - newsfeed_id: 55 - published_at: 1718120104 + - newsfeed_id: 80 + published_at: 1719571729 schema: "$ref": "#/components/schemas/news_item" '404': @@ -8786,7 +8788,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 8033ed6f-6c8f-4dec-8d38-bc3baacdf2e1 + request_id: 1865b588-f6ea-4338-8482-11e4691f8cc1 errors: - code: not_found message: Resource Not Found @@ -8800,7 +8802,7 @@ paths: Unauthorized: value: type: error.list - request_id: 24c62ebc-7445-42e8-8cae-335f3ae7fdb1 + request_id: d26ef5c7-b4ab-4e78-9b2a-89ab3d241ab5 errors: - code: unauthorized message: Access Token Invalid @@ -8831,12 +8833,12 @@ paths: examples: successful: value: - id: '37' + id: '51' type: news-item workspace_id: this_is_an_id544_that_should_be_at_least_ title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268004 + sender_id: 991268895 state: live labels: [] cover_image_url: @@ -8844,8 +8846,8 @@ paths: - "\U0001F61D" - "\U0001F602" deliver_silently: false - created_at: 1718120106 - updated_at: 1718120107 + created_at: 1719571731 + updated_at: 1719571731 newsfeed_assignments: [] schema: "$ref": "#/components/schemas/news_item" @@ -8857,7 +8859,7 @@ paths: News Item Not Found: value: type: error.list - request_id: 55acac50-0ae2-41dd-a0a1-5497888f643f + request_id: d20e5d7f-5925-4ef3-9d68-c219b8ee37dd errors: - code: not_found message: Resource Not Found @@ -8871,7 +8873,7 @@ paths: Unauthorized: value: type: error.list - request_id: 0cf24971-3374-41a1-8078-8d073b57ddd2 + request_id: 4a1e81d1-2c22-487a-9d0a-10bb1b8a5804 errors: - code: unauthorized message: Access Token Invalid @@ -8888,7 +8890,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268004 + sender_id: 991268895 reactions: - "\U0001F61D" - "\U0001F602" @@ -8897,7 +8899,7 @@ paths: value: title: Christmas is here! body: "

    New gifts in store for the jolly season

    " - sender_id: 991268007 + sender_id: 991268898 reactions: - "\U0001F61D" - "\U0001F602" @@ -8927,7 +8929,7 @@ paths: examples: successful: value: - id: '40' + id: '54' object: news-item deleted: true schema: @@ -8940,7 +8942,7 @@ paths: News Item Not Found: value: type: error.list - request_id: a85a17f2-301a-45ab-8f13-0d3b37f5a1df + request_id: 91c9e092-461a-4625-830d-00fe261de98b errors: - code: not_found message: Resource Not Found @@ -8954,7 +8956,7 @@ paths: Unauthorized: value: type: error.list - request_id: ad3b0967-dba7-4a9f-acd6-4acf7942ed2e + request_id: 49b5dd21-1392-48ea-a47f-f4f577e7d6bc errors: - code: unauthorized message: Access Token Invalid @@ -9007,7 +9009,7 @@ paths: Unauthorized: value: type: error.list - request_id: 402d2a3d-8a06-4c3f-8ce3-c99d63674064 + request_id: a6ce59c1-d39a-45e7-96e2-2e1ea05ab2fa errors: - code: unauthorized message: Access Token Invalid @@ -9040,16 +9042,16 @@ paths: total_pages: 1 type: pages data: - - id: '68' + - id: '93' type: newsfeed name: Visitor Feed - created_at: 1718120112 - updated_at: 1718120112 - - id: '69' + created_at: 1719571737 + updated_at: 1719571737 + - id: '94' type: newsfeed name: Visitor Feed - created_at: 1718120112 - updated_at: 1718120112 + created_at: 1719571737 + updated_at: 1719571737 total_count: 2 schema: "$ref": "#/components/schemas/paginated_response" @@ -9061,7 +9063,7 @@ paths: Unauthorized: value: type: error.list - request_id: '081e0e29-24b5-494a-a944-d34e1785620a' + request_id: 60c0cbc9-9fcc-4c0d-a3bb-bf9fc1185c32 errors: - code: unauthorized message: Access Token Invalid @@ -9095,11 +9097,11 @@ paths: examples: successful: value: - id: '72' + id: '97' type: newsfeed name: Visitor Feed - created_at: 1718120113 - updated_at: 1718120113 + created_at: 1719571738 + updated_at: 1719571738 schema: "$ref": "#/components/schemas/newsfeed" '401': @@ -9110,7 +9112,7 @@ paths: Unauthorized: value: type: error.list - request_id: a33e5d36-4e48-4b02-84fe-f96bf9f63595 + request_id: 4bad1282-8e7f-4aad-b495-90be48555efe errors: - code: unauthorized message: Access Token Invalid @@ -9144,14 +9146,14 @@ paths: Note found: value: type: note - id: '37' - created_at: 1717428914 + id: '50' + created_at: 1718880539 contact: type: contact - id: 66686eb25cb57e49376d4006 + id: 667e951baf2ac331d38dcc6f author: type: admin - id: '991268023' + id: '991268914' name: Ciaran339 Lee email: admin339@email.com away_mode_enabled: false @@ -9167,7 +9169,7 @@ paths: Note not found: value: type: error.list - request_id: f40f0271-b494-444b-89d1-4392b2d9b0e3 + request_id: 5d249c97-50fe-41ca-b6c0-9a0b8637ac67 errors: - code: not_found message: Resource Not Found @@ -9181,7 +9183,7 @@ paths: Unauthorized: value: type: error.list - request_id: c7152d9b-c085-4c18-9062-df22b39decd0 + request_id: 38a8d755-ff17-4c62-97da-8f791bc8c678 errors: - code: unauthorized message: Access Token Invalid @@ -9217,16 +9219,16 @@ paths: type: segment.list segments: - type: segment - id: 66686eb45cb57e49376d4009 + id: 667e951daf2ac331d38dcc72 name: John segment - created_at: 1718120116 - updated_at: 1718120116 + created_at: 1719571741 + updated_at: 1719571741 person_type: user - type: segment - id: 66686eb45cb57e49376d400a + id: 667e951daf2ac331d38dcc73 name: Jane segment - created_at: 1718120116 - updated_at: 1718120116 + created_at: 1719571741 + updated_at: 1719571741 person_type: user schema: "$ref": "#/components/schemas/segment_list" @@ -9238,7 +9240,7 @@ paths: Unauthorized: value: type: error.list - request_id: f71d0e1a-5458-462c-879c-929801559770 + request_id: bc7b9218-9ca2-4b06-8793-d7a8da148080 errors: - code: unauthorized message: Access Token Invalid @@ -9272,10 +9274,10 @@ paths: Successful response: value: type: segment - id: 66686eb55cb57e49376d400d + id: 667e951eaf2ac331d38dcc76 name: John segment - created_at: 1718120117 - updated_at: 1718120117 + created_at: 1719571742 + updated_at: 1719571742 person_type: user schema: "$ref": "#/components/schemas/segment" @@ -9287,7 +9289,7 @@ paths: Segment not found: value: type: error.list - request_id: 49f27682-e1b2-4f0e-aedf-ce29bae6483b + request_id: fb9f6bed-b293-436e-b895-bd19fc6922dc errors: - code: not_found message: Resource Not Found @@ -9301,7 +9303,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5b38f9bc-21eb-433e-83d1-b924f24534e0 + request_id: 9f25dbb7-1cfb-470c-8811-fb60e15dafa0 errors: - code: unauthorized message: Access Token Invalid @@ -9331,7 +9333,7 @@ paths: type: list data: - type: subscription - id: '137' + id: '183' state: live consent_type: opt_out default_translation: @@ -9354,7 +9356,7 @@ paths: Unauthorized: value: type: error.list - request_id: ed380075-09b8-478d-9dca-cdb49b0d8f0e + request_id: e4dfbe87-8933-4ee7-a011-4fc6f4f6d3eb errors: - code: unauthorized message: Access Token Invalid @@ -9384,7 +9386,7 @@ paths: examples: successful: value: - url: http://via.intercom.io/msgr/b4f590b4-6108-47bd-adca-4854765fc6dd + url: http://via.intercom.io/msgr/87b4861a-857c-497a-93e3-ab2ac33d581f type: phone_call_redirect schema: "$ref": "#/components/schemas/phone_switch" @@ -9417,7 +9419,7 @@ paths: Unauthorized: value: type: error.list - request_id: 87839a64-89b7-4942-8c9d-a89cba41959c + request_id: '0495803c-df84-47fa-b6bc-4c666373c0af' errors: - code: unauthorized message: Access Token Invalid @@ -9480,7 +9482,7 @@ paths: type: list data: - type: tag - id: '129' + id: '161' name: Manual tag 1 schema: "$ref": "#/components/schemas/tag_list" @@ -9492,7 +9494,7 @@ paths: Unauthorized: value: type: error.list - request_id: 551fccf8-ffa5-43aa-a42a-75d18e5db4f7 + request_id: d64e6da5-9165-4a7e-aeb7-020bff77629a errors: - code: unauthorized message: Access Token Invalid @@ -9531,7 +9533,7 @@ paths: Action successful: value: type: tag - id: '132' + id: '164' name: test schema: "$ref": "#/components/schemas/tag" @@ -9543,7 +9545,7 @@ paths: Invalid parameters: value: type: error.list - request_id: 7eaf37cd-cc64-4d01-a11c-dadc1c0e50b4 + request_id: 7159ff8a-78d9-4e2e-aa46-e85f2bb82605 errors: - code: parameter_invalid message: invalid tag parameters @@ -9557,14 +9559,14 @@ paths: Company not found: value: type: error.list - request_id: 3df043f8-1aaa-433b-b818-e312e5742279 + request_id: 0df77ca8-8435-4ab8-a649-cfc43af5b6a4 errors: - code: company_not_found message: Company Not Found User not found: value: type: error.list - request_id: 0a8e43d4-3a88-49d2-90f5-7e5e47ad9a8f + request_id: ceb1f108-cc29-4459-a666-0fdfa7684ec4 errors: - code: not_found message: User Not Found @@ -9578,7 +9580,7 @@ paths: Unauthorized: value: type: error.list - request_id: 4d839ee6-756b-468b-9af1-0f6608d98b98 + request_id: 20a6a7cf-2a98-4703-b1fa-44ae79034656 errors: - code: unauthorized message: Access Token Invalid @@ -9644,7 +9646,7 @@ paths: Tag found: value: type: tag - id: '140' + id: '172' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -9656,7 +9658,7 @@ paths: Tag not found: value: type: error.list - request_id: 639a65e0-6483-4be9-bcbf-5a54ae00e427 + request_id: faf91906-ff36-47b0-aaa0-30f37f7a05fb errors: - code: not_found message: Resource Not Found @@ -9670,7 +9672,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5ae858d3-8422-4cc7-9ba6-94ecafe90c07 + request_id: ab9b1e6a-f4b6-4495-8c89-73c978750bc8 errors: - code: unauthorized message: Access Token Invalid @@ -9706,7 +9708,7 @@ paths: Resource not found: value: type: error.list - request_id: 596ad3c2-e777-43b8-b3d5-fb3abaa906ee + request_id: 63a3649c-bdc4-4465-9766-c1a3e86a5513 errors: - code: not_found message: Resource Not Found @@ -9720,7 +9722,7 @@ paths: Tag has dependent objects: value: type: error.list - request_id: b9e07b4b-a704-445d-afb3-3fad7fdea117 + request_id: 9fc2e492-112c-4c2c-ab60-6d6e8a2c536f errors: - code: tag_has_dependent_objects message: 'Unable to delete Tag with dependent objects. Segments: @@ -9735,7 +9737,7 @@ paths: Unauthorized: value: type: error.list - request_id: f7595537-0c86-4b94-9615-bf6b51959ac9 + request_id: c5461e32-00c8-4f9b-a7f3-6718bc3b8594 errors: - code: unauthorized message: Access Token Invalid @@ -9773,7 +9775,7 @@ paths: Unauthorized: value: type: error.list - request_id: fe77c371-1d27-46c6-9acb-a0519fd50c61 + request_id: ebb72af5-da71-4c82-ba93-0eab6732e3cc errors: - code: unauthorized message: Access Token Invalid @@ -9808,7 +9810,7 @@ paths: successful: value: type: team - id: '991268061' + id: '991268952' name: team 1 admin_ids: [] schema: @@ -9821,7 +9823,7 @@ paths: Team not found: value: type: error.list - request_id: 116f6a7e-98af-41f9-8ca7-e3a1ec4e6aef + request_id: 4002d782-9f45-41d0-9ba8-e14116f373e7 errors: - code: team_not_found message: Team not found @@ -9835,7 +9837,7 @@ paths: Unauthorized: value: type: error.list - request_id: fbf1c8f7-cf6c-43e2-b1e0-4da2f71f7fab + request_id: b191bd8f-2762-426d-8f81-97fa660179e3 errors: - code: unauthorized message: Access Token Invalid @@ -9868,7 +9870,7 @@ paths: Ticket Type Attribute created: value: type: ticket_type_attribute - id: '240' + id: '549' workspace_id: this_is_an_id636_that_should_be_at_least_ name: Attribute Title description: Attribute Description @@ -9881,10 +9883,10 @@ paths: visible_on_create: true visible_to_contacts: true default: false - ticket_type_id: 81 + ticket_type_id: 145 archived: false - created_at: 1718120138 - updated_at: 1718120138 + created_at: 1719571761 + updated_at: 1719571761 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -9895,7 +9897,7 @@ paths: Unauthorized: value: type: error.list - request_id: eab6d6c9-9229-4de1-add9-22a893b4df74 + request_id: 0a43b3de-5c74-4083-ac6b-1b59e050e085 errors: - code: unauthorized message: Access Token Invalid @@ -9948,7 +9950,7 @@ paths: Ticket Type Attribute updated: value: type: ticket_type_attribute - id: '245' + id: '554' workspace_id: this_is_an_id640_that_should_be_at_least_ name: name description: New Attribute Description @@ -9959,10 +9961,10 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 83 + ticket_type_id: 147 archived: false - created_at: 1718120139 - updated_at: 1718120140 + created_at: 1719571762 + updated_at: 1719571762 schema: "$ref": "#/components/schemas/ticket_type_attribute" '401': @@ -9973,7 +9975,7 @@ paths: Unauthorized: value: type: error.list - request_id: f10af1f4-4f11-4ba7-be69-a2284f57c331 + request_id: 3c39fb02-76c4-4621-b9e6-c06be47ebfdc errors: - code: unauthorized message: Access Token Invalid @@ -10012,20 +10014,20 @@ paths: type: list data: - type: ticket_type - id: '85' + id: '149' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id644_that_should_be_at_least_ archived: false - created_at: 1718120140 - updated_at: 1718120140 + created_at: 1719571763 + updated_at: 1719571763 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '248' + id: '557' workspace_id: this_is_an_id644_that_should_be_at_least_ name: _default_title_ description: '' @@ -10038,12 +10040,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 85 + ticket_type_id: 149 archived: false - created_at: 1718120141 - updated_at: 1718120141 + created_at: 1719571763 + updated_at: 1719571763 - type: ticket_type_attribute - id: '250' + id: '559' workspace_id: this_is_an_id644_that_should_be_at_least_ name: name description: description @@ -10055,12 +10057,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 85 + ticket_type_id: 149 archived: false - created_at: 1718120141 - updated_at: 1718120141 + created_at: 1719571763 + updated_at: 1719571763 - type: ticket_type_attribute - id: '249' + id: '558' workspace_id: this_is_an_id644_that_should_be_at_least_ name: _default_description_ description: '' @@ -10073,11 +10075,30 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 85 + ticket_type_id: 149 archived: false - created_at: 1718120141 - updated_at: 1718120141 + created_at: 1719571763 + updated_at: 1719571763 category: Customer + ticket_states: + type: list + data: + - id: '11473' + category: submitted + internal_label: Submitted + external_label: Submitted + - id: '11474' + category: in_progress + internal_label: In progress + external_label: In progress + - id: '11475' + category: waiting_on_customer + internal_label: Waiting on customer + external_label: Waiting on you + - id: '11476' + category: resolved + internal_label: Resolved + external_label: Resolved schema: "$ref": "#/components/schemas/ticket_type_list" '401': @@ -10088,7 +10109,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5d380039-ed80-44fd-be65-97c178acf343 + request_id: ce4f5d4e-76c7-477a-b703-4872413cd27c errors: - code: unauthorized message: Access Token Invalid @@ -10117,20 +10138,20 @@ paths: Ticket type created: value: type: ticket_type - id: '88' + id: '152' name: Customer Issue description: Customer Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id648_that_should_be_at_least_ archived: false - created_at: 1718120142 - updated_at: 1718120142 + created_at: 1719571764 + updated_at: 1719571764 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '257' + id: '566' workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_title_ description: '' @@ -10143,12 +10164,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 88 + ticket_type_id: 152 archived: false - created_at: 1718120142 - updated_at: 1718120142 + created_at: 1719571764 + updated_at: 1719571764 - type: ticket_type_attribute - id: '258' + id: '567' workspace_id: this_is_an_id648_that_should_be_at_least_ name: _default_description_ description: '' @@ -10161,11 +10182,30 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 88 + ticket_type_id: 152 archived: false - created_at: 1718120142 - updated_at: 1718120142 + created_at: 1719571764 + updated_at: 1719571764 category: Customer + ticket_states: + type: list + data: + - id: '11489' + category: submitted + internal_label: Submitted + external_label: Submitted + - id: '11490' + category: in_progress + internal_label: In progress + external_label: In progress + - id: '11491' + category: waiting_on_customer + internal_label: Waiting on customer + external_label: Waiting on you + - id: '11492' + category: resolved + internal_label: Resolved + external_label: Resolved schema: "$ref": "#/components/schemas/ticket_type" '401': @@ -10176,7 +10216,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1f5c787b-b7d5-42b4-850a-5add72761f02 + request_id: 313f052a-a222-4d03-aff4-12c29e75c341 errors: - code: unauthorized message: Access Token Invalid @@ -10222,20 +10262,20 @@ paths: Ticket type found: value: type: ticket_type - id: '90' + id: '154' name: Bug Report description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id652_that_should_be_at_least_ archived: false - created_at: 1718120143 - updated_at: 1718120143 + created_at: 1719571765 + updated_at: 1719571765 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '262' + id: '571' workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_title_ description: '' @@ -10248,12 +10288,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 90 + ticket_type_id: 154 archived: false - created_at: 1718120143 - updated_at: 1718120143 + created_at: 1719571765 + updated_at: 1719571765 - type: ticket_type_attribute - id: '264' + id: '573' workspace_id: this_is_an_id652_that_should_be_at_least_ name: name description: description @@ -10265,12 +10305,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 90 + ticket_type_id: 154 archived: false - created_at: 1718120143 - updated_at: 1718120143 + created_at: 1719571765 + updated_at: 1719571765 - type: ticket_type_attribute - id: '263' + id: '572' workspace_id: this_is_an_id652_that_should_be_at_least_ name: _default_description_ description: '' @@ -10283,11 +10323,30 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 90 + ticket_type_id: 154 archived: false - created_at: 1718120143 - updated_at: 1718120143 + created_at: 1719571765 + updated_at: 1719571765 category: Customer + ticket_states: + type: list + data: + - id: '11505' + category: submitted + internal_label: Submitted + external_label: Submitted + - id: '11506' + category: in_progress + internal_label: In progress + external_label: In progress + - id: '11507' + category: waiting_on_customer + internal_label: Waiting on customer + external_label: Waiting on you + - id: '11508' + category: resolved + internal_label: Resolved + external_label: Resolved schema: "$ref": "#/components/schemas/ticket_type" '401': @@ -10298,7 +10357,7 @@ paths: Unauthorized: value: type: error.list - request_id: 8af5f19f-4ba0-4be6-b2af-e11e0fe58e68 + request_id: 6324035f-9486-4e4c-a82a-1d21a7456864 errors: - code: unauthorized message: Access Token Invalid @@ -10331,20 +10390,20 @@ paths: Ticket type updated: value: type: ticket_type - id: '92' + id: '156' name: Bug Report 2 description: Bug Report Template icon: "\U0001F39F️" workspace_id: this_is_an_id656_that_should_be_at_least_ archived: false - created_at: 1718120144 - updated_at: 1718120145 + created_at: 1719571766 + updated_at: 1719571767 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '268' + id: '577' workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_title_ description: '' @@ -10357,12 +10416,12 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 92 + ticket_type_id: 156 archived: false - created_at: 1718120144 - updated_at: 1718120144 + created_at: 1719571766 + updated_at: 1719571766 - type: ticket_type_attribute - id: '270' + id: '579' workspace_id: this_is_an_id656_that_should_be_at_least_ name: name description: description @@ -10374,12 +10433,12 @@ paths: visible_on_create: false visible_to_contacts: false default: false - ticket_type_id: 92 + ticket_type_id: 156 archived: false - created_at: 1718120145 - updated_at: 1718120145 + created_at: 1719571766 + updated_at: 1719571766 - type: ticket_type_attribute - id: '269' + id: '578' workspace_id: this_is_an_id656_that_should_be_at_least_ name: _default_description_ description: '' @@ -10392,11 +10451,30 @@ paths: visible_on_create: true visible_to_contacts: true default: true - ticket_type_id: 92 + ticket_type_id: 156 archived: false - created_at: 1718120144 - updated_at: 1718120144 + created_at: 1719571766 + updated_at: 1719571766 category: Customer + ticket_states: + type: list + data: + - id: '11521' + category: submitted + internal_label: Submitted + external_label: Submitted + - id: '11522' + category: in_progress + internal_label: In progress + external_label: In progress + - id: '11523' + category: waiting_on_customer + internal_label: Waiting on customer + external_label: Waiting on you + - id: '11524' + category: resolved + internal_label: Resolved + external_label: Resolved schema: "$ref": "#/components/schemas/ticket_type" '401': @@ -10407,7 +10485,7 @@ paths: Unauthorized: value: type: error.list - request_id: 829bd2f2-1478-4074-9097-0456d6a08eaa + request_id: '09d506ad-82c1-4f0a-bc8a-9d8a54f4b4c5' errors: - code: unauthorized message: Access Token Invalid @@ -10445,30 +10523,29 @@ paths: tags: - Tickets responses: - '200': - description: Admin quick_reply reply + '400': + description: User reply content: application/json: examples: User reply: value: - type: ticket_part - id: '228' - part_type: comment - body: "

    Thanks again :)

    " - created_at: 1718120148 - updated_at: 1718120148 - author: - id: 66686ed35cb57e49376d4030 - type: user - name: - email: user30@email.com - attachments: [] - redacted: false + type: error.list + request_id: 387958e4-f858-4eaa-9c40-4ed77d477bb8 + errors: + - code: parameter_mismatch + message: User replies are not allowed on Backoffice tickets + schema: + "$ref": "#/components/schemas/error" + '200': + description: Admin quick_reply reply + content: + application/json: + examples: Admin note reply: value: type: ticket_part - id: '230' + id: '326' part_type: note body: |-

    An Unordered HTML List

    @@ -10483,10 +10560,10 @@ paths:
  • Tea
  • Milk
    • - created_at: 1718120788 - updated_at: 1718120788 + created_at: 1719571772 + updated_at: 1719571772 author: - id: '991268088' + id: '991268979' type: admin name: Ciaran398 Lee email: admin398@email.com @@ -10495,12 +10572,12 @@ paths: Admin quick_reply reply: value: type: ticket_part - id: '232' + id: '328' part_type: quick_reply - created_at: 1718120792 - updated_at: 1718120792 + created_at: 1719571775 + updated_at: 1719571775 author: - id: '991268093' + id: '991268984' type: admin name: Ciaran402 Lee email: admin402@email.com @@ -10516,7 +10593,7 @@ paths: Not found: value: type: error.list - request_id: 74816012-9f33-4380-84c5-4b9e3c425621 + request_id: 7bd35fdc-f32a-40bc-ad74-4592f97fc188 errors: - code: not_found message: Resource Not Found @@ -10530,7 +10607,7 @@ paths: Unauthorized: value: type: error.list - request_id: df67a965-32f9-4df1-a3ac-3b85b9f37cf2 + request_id: 4300a73c-d7de-4bb8-9f9d-2a1d2213cd37 errors: - code: unauthorized message: Access Token Invalid @@ -10555,14 +10632,14 @@ paths: value: message_type: comment type: user - intercom_user_id: 66686ed35cb57e49376d4030 + intercom_user_id: 667e953aaf2ac331d38dcc99 body: Thanks again :) admin_note_reply: summary: Admin note reply value: message_type: note type: admin - admin_id: 991268088 + admin_id: 991268979 body: "

    An Unordered HTML List

    An Ordered HTML List

    \
    1. Coffee
    2. Tea
    3. Milk
    @@ -10572,18 +10649,18 @@ paths: value: message_type: quick_reply type: admin - admin_id: 991268093 + admin_id: 991268984 reply_options: - text: 'Yes' - uuid: '087a44af-27b6-4de5-8206-7dc7e72c3e2d' + uuid: c16510a3-1125-4dfa-abbf-6ccd6f19b6c4 - text: 'No' - uuid: 8c9454ac-1d28-4a91-9c62-460bd708e533 + uuid: bc0f7bbd-dc58-4c2b-9e0a-0448d454613c not_found: summary: Not found value: message_type: comment type: user - intercom_user_id: 666871595cb57e49376d4033 + intercom_user_id: 667e9540af2ac331d38dcc9c body: Thanks again :) "/tickets/{ticket_id}/tags": post: @@ -10615,7 +10692,7 @@ paths: successful: value: type: tag - id: '148' + id: '180' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -10627,7 +10704,7 @@ paths: Ticket not found: value: type: error.list - request_id: 203ab175-3d78-44c7-80cb-fcc4d5fa4f81 + request_id: 8e69d605-fd5e-4149-94d1-f5e9ecc6a068 errors: - code: ticket_not_found message: Ticket not found @@ -10641,7 +10718,7 @@ paths: Unauthorized: value: type: error.list - request_id: '0993bd5c-68ae-40a8-86a0-3838680304df' + request_id: 2dce5460-641c-4215-b797-5990864103b5 errors: - code: unauthorized message: Access Token Invalid @@ -10670,13 +10747,13 @@ paths: successful: summary: successful value: - id: 148 - admin_id: 991268103 + id: 180 + admin_id: 991268994 ticket_not_found: summary: Ticket not found value: - id: 149 - admin_id: 991268106 + id: 181 + admin_id: 991268997 "/tickets/{ticket_id}/tags/{id}": delete: summary: Remove tag from a ticket @@ -10714,7 +10791,7 @@ paths: successful: value: type: tag - id: '151' + id: '183' name: Manual tag schema: "$ref": "#/components/schemas/tag" @@ -10726,14 +10803,14 @@ paths: Ticket not found: value: type: error.list - request_id: 054d13b8-6efd-4ea5-9b62-2f80b484d00c + request_id: 365c4a92-e07e-4203-bfdd-1c78cb0ff2cc errors: - code: ticket_not_found message: Ticket not found Tag not found: value: type: error.list - request_id: 7b4c01ec-f869-452c-941f-ea2eb882b915 + request_id: 7c9a785b-8c1f-431b-a218-c1723066a51a errors: - code: tag_not_found message: Tag not found @@ -10747,7 +10824,7 @@ paths: Unauthorized: value: type: error.list - request_id: bd2406c6-d514-48ce-9377-a217edb8d37b + request_id: 6f790ccf-8073-4820-8922-b16a3bf62b7a errors: - code: unauthorized message: Access Token Invalid @@ -10770,15 +10847,15 @@ paths: successful: summary: successful value: - admin_id: 991268112 + admin_id: 991269003 ticket_not_found: summary: Ticket not found value: - admin_id: 991268115 + admin_id: 991269006 tag_not_found: summary: Tag not found value: - admin_id: 991268118 + admin_id: 991269009 "/tickets": post: summary: Create a ticket @@ -10800,30 +10877,32 @@ paths: Successful response: value: type: ticket - id: '629' - ticket_id: '48' + id: '727' + ticket_id: '139' ticket_attributes: _default_title_: example _default_description_: there is a problem - ticket_state: submitted - ticket_state_internal_label: Submitted - ticket_state_external_label: Submitted + ticket_state: + id: '11633' + category: submitted + internal_label: Submitted + external_label: Submitted ticket_type: type: ticket_type - id: '106' + id: '170' name: my-ticket-type-15 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id684_that_should_be_at_least_ archived: false - created_at: 1718120811 - updated_at: 1718120811 + created_at: 1719571791 + updated_at: 1719571791 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '282' + id: '591' workspace_id: this_is_an_id684_that_should_be_at_least_ name: _default_title_ description: ola @@ -10835,12 +10914,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 106 + ticket_type_id: 170 archived: false - created_at: 1718120811 - updated_at: 1718120811 + created_at: 1719571792 + updated_at: 1719571792 - type: ticket_type_attribute - id: '283' + id: '592' workspace_id: this_is_an_id684_that_should_be_at_least_ name: _default_description_ description: ola @@ -10852,33 +10931,33 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 106 + ticket_type_id: 170 archived: false - created_at: 1718120812 - updated_at: 1718120812 + created_at: 1719571792 + updated_at: 1719571792 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6668716c5cb57e49376d403b + id: 667e9550af2ac331d38dcca4 external_id: '70' admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1718120812 - updated_at: 1718120813 + created_at: 1719571792 + updated_at: 1719571793 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '233' + id: '329' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1718120813 - updated_at: 1718120813 + created_at: 1719571793 + updated_at: 1719571793 author: - id: '991268130' + id: '991269021' type: bot name: Operator email: operator+this_is_an_id684_that_should_be_at_least_@intercom.io @@ -10903,7 +10982,7 @@ paths: Unauthorized: value: type: error.list - request_id: f332c4af-089f-4d80-84e0-01aef24079b2 + request_id: 053566d2-29c5-42ff-b80f-4a8427ddd8e4 errors: - code: unauthorized message: Access Token Invalid @@ -10924,9 +11003,9 @@ paths: successful_response: summary: Successful response value: - ticket_type_id: 106 + ticket_type_id: 170 contacts: - - id: 6668716c5cb57e49376d403b + - id: 667e9550af2ac331d38dcca4 ticket_attributes: _default_title_: example _default_description_: there is a problem @@ -10957,30 +11036,32 @@ paths: Successful response: value: type: ticket - id: '630' - ticket_id: '49' + id: '728' + ticket_id: '140' ticket_attributes: _default_title_: example _default_description_: there is a problem - ticket_state: in_progress - ticket_state_internal_label: In progress - ticket_state_external_label: In progress + ticket_state: + id: '11650' + category: in_progress + internal_label: In progress + external_label: In progress ticket_type: type: ticket_type - id: '108' + id: '172' name: my-ticket-type-17 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id688_that_should_be_at_least_ archived: false - created_at: 1718120814 - updated_at: 1718120814 + created_at: 1719571794 + updated_at: 1719571794 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '287' + id: '596' workspace_id: this_is_an_id688_that_should_be_at_least_ name: _default_title_ description: ola @@ -10992,12 +11073,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 108 + ticket_type_id: 172 archived: false - created_at: 1718120814 - updated_at: 1718120814 + created_at: 1719571794 + updated_at: 1719571794 - type: ticket_type_attribute - id: '288' + id: '597' workspace_id: this_is_an_id688_that_should_be_at_least_ name: _default_description_ description: ola @@ -11009,98 +11090,98 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 108 + ticket_type_id: 172 archived: false - created_at: 1718120815 - updated_at: 1718120815 + created_at: 1719571794 + updated_at: 1719571794 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6668716f5cb57e49376d403c - external_id: 60fc2fc6-bb8e-411b-8baa-72a4f079cc00 - admin_assignee_id: '991268144' + id: 667e9552af2ac331d38dcca5 + external_id: ea898acc-1dab-4c9a-b0cd-c1ce773ee6e0 + admin_assignee_id: '991269035' team_assignee_id: '0' - created_at: 1718120815 - updated_at: 1718120818 + created_at: 1719571795 + updated_at: 1719571797 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '234' + id: '330' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1718120815 - updated_at: 1718120815 + created_at: 1719571795 + updated_at: 1719571795 author: - id: '991268142' + id: '991269033' type: admin name: Ciaran442 Lee email: admin442@email.com attachments: [] redacted: false - type: ticket_part - id: '235' + id: '331' part_type: ticket_attribute_updated_by_admin - created_at: 1718120817 - updated_at: 1718120817 + created_at: 1719571796 + updated_at: 1719571796 author: - id: '991268143' + id: '991269034' type: bot name: Operator email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '236' + id: '332' part_type: ticket_attribute_updated_by_admin - created_at: 1718120817 - updated_at: 1718120817 + created_at: 1719571796 + updated_at: 1719571796 author: - id: '991268143' + id: '991269034' type: bot name: Operator email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '237' + id: '333' part_type: ticket_state_updated_by_admin ticket_state: in_progress previous_ticket_state: submitted - created_at: 1718120817 - updated_at: 1718120817 + created_at: 1719571797 + updated_at: 1719571797 author: - id: '991268143' + id: '991269034' type: bot name: Operator email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io attachments: [] redacted: false - type: ticket_part - id: '238' + id: '334' part_type: assignment - created_at: 1718120818 - updated_at: 1718120818 + created_at: 1719571797 + updated_at: 1719571797 assigned_to: type: admin - id: '991268144' + id: '991269035' author: - id: '991268142' + id: '991269033' type: admin name: Ciaran442 Lee email: admin442@email.com attachments: [] redacted: false - type: ticket_part - id: '239' + id: '335' part_type: snoozed - created_at: 1718120818 - updated_at: 1718120818 + created_at: 1719571797 + updated_at: 1719571797 author: - id: '991268143' + id: '991269034' type: bot name: Operator email: operator+this_is_an_id688_that_should_be_at_least_@intercom.io @@ -11108,7 +11189,7 @@ paths: redacted: false total_count: 6 open: true - snoozed_until: 1718208000 + snoozed_until: 1719676800 linked_objects: type: list data: [] @@ -11126,14 +11207,14 @@ paths: Admin not found: value: type: error.list - request_id: efa44aa2-335d-4f89-ab3c-3c0c2b94527f + request_id: b4d970ef-84fa-4eb4-ae54-d1fd6fc02d03 errors: - code: assignee_not_found message: Assignee not found Assignee not found: value: type: error.list - request_id: 8289fe77-db6a-4d41-89da-79f6318a3f75 + request_id: 330c2d3f-4608-4075-affe-21bb3d44113a errors: - code: assignee_not_found message: Assignee not found @@ -11145,7 +11226,7 @@ paths: Unauthorized: value: type: error.list - request_id: 7a9ddffa-b6f3-4632-a58d-49b49812a914 + request_id: b17b92b1-22ac-426e-95ad-7cd62931d6ea errors: - code: unauthorized message: Access Token Invalid @@ -11165,8 +11246,8 @@ paths: _default_description_: there is a problem state: in_progress assignment: - admin_id: '991268142' - assignee_id: '991268144' + admin_id: '991269033' + assignee_id: '991269035' open: true snoozed_until: 1673609604 admin_not_found: @@ -11178,7 +11259,7 @@ paths: state: in_progress assignment: admin_id: '123' - assignee_id: '991268152' + assignee_id: '991269043' assignee_not_found: summary: Assignee not found value: @@ -11187,7 +11268,7 @@ paths: _default_description_: there is a problem state: in_progress assignment: - admin_id: '991268158' + admin_id: '991269049' assignee_id: '456' get: summary: Retrieve a ticket @@ -11215,30 +11296,32 @@ paths: Ticket found: value: type: ticket - id: '633' - ticket_id: '52' + id: '731' + ticket_id: '143' ticket_attributes: _default_title_: attribute_value _default_description_: - ticket_state: submitted - ticket_state_internal_label: Submitted - ticket_state_external_label: Submitted + ticket_state: + id: '11681' + category: submitted + internal_label: Submitted + external_label: Submitted ticket_type: type: ticket_type - id: '112' + id: '176' name: my-ticket-type-21 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id696_that_should_be_at_least_ archived: false - created_at: 1718120826 - updated_at: 1718120826 + created_at: 1719571803 + updated_at: 1719571803 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '298' + id: '607' workspace_id: this_is_an_id696_that_should_be_at_least_ name: _default_title_ description: ola @@ -11250,12 +11333,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 112 + ticket_type_id: 176 archived: false - created_at: 1718120827 - updated_at: 1718120827 + created_at: 1719571804 + updated_at: 1719571804 - type: ticket_type_attribute - id: '299' + id: '608' workspace_id: this_is_an_id696_that_should_be_at_least_ name: _default_description_ description: ola @@ -11267,33 +11350,33 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 112 + ticket_type_id: 176 archived: false - created_at: 1718120827 - updated_at: 1718120827 + created_at: 1719571804 + updated_at: 1719571804 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 6668717b5cb57e49376d403f - external_id: e1f88e2f-5288-4b0b-8d64-7783b0d57c2d + id: 667e955caf2ac331d38dcca8 + external_id: 22125dde-df9f-43d2-b025-f255d8f371a1 admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1718120827 - updated_at: 1718120828 + created_at: 1719571804 + updated_at: 1719571804 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '242' + id: '338' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1718120828 - updated_at: 1718120828 + created_at: 1719571804 + updated_at: 1719571804 author: - id: '991268171' + id: '991269062' type: admin name: Ciaran468 Lee email: admin468@email.com @@ -11318,7 +11401,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1708a3d8-c5b9-406c-838a-5edca0fbded9 + request_id: 40545471-0970-4e63-92fa-14be3a757e1b errors: - code: unauthorized message: Access Token Invalid @@ -11349,7 +11432,7 @@ paths: examples: successful: value: - id: '634' + id: '732' object: ticket deleted: true schema: @@ -11379,7 +11462,7 @@ paths: Ticket not found: value: type: error.list - request_id: 9a50a9b6-8e6f-4c51-8abe-b13bc20ca9ed + request_id: dac523bd-2293-49c0-b0eb-53f57b872189 errors: - code: ticket_not_found message: Ticket not found @@ -11424,7 +11507,7 @@ paths: Unauthorized: value: type: error.list - request_id: 5515b5de-5e76-47c8-b2de-ac48f27f6870 + request_id: 84e566ed-dafd-43e9-8db6-6a1354cb8baa errors: - code: unauthorized message: Access Token Invalid @@ -11520,30 +11603,32 @@ paths: total_count: 1 tickets: - type: ticket - id: '635' - ticket_id: '54' + id: '733' + ticket_id: '145' ticket_attributes: _default_title_: attribute_value _default_description_: - ticket_state: submitted - ticket_state_internal_label: Submitted - ticket_state_external_label: Submitted + ticket_state: + id: '11721' + category: submitted + internal_label: Submitted + external_label: Submitted ticket_type: type: ticket_type - id: '117' + id: '181' name: my-ticket-type-26 description: my ticket type description is awesome. icon: "\U0001F981" workspace_id: this_is_an_id706_that_should_be_at_least_ archived: false - created_at: 1718120835 - updated_at: 1718120835 + created_at: 1719571811 + updated_at: 1719571811 is_internal: false ticket_type_attributes: type: list data: - type: ticket_type_attribute - id: '310' + id: '619' workspace_id: this_is_an_id706_that_should_be_at_least_ name: _default_title_ description: ola @@ -11555,12 +11640,12 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 117 + ticket_type_id: 181 archived: false - created_at: 1718120835 - updated_at: 1718120835 + created_at: 1719571811 + updated_at: 1719571811 - type: ticket_type_attribute - id: '311' + id: '620' workspace_id: this_is_an_id706_that_should_be_at_least_ name: _default_description_ description: ola @@ -11572,33 +11657,33 @@ paths: visible_on_create: true visible_to_contacts: false default: false - ticket_type_id: 117 + ticket_type_id: 181 archived: false - created_at: 1718120836 - updated_at: 1718120836 + created_at: 1719571811 + updated_at: 1719571811 category: Back-office contacts: type: contact.list contacts: - type: contact - id: 666871845cb57e49376d4041 - external_id: 754d9847-b4db-4fd8-805e-e4b5fc239776 + id: 667e9564af2ac331d38dccaa + external_id: 2d36793e-149c-4a61-9627-b7e5e2e6fe33 admin_assignee_id: '0' team_assignee_id: '0' - created_at: 1718120836 - updated_at: 1718120837 + created_at: 1719571812 + updated_at: 1719571812 ticket_parts: type: ticket_part.list ticket_parts: - type: ticket_part - id: '245' + id: '341' part_type: ticket_state_updated_by_admin ticket_state: submitted previous_ticket_state: submitted - created_at: 1718120837 - updated_at: 1718120837 + created_at: 1719571812 + updated_at: 1719571812 author: - id: '991268203' + id: '991269094' type: admin name: Ciaran498 Lee email: admin498@email.com @@ -11658,26 +11743,26 @@ paths: successful: value: type: visitor - id: 666871885cb57e49376d4044 + id: 667e9566af2ac331d38dccad user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' phone: name: Gareth Bale - pseudonym: Cyan Turtle + pseudonym: Charcoal Accordion avatar: type: avatar - image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/cyan-turtle.png + image_url: https://static.intercomassets.com/app/pseudonym_avatars_2019/charcoal-accordion.png app_id: this_is_an_id710_that_should_be_at_least_ companies: type: company.list companies: [] location_data: {} last_request_at: - created_at: 1718120840 - remote_created_at: 1718120840 - signed_up_at: 1718120840 - updated_at: 1718120840 + created_at: 1719571814 + remote_created_at: 1719571814 + signed_up_at: 1719571814 + updated_at: 1719571814 session_count: 0 social_profiles: type: social_profile.list @@ -11710,7 +11795,7 @@ paths: visitor Not Found: value: type: error.list - request_id: 2e93c4d4-618e-40c3-b097-c2d4c6238421 + request_id: 8fb428b7-6f6d-4ccf-ae3c-27cb455dc950 errors: - code: not_found message: Visitor Not Found @@ -11724,7 +11809,7 @@ paths: Unauthorized: value: type: error.list - request_id: 1e8eb0a8-d346-41f4-a166-42fa28f919e4 + request_id: dc8f187c-0557-403e-8757-e42f70c74f0c errors: - code: unauthorized message: Access Token Invalid @@ -11739,7 +11824,7 @@ paths: successful: summary: successful value: - id: 666871885cb57e49376d4044 + id: 667e9566af2ac331d38dccad name: Gareth Bale visitor_not_found: summary: visitor Not Found @@ -11772,7 +11857,7 @@ paths: successful: value: type: visitor - id: 6668718a5cb57e49376d404a + id: 667e9567af2ac331d38dccb3 user_id: 3ecf64d0-9ed1-4e9f-88e1-da7d6e6782f3 anonymous: true email: '' @@ -11788,10 +11873,10 @@ paths: companies: [] location_data: {} last_request_at: - created_at: 1718120842 - remote_created_at: 1718120842 - signed_up_at: 1718120842 - updated_at: 1718120842 + created_at: 1719571815 + remote_created_at: 1719571815 + signed_up_at: 1719571815 + updated_at: 1719571815 session_count: 0 social_profiles: type: social_profile.list @@ -11824,7 +11909,7 @@ paths: Visitor not found: value: type: error.list - request_id: 2407371c-a4cf-4166-b4ad-c0353c276016 + request_id: 5dce9488-634e-4f6f-9486-4fd6425d9ced errors: - code: not_found message: Visitor Not Found @@ -11838,7 +11923,7 @@ paths: Unauthorized: value: type: error.list - request_id: eaf34dad-9582-4b0e-9e2b-21115720e30d + request_id: bf77b602-08e4-4022-9177-a2d6f4279d9d errors: - code: unauthorized message: Access Token Invalid @@ -11869,7 +11954,7 @@ paths: successful: value: type: contact - id: 6668718c5cb57e49376d4051 + id: 667e9569af2ac331d38dccba workspace_id: this_is_an_id722_that_should_be_at_least_ external_id: role: user @@ -11885,9 +11970,9 @@ paths: has_hard_bounced: false marked_email_as_spam: false unsubscribed_from_emails: false - created_at: 1718120844 - updated_at: 1718120844 - signed_up_at: 1718120844 + created_at: 1719571817 + updated_at: 1719571818 + signed_up_at: 1719571817 last_seen_at: last_replied_at: last_contacted_at: @@ -11921,31 +12006,31 @@ paths: tags: type: list data: [] - url: "/contacts/6668718c5cb57e49376d4051/tags" + url: "/contacts/667e9569af2ac331d38dccba/tags" total_count: 0 has_more: false notes: type: list data: [] - url: "/contacts/6668718c5cb57e49376d4051/notes" + url: "/contacts/667e9569af2ac331d38dccba/notes" total_count: 0 has_more: false companies: type: list data: [] - url: "/contacts/6668718c5cb57e49376d4051/companies" + url: "/contacts/667e9569af2ac331d38dccba/companies" total_count: 0 has_more: false opted_out_subscription_types: type: list data: [] - url: "/contacts/6668718c5cb57e49376d4051/subscriptions" + url: "/contacts/667e9569af2ac331d38dccba/subscriptions" total_count: 0 has_more: false opted_in_subscription_types: type: list data: [] - url: "/contacts/6668718c5cb57e49376d4051/subscriptions" + url: "/contacts/667e9569af2ac331d38dccba/subscriptions" total_count: 0 has_more: false utm_campaign: @@ -11964,7 +12049,7 @@ paths: Unauthorized: value: type: error.list - request_id: 216f3389-7a9b-4ff9-b562-2d253ee9d69f + request_id: 6c1c1131-ba75-4e8e-822e-3e272bcf70f9 errors: - code: unauthorized message: Access Token Invalid @@ -12516,36 +12601,41 @@ components: type: string description: The title of the source that triggered AI Agent involvement in the conversation. If this is `essentials_plan_setup` then it will return - null. + `null`. example: My AI Workflow nullable: true last_answer_type: type: string - description: The type of the last answer delviered by AI Agent. If no answer - was delivered then this will return null + description: The type of the last answer delivered by AI Agent. If no answer + was delivered then this will return `null` enum: - - ai_answer - custom_answer example: ai_answer + nullable: true resolution_state: type: string description: The resolution state of AI Agent. If no AI or custom answer - has been delivered then this will return `abandoned`. + has been delivered then this will return `null`. enum: - assumed_resolution - confirmed_resolution - routed_to_team - abandoned + - example: assumed_resolution + nullable: true rating: type: integer description: The customer satisfaction rating given to AI Agent, from 1-5. example: 4 + nullable: true rating_remark: type: string description: The customer satisfaction rating remark given to AI Agent. example: Very helpful! + nullable: true content_sources: "$ref": "#/components/schemas/content_sources_list" app: @@ -17740,22 +17830,7 @@ components: ticket_attributes: "$ref": "#/components/schemas/ticket_custom_attributes" ticket_state: - type: string - description: The state the ticket is currenly in - enum: - - submitted - - in_progress - - waiting_on_customer - - resolved - example: submitted - ticket_state_internal_label: - type: string - description: The state the ticket is currently in, in a human readable form - - visible in Intercom - ticket_state_external_label: - type: string - description: The state the ticket is currently in, in a human readable form - - visible to customers, in the messenger, email and tickets portal. + "$ref": "#/components/schemas/ticket_state" ticket_type: "$ref": "#/components/schemas/ticket_type" contacts: @@ -18052,6 +18127,51 @@ components: example: _default_title_: Found a bug _default_description_: The button is not working + ticket_state: + title: Ticket State + type: object + x-tags: + - Tickets + description: A ticket state, used to define the state of a ticket. + nullable: true + properties: + id: + type: string + description: The id of the ticket state + example: '12' + category: + type: string + description: The category of the ticket state + example: in_progress + enum: + - submitted + - in_progress + - waiting_on_customer + - resolved + internal_label: + type: string + description: The state the ticket is currently in, in a human readable form + - visible in Intercom + example: With Dev Team + external_label: + type: string + description: The state the ticket is currently in, in a human readable form + - visible to customers, in the messenger, email and tickets portal. + example: In Progress + ticket_state_list: + title: Ticket States + type: object + description: A list of ticket states associated with a given ticket type. + properties: + type: + type: string + description: String representing the object's type. Always has the value + `ticket_states.list`. + ticket_states: + type: array + description: A list of ticket states associated with a given ticket type. + items: + "$ref": "#/components/schemas/ticket_state" ticket_type: title: Ticket Type type: object @@ -18096,6 +18216,8 @@ components: example: ecahpwf5 ticket_type_attributes: "$ref": "#/components/schemas/ticket_type_attribute_list" + ticket_states: + "$ref": "#/components/schemas/ticket_state_list" archived: type: boolean description: Whether the ticket type is archived or not.