Sometimes the driver seems to die with device error -17 and only recovers via a reboot

[jian2x]

This is Windows 11 Pro, 3802 driver, 2022.2.5 oneVPL release.

For example, I'm transcoding with FFmpeg decoding with hevc_qsv and transcoding to av1_qsv and it's working fine. I then leave the PC idle for an hour or two, come back and run the exact same command and this time I get the dreaded device error -17 from the tool when trying to decode. It never recovers, repeated attempts with the previously-working command just produce the same errors.

It happens perhaps once or twice a day, apparently randomly. I.e. it is not preceded by any other errors or unexpected behaviour.

I have tried disabliing/renabling the device in control panel, but it seems the only cure is to reboot the PC.

Firstly, is this a known issue?

Secondly, is there another approach I can take from an API level that would "reset" the state of the device?

The GPU is being used only for decoding/encoding. I use the integrated intel GPU for the display.

[jian2x]

Issue tracking link : intel/vpl-gpu-rt#290

[deepglugs]

is this what you see?

[av1_qsv @ 0x561a7e2dac80] Error during set display handle
: device failed (-17)

[ma3uk]

I have a similar problem. The problem may arise without leaving the PC, but simply by starting a new encoding process immediately after the previous one, the error may be either -17 or -16

[wenbinc-Bin]

Hi @deepglugs According to your comment in #233, your problem seems to be solved.

Hi @ma3uk Could you please also try this way to fix your environment? Make sure libmfx-gen1.2.so is installed in you environment. You can install it by command apt install libmfx-gen1.2. Than run command:
./ffmpeg -loglevel verbose -hwaccel qsv -i ./input.mp4 -c:v av1_qsv -y output.mp4
Try to find this information in log:
[AVHWDeviceContext @ 0x5557af915940] Initialize MFX session: implementation version is 2.8
2.x means vpl runtime, 1.x means MSDK runtime.

[xhaihao]

@jian2x Do you still have this issue ? If yes, could you try with FFmpeg 6.0 and the latest driver from https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html ?