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[Question]: Blocked file parsing #4199

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liuman632 opened this issue Dec 24, 2024 · 12 comments
Open

[Question]: Blocked file parsing #4199

liuman632 opened this issue Dec 24, 2024 · 12 comments
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@liuman632
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Describe your problem

image
文件解析时好时坏,有时候重新运行一下docker可能会解析很快速显示Task is reseived,有时候就是一直停留在上图的状态没有变化,我看了下redis里面都有消息的

@liuman632 liuman632 added the question Further information is requested label Dec 24, 2024
@JinHai-CN JinHai-CN changed the title [Question]: 知识库文件解析问题 [Question]: Blocked file parsing Dec 24, 2024
@JinHai-CN
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  1. Check RAGFlow version
  2. Check RAGFlow log

@liuman632
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  1. 检查 RAGFlow 版本
  2. 检查 RAGFlow 日志

我使用的是最新版本的代码,然后输出日志如下没有报错的,就是会不断重复输出这些
image
这个解析就是时好时坏,我要是查询启动游戏项目或者docker查询运行可能就会很快速的解析成功

@KevinHuSh
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What about this part?
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@liuman632
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image
好像没有执行

@liuman632
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@JinHai-CN
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Obviously, the TaskExecutor is malfunctioning.

@JinHai-CN
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image 好像没有执行

Doc Engine is not 'GREEN' as well.

@liuman632
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所以是哪里操作引发的问题吗,还是代码的问题,我是想知道怎么解决

@JinHai-CN
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I guess it caused by incorrect elasticsearch status, you need to make ES works in a healthy status.

@JinHai-CN
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And, we intend to create an international community, so we encourage using English for communication. Thank you very much!

@liuman632
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我猜测这是由于不正确的 elasticsearch 状态造成的,你需要让 ES 在健康状态下工作。

I have replaced the ES and successfully resolved it for the first time during testing. However, after that, the resolution did not respond again
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@liuman632
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