App Syncing

[sneezingdog]

Hi Daniel.

I'm using an Apple Ultra 2, iPhone 15 Pro Max and the latest iOS on each. HeartBond is only letting me see 2 days of data and I do not see any option for setting, e.g. no option to download x days of data. Really like the idea of this app. Can you help?

Thanks.

Bryan Savage
[email protected]

[d108]

Hi Bryan,

Thank you for reaching out about HeartBond on your Apple Watch Ultra 2, iPhone 15 Pro Max, and the latest OSes. I appreciate you bringing this to our attention.

To access more than two days of data, please try these steps:

1. Long-press the "cloud" icon at the top right corner to download additional data.
2. Long-press a specific day for options to delete or download more data around that day.
3. To cancel downloads in progress, tap the top of the screen, same as the scroll-to-top gesture.

I'm taking note of your experience to enhance app instructions in a future update. Your feedback is invaluable for this.

Let me know if these steps help resolve your problem or if there are other issues.

[sneezingdog]

Thanks, that works. I actually thought I’d tried that but obviously not. Thanks, again! Bryan Savage 707 S Lynn Street Champaign, IL 61820

…

On Tue, Jan 23, 2024 at 10:25 PM Daniel Zhang ***@***.***> wrote: Hi Bryan, Thank you for reaching out about HeartBond on your Apple Watch Ultra 2, iPhone 15 Pro Max, and the OSes. I appreciate you bringing this to our attention. To access more than two days of data, please try these steps: 1. Long-press the "cloud" icon at the top right corner to download additional data. 2. Long-press a specific day for options to delete or download more data around that day. 3. To cancel downloads in progress, tap the top of the screen, same as the scroll-to-top gesture. I'm taking note of your experience to enhance app instructions in a future update. Your feedback is invaluable for this. Let me know if these steps help resolve your problem or if there are other issues. — Reply to this email directly, view it on GitHub <#8 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BFSCOM4CXBVJOQ6ZL7VVL7TYQCEMNAVCNFSM6AAAAABCIB7TAWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBXGM2TKNZWGU> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[sneezingdog]

One more thought. It would be nice to be able to filter the detailed data in certain ways. For example, I’m interested in Bradycardia data, so I’d like to be able to see all the measurements 50 and under, while excluding other data. Bryan Bryan Savage 707 S Lynn Street Champaign, IL 61820 On Tue, Jan 23, 2024 at 10:55 PM Bryan Savage ***@***.***> wrote:

…

Thanks, that works. I actually thought I’d tried that but obviously not. Thanks, again! Bryan Savage 707 S Lynn Street Champaign, IL 61820 On Tue, Jan 23, 2024 at 10:25 PM Daniel Zhang ***@***.***> wrote: > Hi Bryan, > > Thank you for reaching out about HeartBond on your Apple Watch Ultra 2, > iPhone 15 Pro Max, and the OSes. I appreciate you bringing this to our > attention. > > To access more than two days of data, please try these steps: > > 1. Long-press the "cloud" icon at the top right corner to download > additional data. > 2. Long-press a specific day for options to delete or download more > data around that day. > 3. To cancel downloads in progress, tap the top of the screen, same > as the scroll-to-top gesture. > > I'm taking note of your experience to enhance app instructions in a > future update. Your feedback is invaluable for this. > > Let me know if these steps help resolve your problem or if there are > other issues. > > — > Reply to this email directly, view it on GitHub > <#8 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BFSCOM4CXBVJOQ6ZL7VVL7TYQCEMNAVCNFSM6AAAAABCIB7TAWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBXGM2TKNZWGU> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> >