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Ticket types #9

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greysdawn opened this issue Feb 2, 2022 · 0 comments

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greysdawn commented Feb 2, 2022

Partially in conjunction with #8, allow mods to set specific ticket types (eg. support ticket vs user reporting vs moderation apps)
Ideas:

allow each ticket type to have its own category
wrt Ticket claim system #8, allow automatic assigning of members/roles based on ticket category (eg. bot support gets support tickets, chat mods get user reports)
allow custom ticket starter messages for each type

greysdawn added the enhancement label

greysdawn mentioned this issue

Customizable starter message #10

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