Credentials Error / Blank response #142

jamespoore · 2022-09-19T15:21:46Z

Hello,

I've read a few of the raised issues but can't work through the problem I am having. I've followed the instructions on getting my access token & cookie numerous times and keep hitting the same issue:

Obviously altered my details here slightly:

<?php

require_once('nest.class.php');

// Or use a Google account (see instructions below on how to find those values):

$issue_token = 'https://accounts.google.com/o/oauth2/iframerpc?action=issueToken&response_type=token%20id_token&login_hint=AJDLj6LQu-SMCQLMJfOUep6S7tCeUMzH6FwNmk0LkF6QnBgRUrJ2NKhKtpNj0NxDU72s3nkhdAZ2HELLOwhhYI1fIr67KlpOw&client_id=133749279899-44tchle2kaa9afr5v9ov7jbuojfr9lrq.apps.googleusercontent.com&origin=https%3A%2F%2Fhome.nest.com&scope=openid%20profile%20email%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fnest-account&ss_domain=https%3A%2F%2Fhome.nest.com&include_granted_scopes=true';
$cookies = '__Secure-3PSID=HELLO_mO83JLCJzJhbVm9yJHgj5rkkHR4cbS5TutoSuAUOUHutZE6RXu6VTaWIpo6V5g.; __Secure-3PAPISID=HELLOIeftJcEpnWBU/A3sQUQLhPI_-jost0; NID=511=HELLOVW8AoiFijbHc9QPY9lMEsRLLIUdFmJSZdj1u3fTB8G1EhLcZuLFS8m24Gkoe_1Z110tWKJu43OQ988KeTo0qrhmCvwvL2YUuqbh3M1y0CblXnDgG4NC6iUBXhBTgD69H5BcM_k0pHROF7WTomCD5ZTmX-lrrvddk4SLX4r4pYi8mZ5MpfcWc-XhbLKIx7G6cg45z1AyP3yJBA; __Host-HELLO=s.GB|s.youtube:Ogj5q88UjjREo1g55RIY67WaPt9gLKZBq6KiiTYK4zh9iyM3746DZh8LE22vQenHELLO.; __Secure-HELLO=AEf-XMSCJAsfrXnpS4tUOGuDyQ1j0ThE928lVNFfRUVpeEyNqosI2EgwLE5WX4HELLO_';

$nest = new Nest(NULL, NULL, $issue_token, $cookies);

// Get the device information:
$infos = $nest->getDeviceInfo();
print_r($infos);

Does anything look wrong with the above? I used to have this script working a couple of years ago but can't get it working now to save my life! Hoping someone here can point me in the right direction.

Thank you

The text was updated successfully, but these errors were encountered:

bauzer714 · 2022-09-19T15:31:05Z

Looks okay to be - when you login to home.nest.com and select your thermostat, which do you see in your URL?

When selecting the thermostats on the Nest website, one is shown as /thermostat/SERIALNUMBER while the other shows as /thermostat/DEVICE_HEXADECIMAL

If it's the latter, you'll want to perform a Reset WWN Connection from the device.

#135

jamespoore · 2022-09-19T16:12:23Z

When selecting the thermostats on the Nest website, one is shown as /thermostat/SERIALNUMBER while the other shows as /thermostat/DEVICE_HEXADECIMAL

If it's the latter, you'll want to perform a Reset WWN Connection from the device.

#135

Glad I'm not going crazy then with the credentials.

So I had to do a full reset of my Nest, I don't seemingly have the option to just do WWN on a Nest "E" thermostat. Maybe worth noting that I did originally have a Nest 3 and swapped to a Nest E some time back.

In the URL pre reset and still post reset shows DEVICE_XXXXX so I guess this is the problem. Could this be a limitation of the Nest E? Or still some trace of the old, now gone, Nest 3?

Thanks for your help @bauzer714

bauzer714 · 2022-09-19T19:55:27Z

We haven't seen this issue in some time. In reading some of the previous issues, others removed the device from their app - then did the device reset, then readded it.

Are you using Google Home app or Nest app?

jamespoore · 2022-09-19T20:17:37Z

I'm using the Nest app but have used the Google Home app in the past.

This is the exact order I did things as per the instructions on the Google support page. It makes no mention of the differing steps for the E thermostat which is frustrating,

I might delete the "Home" if I can and start from scratch, I can't think of much else to try.

Thanks again

jamespoore · 2022-09-21T17:54:24Z

I did a bit more research and someone on YouTube at least has the WWN reset option on the Nest E, but I do not, weird. I can't find much else about WWN.

I also tried creating a new home and deleting the old from Nest and GH, resetting everything and adding it again. Still shows DEVICE_XXX. I have not added the new "home" to the Google app, only using Nest.

Sod knows!

littlebeardy · 2023-05-26T17:33:50Z

I have recently come across this same problem. The weird thing is, it only happens when running the php code from a wordpress plugin online that i have made. If I run the same code from TextMate on my iMac, it works no problem. My fix for it was to call $devices_serials = $nest->getDevices(); before my other nest function call, and it works, but I have no idea why...also, I thought that the Nest E, didnt have api access?

jamespoore closed this as completed Sep 19, 2022

jamespoore reopened this Sep 19, 2022

jamespoore closed this as completed Sep 19, 2022

jamespoore reopened this Sep 19, 2022

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Credentials Error / Blank response #142

Credentials Error / Blank response #142

jamespoore commented Sep 19, 2022 •

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bauzer714 commented Sep 19, 2022

jamespoore commented Sep 19, 2022

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jamespoore commented Sep 21, 2022

littlebeardy commented May 26, 2023 •

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Credentials Error / Blank response #142

Credentials Error / Blank response #142

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jamespoore commented Sep 19, 2022 • edited Loading

bauzer714 commented Sep 19, 2022

jamespoore commented Sep 19, 2022

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jamespoore commented Sep 19, 2022 •

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