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Constantly Closing #16184

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natasha1188 opened this issue Sep 12, 2024 · 5 comments
Closed

Constantly Closing #16184

natasha1188 opened this issue Sep 12, 2024 · 5 comments
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needs - additional info Needs more information from the reporter

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@natasha1188
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Description

Over the past several days my files app has been crashing very often.

Steps To Reproduce

It doesn't seem like it is a specific thing that is happening. What I am working on is moving documents into folders.

Requirements

Fix crash that occurs when Files closes unexpectedly.

Files Version

3.7.0.0

Windows Version

Edition Windows 11 Home Version 23H2 Installed on ‎2024-‎06-‎24 OS build 22631.4169 Experience Windows Feature Experience Pack 1000.22700.1034.0

Log File

debug.log

@Josh65-2201
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Thanks for the report, can you see if this is an issue in the preview version. https://files.community/download

@Josh65-2201 Josh65-2201 added the needs - additional info Needs more information from the reporter label Sep 12, 2024
@yaira2
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yaira2 commented Sep 15, 2024

I don't see anything in the log file, but before trying to debug this further, please let us know if it's still an issue in v3.7.6.

@adamjameskramer
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Using apps, preview panel open, crashing periodically.

App: 3.7.6.0
Version: 10.0.19045.4894
debug.log

@yaira2
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yaira2 commented Sep 29, 2024

Does closing the preview pane solve the issue? In the event that it does, this issue is most likely resolved with #16156.

@yaira2
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yaira2 commented Sep 30, 2024

@yaira2 yaira2 removed the bug label Oct 7, 2024
@yaira2 yaira2 closed this as completed Oct 13, 2024
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