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Message Search is broken #946

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thibaultamartin opened this issue May 4, 2023 · 5 comments
Open

Message Search is broken #946

thibaultamartin opened this issue May 4, 2023 · 5 comments
Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect

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@thibaultamartin
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Steps to reproduce

Search has been broken for a while for me in Element Nightly. I went to Settings > Security & Privacy (odd for message search?), and was greeted with a

Error opening the database: DatabaseUnlockError("Invalid passphrase")

I was offered to Reset the event store. After clicking the button in the modal to confirm, I'm not sure something really happened, and I still have the same message

Outcome

What did you expect?

I exepected the broken thing to be reset and search to work

What happened instead?

Nothing happened at all

search.mov

Rageshake: https://github.com/matrix-org/element-web-rageshakes/issues/21318

Operating system

macOS

Application version

Element Nightly version: 2023041801 Olm version: 3.2.12

How did you install the app?

https://element.io/get-started#nightly

Homeserver

Synapse 1.82

Will you send logs?

Yes

@andybalaam andybalaam added S-Minor Impairs non-critical functionality or suitable workarounds exist O-Occasional Affects or can be seen by some users regularly or most users rarely labels May 4, 2023
@t3chguy t3chguy transferred this issue from element-hq/element-web May 5, 2023
@kylrth
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kylrth commented Jun 5, 2023

Also seeing this, from a flatpak install

@JokerGermany
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I had this too, for month before a element update let crash the whole element when trying to use message search #691

@AlBundy33
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still an issue - I'm on windows and get only "Unbekannter Fehler" (unknown error) see #1787 only the log shows that there is something wrong with the database credentials.

Has someone a workaround for this issue?

@AlBundy33
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sign out and sign it didn't help

therefore I've

  • signed out
  • closed element
  • renamed %APPDATA%\Element
  • started element
  • sign in

currently element is indexing my rooms...

I hope that the renamed directory does not contain any important data 🤔

@austinhuang0131
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austinhuang0131 commented Jul 24, 2024

You really only need to delete the EventStore folder in Element appdata, I have done this a few times with no side effect

I don't know why the app can't do it though

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Labels
O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect
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