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faq.php
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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta name="description" content="">
<meta name="keywords" content="" />
<meta name="author" content="Dreacot">
<title>GameTrade.ng | Frequently Asked Questions</title>
<link href="https://fonts.googleapis.com/css?family=Raleway:400,700,800,900" rel="stylesheet">
<link rel="shortcut icon" type="image/x-icon" href="assets/img/favicon.ico" />
<link href="assets/css/bootstrap.min.css" rel="stylesheet">
<link href="assets/css/font-awesome.min.css" rel="stylesheet">
<link href="assets/css/infinite-slider.css" rel="stylesheet">
<link href='assets/fonts/FontAwesome.otf' rel='stylesheet' type='text/css'>
<link href="assets/css/style.css" rel="stylesheet">
<link href="assets/css/animate.css" rel="stylesheet">
<link href="assets/css/w3.css" rel="stylesheet">
<link href="assets/css/hover-min.css" rel="stylesheet">
</head>
<body>
<!-- <preloader> -->
<div id="preloader">
<div class="spinner spinner-round"></div>
</div>
<!-- site header-->
<?php if (!isset($_SESSION['user'])){ ?>
<?php include 'header_beforelogin.php';?>
<?php } else { ?>
<?php include 'header_afterlogin.php';?>
<?php } ?>
<main class="site-main">
<section class="hero_area2">
<div class="middle2 text-center" style=" padding: 10px;">
<div class="">
<h1 style=" margin-bottom: 1.5rem;"> Frequently Asked Questions</h1>
</div>
<div>
<ul class="breadcrumb">
<li><a href="index.php">Home</a></li>
<li>FAQs</li>
</ul>
</div>
</div>
</section>
<section>
<div class="container gap">
<div class=" col-sm-12 flex w-full mb-4">
<div class="faq-search">
<input type="text" id="faqInput" onkeyup="myFunction()"
placeholder="Search on a topic e.g 'order' 'delivery' 'return' 'exchange' 'used' .... ">
</div>
</div>
<div class=" col-sm-12 flex w-full mb-4">
<div class="col-sm-6 question-header">
<p>Questions</p>
</div>
<div class="col-sm-6 answer-header w-6">
<p>Answers</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class=" col-sm-6 light-grey mr4">
<p>
Do you really do same day delivery?
</p>
</div>
<div class=" col-sm-6 light-grey w-6">
<p>
Yes we really do same day delivery, but only for orders placed before 12PM
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
Will I receive the same product that I see in the photo?
</p>
</div>
<div class="light-grey w-6">
<p>
Yes, you would receive the same product that you see in the photo, otherwise it would be
stated, like in the case of used games not in the original casing.
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4 ">
<p>
What should I do if I receive the wrong order?
</p>
</div>
<div class="light-grey w-6">
<p>
In the unlikely case you were to receive an item that you did not order, please contact our
customer service on <a style="color:brown; text-decoration: none" href="tel:+2348159827634">
+234 815 982 7634</a> to rectify the issue
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
Where can I receive my order?
</p>
</div>
<div class="light-grey w-6">
<p>
Your order can be sent to an address selected by you (home, work, etc. - not a PO Box)
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
How long will my order take to arrive?
</p>
</div>
<div class="light-grey w-6">
<p>
Standard deliveries take 1 to 2 working days.
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
How much do I pay for delivery service?
</p>
</div>
<div class="light-grey w-6">
<p>
Delivery within Lagos Mainland ranges from <span style="color:brown">₦500 -
₦1,500.00</span>, while deliveries to Lagos Island ranges from <span
style="color:brown">₦1,500 - ₦2,500.00</span>.
</p>
<p> Please note that if there is a toll fare in your region it would be added to your bill on
checkout.
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
How long do I have to return an item?
</p>
</div>
<div class="light-grey w-6">
<p>
Unfortunately returns are not accepted once the seal has been broken, however items that
have not been used and are still sealed in original wrapping can be exchanged within 7 days
from date of purchase for an item of similar value or higher with the balance paid.
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
Are used games working and in good condition?
</p>
</div>
<div class="light-grey w-6">
<p>
Yes, all used games listed on our site are fully guaranteed to work and are covered by
guarantee. Please note however some used games may not have the original game cover
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
Can I pay cash on delivery?
</p>
</div>
<div class="light-grey w-6">
<p>
Yes, you can pay with cash or by POS on delivery
</p>
</div>
</div>
<div class="col-sm-12 flex w-full mb-4">
<div class="light-grey mr4">
<p>
Can you guarantee the perfect working condition of exchange games?
</p>
</div>
<div class="light-grey w-6">
<p>
As much a we would love to give a positive answer to this question,
games for exchange are not kept in our possession but rather, in possession
of the individual owners, therefore we cannot guarantee a 100% the working condition
of these games.
</p>
<p>
However, we have put measures in place to try and ensure that games put up for exchange are
in their perfect working
conditions.
</p>
<p>
We at the same time, employ all users to only put up games in their perfect working
conditions.
</p>
</div>
</div>
</div>
</section>
</main>
<!-- <site footer> -->
<?php include 'footer.php';?>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js"></script>
<script src="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js"></script>
<script src="assets/js/animated-search-filter.js"></script>
<script src="assets/js/custom.js"></script>
<script src="assets/js/carousel.js"></script>
<script src="assets/js/preloader.js"></script>
<script src="assets/js/jquery.easing.min.js"></script>
</body>
</html>