Usdt funds not received after 50 hours in my oisy from ledger

[leppard73]

Need some support, please. I transfered from ledger nano 50 hours agoʻ Usdt and after 15,000 blocks confirmations still my usdt funds have not entered to my oisy wallet. what seems to be the problem?

[StefanBerger-DFINITY]

Hi @leppard73 can you provide me the transaction hash?
Also pls check if you have the ckUSDT token also enabled (open "Manage list"; filter for USDT; and enable both USDT and ckUSDT). There is a chance that you sent them to your ICP wallet address instead of the Ethereum address, which then converted the USDT into ckUSDT.

[leppard73]

0x4aba879fc0f436977ad41f0765051dc55fcb160c11bf8e109b91bad0050c6600 Stefan Berger .. Ticket ID OIS07638 Above please find the hashtag of the failed transaction. dated: Nov. 16 2024 at 06:58:47 PM UTC. Block number 21202203 amount 87.203465 usdt I have double checked the OISY usdt wallet address and it is correct Please revert. Thank you the USDT token is able and also the ckusd. El mar, 19 nov 2024 a las 8:10, Stefan Berger ***@***.***>) escribió:

…

Hi @leppard73 <https://github.com/leppard73> can you provide me the transaction hash? Also pls check if you have the ckUSDT token also enabled (open "Manage list"; filter for USDT; and enable both USDT and ckUSDT). There is a chance that you sent them to your ICP wallet address instead of the Ethereum address, which then converted the USDT into ckUSDT. — Reply to this email directly, view it on GitHub <#3648 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BNBOA3ZIPGXK6SAGC7NZ4NT2BLP73AVCNFSM6AAAAABSAZIAFKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBUHA3DCMZYGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[bitdivine]

Hello @leppard73 . Thank you for reaching out to us. Can you please post your Oisy ICP principal? This can be found under:

Your profile (see top right corner of the screen).

"Your addresses"

"ICP Principal"

[StefanBerger-DFINITY]

Hi @leppard73, following up on this. Could you resolve the problem meanwhile?
If not, please provide the principal ID, so our team can further investigate. Thank you.

[StefanBerger-DFINITY]

@bitdivine somehow the response via email with the principal ID got lost on its way.
I'll send you the principal ID via DM.

[bitdivine]

Thank you. I have the principal. The USDT address for that principal is 0x0a6d2Fa116963912D28112aD30a5a60d5934F25f which is different from the address used by the OP. Is that the address for some other token, perhaps?

Or maybe you have several Internet Identity logins? If you log in with different identities & check your principal & USDT addresses, when you have the right address you should also see the transaction.

Edit: USDT not ckUSDT

[StefanBerger-DFINITY]

Hi @leppard73, I just learned that our security team put a policy in place that does not allow new github users to comment on issues. That was done due to an increased number of scammers.
Unfortunately this also affected your account, and therefore your reply emails didn't make it into this Issue.

I requested this policy to be temporarily disabled, which I was informed did just happen.
Please try again to write your response in this thread (or via Email, that should now work too).
Regards and please take our apologies for these inconveniences.