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[BUG] ETH fees shown are much too high #3481

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DeLemonCH opened this issue Nov 13, 2024 · 7 comments
Open

[BUG] ETH fees shown are much too high #3481

DeLemonCH opened this issue Nov 13, 2024 · 7 comments
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@DeLemonCH
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DeLemonCH commented Nov 13, 2024

For sending USDC there is a maximum fee of more than 15 USD displayed and for converting to ckUSDC even more than double. This can't be right - in Coinbase it's currently 2 USD. I don't want to send more ETH to Oisy just to be able to send USDC to some other wallet or to convert to ckUSDC.

Thanks for checking the issue!

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@DeLemonCH DeLemonCH added the bug Something isn't working label Nov 13, 2024
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DeLemonCH commented Nov 13, 2024

@DeLemonCH Thanks for bringing this issue to our attention. The best way to resolve this is to contact our support team.

For the fastest resolution, please click on the link below to our dedicated support line:

Support: Help Center

Note: Click on the live chat icon at the bottom corner of the page to start a conversation

above text is from a scammer (https://github.com/Tony-ptech) directly after I have created this "issue" (was deleted after my response) ...

@DeLemonCH
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DeLemonCH commented Nov 13, 2024

@Emmaward090 No the fee should be some dollars - see https://ycharts.com/indicators/ethereum_average_transaction_fee

@DeLemonCH
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DeLemonCH commented Nov 13, 2024

@Emmaward090 you scammers are disgusting. Can't you find a honest work instead to steal other peoples money?

@StefanBerger-DFINITY StefanBerger-DFINITY self-assigned this Nov 14, 2024
@DeLemonCH
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DeLemonCH commented Nov 14, 2024

I have sent to Oisy more ETH, so that I had then ETH worth of 30 USD to be able to convert. It cost in the end just around 4 USD to convert USDC to ckUSDC. Additionally the whole process of converting is scary for a user, who has never done this before, as suddenly the amount disappears from USCDC and is also not directly visible for ckUSDC.
As Oisy is specialized on the ck bridge I recommend to solve these topics in a user friendly way .
Thanks!

@StefanBerger-DFINITY
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Hi @DeLemonCH. Thanks for your feedback.
We are currently improving the UX on the ck conversion flow. This should be improved in one of our next releases. We will also check the displayed fees and update you with our findings.
So long

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