Documentation: Document Types of LightHouse Tickets Platform Support Receives #95841
Labels
Platform-Support-Sprint-Work
Tier 1 Support Team Projects, Tasks, Research
platform-tech-team-support
for Platform Tech Support Matrix Team
Description
We have noticed an influx in tickets for LightHouse related issues. To ensure that there is cross-training on our team between Tier 1 members and to ensure the best experience for LH folks, we want to document the best way to handle each ticket type. The documentation will live here.
Definition of Done
All tasks below are complete.
Tasks
Steps to reach definition of done.
Resources & Additional Info
Links, screenshots, etc. go here
The text was updated successfully, but these errors were encountered: