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DataDog monitoring
Please be informed that the DOTS team is no longer responsible for Datadog and will not be resolving Datadog requests. How to Submit a ServiceNow Ticket for DataDog Requests: The steps below show how to submit new monitoring requests, or, updates to existing monitoring (requests to the ECC group. This group is now responsible for ALL Datadog issues such as adding or modifying user roles Enterprise monitoring, dashboards, or alerts for an Application Service, or to add or remove services, network devices, or administering other equipment to/from monitoring tasks. Go to the ServiceNow Portal at ECC (Enterprise Command Center) Monitoring Services - your IT Service Portal (va.gov) Complete the HelpDesk form. Use the drop down to select the application option where available Follow the remaining steps as applicable You can attach any supporting documents such as a list of servers using the “paperclip” in the lower right-hand corner of the form. Someone on the Monitoring Design Team will contact you to discuss your requirements. To check the status of your ticket/request, please go to https://yourit.va.gov/va and click on your name in the upper right corner of the screen.
Log in using LHDI's Okta sign-in page is https://ablevets-dots-va.okta.com/
Our deprecated DataDog account:
- lasershark's dashboard - one of the Alpha customers